Even while the Supreme Court hearing on
Mumbai hawkers is going on (next date Jan 30), to remove hawkers from
non-hawking zones (especially where there are new encroachments),
you could do the following:
- lodge a complaint by phoning 1916
- lodge a complaint online also via www.praja.org (as
the Online Complaint link in www.mcgm.gov.in
is difficult to locate)
- lodge a complaint also in writing to
the Ward office (Ward addresses are in www.karmayog.org)
The same complaint should be lodged by
as many people as possible and preferably by a 'group' e.g. a CHS,
When a group complains, BMC and the police
are more likely to respond quickly and positively.
It is important to note that if such complaints
are not resolved by the Ward, the policy states that automatic action
will be taken against the Ward Officer.
So we must overcome the feeling that
we all have that there is no use of complaining and we must actually
flood the system with genuine complaints and helpful suggestions.
Only then can complaints percolate to the top in BMC and these officials
can then make the system work.
Seriously, make it a practice for a month
to lodge a complaint daily via Praja !