Please give
your suggestions for:
"Proposed index of contents for a draft policy on public pay-and-use
toilets - in high-traffic areas"
Note: community toilets e.g. in slums are not in scope of this document.
Toilets In Public places e.g. for tourists, pedestrians, markets,
hawking zones, etc.
(to be also useful for in non-BMC public places e.g. railway stations,
and in private places e.g. temples)
1. Planning:
- location selection / rejection criteria - distance
e.g. like bus-stops, pedestrian traffic flow,
- examples of likely locations
- capacity criteria e.g. x seats for y traffic,
distance between toilets
2. Design Criteria :
- inside, outside
- indian / western
- urinal / latrine
- men, women, disabled, elderly, children
- materials of construction (BMC pay-and-use manual)
- technical - connections with water / sewer lines
- innovative design ideas
- rain water harvesting,
recycling water, etc.
- co-feature possibilities
e.g. washing machines
- pco's, bio-gas, info
kiosks, lockers
3. Implementation:
- maintenance -- this is key
-- water to clean, removal
of bad odour, person to clean,
-- defining maintenance
and service parameters
-- monitoring, penalty
-safety at night
4. Costs and funding and sustainability:
- capex costs and financing
- operational costs and financing e.g. pay per
use
- income sources e.g. advertising
5. Roles and Responsibilities of Stakeholders:
- bmc, contractors, ngo's, users, lacg's
- education and awareness -
- of users, bmc, maintenance
staff
- how to use, health and
hygiene education, monitoring parameters
- posters in toilets
6. Committees, Reviews, Satisfaction Surveys, Fines (on users and
operators), Complaint Redressal Mechanism, Suggestions
7. Miscellaneous:
- single or multiple toilet operators (pros and
cons)
- signage / distance boards -- indicating location
of toilets
- Adopt a Toilet -- for existing -- (see procedures
for bmc gardens and municipal schools)
8. Links:
- Central / State / BMC acts, policies, circulars
- References - country policies and designs
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