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Home >> Relief and Rehabilitation > Mumbai Plan - Introduction

Mumbai Plan

R-N Ward Plan R-C Ward Plan


1.1 Location

Greater Mumbai Metropolitan area or BrihinMumbai Municipal Corporation (BMC) area, is divided in two revenue districts viz Mumbai city District and Mumbai suburban District. Greater Mumbai of Maharashtra is entirely urban. It extends between 18o and 19.20o northern latitude and between 72o and 73.00o eastern longitude. It has an east to west extend of about 12 km. where it is broadest, and a north - south extend of about 40 km.

Geographically speaking, Greater Mumbai is an island outside the mainland of Konkan in Maharashtra separated from the mainland by the narrow Thane Creek and a somewhat wider Harbour Bay. At present, it covers the original island group of Mumbai, and most of the island of Salsette, with the former Trombay island appended to it in its Southeast. A small part in the north the Salsette island however, lies in Thane District. The Salsette-Mumbai island creek and the Thane creek together separate it from the mainland. Thus the area of Greater Mumbai is surrounded on three sides by the seas: by the Arabian Sea to the west and the south, the Harbour Bay and the Thane Creek in the east - but in the north, the district of Thane stretches along its boundary across the northern parts of Salsette. The BMC limit extends upto Mulund, Mankhurd and Dahisar.

It’s height is hardly 10 to 15 meters above sea level. At some places the height is just above the sea level. Part of Mumbai City district is a reclaimed land on Arabian sea coast. Mumbai City is one of the first four metropolitan areas in India.

It is the capital city of Maharashtra State. It has global importance since Mumbai is an international sea port and the international Sahar airport. Because of these, many multinational companies have set up their commercial base in Mumbai. It is also well connected with other parts of India by Western Express Highway and Eastern Express Highway. Mumbai has strategic importance from the defence point of view, with headquarters of Western Naval Command and important offices of Army, Air force and Coast guard.

1.2 Area and Divisions

Greater Mumbai covers an area of 437.71 sq. km. that constitutes 0.14 per cent of the total area of the State of Maharashtra. The importance of Greater Mumbai is also apparent from the fact that the it supports a population of about 9.9 million sharing 12.57 per cent of the population of the State (as per 1991 census) with sizeable day-time floating population from places like Thane, Nashik, Raigad and Pune districts, including the population from municipal corporations of Thane, Navi Mumbai, Kalyan-Dombivili, Ulhasnagar in Thane district and Panvel in Raigad district.

The Mumbai City District is covered by area of only 67.79 sq. kms. This district has no revenue tahsils but land record administration is being done according to Revenue Divisions and there are as such 19 revenue divisions in the District. All other administrative work is being done according the municipal administrative wards and there are 9 municipal wards in the district; A to E wards, F/South and F/North, G/South and G/North wards.

The Mumbai Suburban District covers an area of 370 sqkm. The District consists of one administrative sub-division comprising three Tahsils (that is, Kurla, Borivali and Andheri). The district covers 14 municipal wards of BMC, and is also referred as Eastern Suburbs and Western Suburbs.

Each ward is under the administrative control of a ward officer. There is a Municipal Commissioner along with the Mayor-in-Council to oversee the activities of the BMC. There is a police commissionerate for the entire BMC area headed by the Police Commissioner with the headquarters at Crawford Market. The BMC area is further divided into seven police zones. The traffic commissionerate headquarters is located at Crawford Market and there are seventeen traffic divisions in Mumbai.

The fire brigade is established under the BMC act, and has its headquarters at Byculla. There are in all 23 fire stations in Mumbai. The Fire Brigade is administratively divided into three Regions, each under the charge of a Deputy Chief Fire Officer. Each Region is further divided into Sub-Divisions, comprising a certain number of fire stations under the charge of Assistant Divisional Officer.

1.3 Salient Physical Features and Land Use Patterns

1.3.1 Soil

The predominant soil cover in Mumbai city is sandy whereas in the suburban district, the soil cover is alluvial and loamy.

Land Use Mumbai city district(area in sq. km and percentage) Mumbai suburban district (area in sq. km and percentage)
Inhabited area 53.84, 79.45 % 277.5, 75 %
Agricultural area Nil 18.5, 5 %
Industrial area 13.5, 19.9 % 41.0, 11.69 %
Forest Cover 0.4543, 0.7 % 33.0, 8.31 %
Wastelands Nil Nil
Total 67.79 square kilometres 370 square kilometres

Backbay and Bandra reclamation are the major reclamation areas of Mumbai in the Arabian sea.

1.3.2 Geology and Geomorphology

The entire Greater Mumbai area is occupied by Deccan basalt flows and their acid and basic variants, poured out between the late Cretaceous and early Eocene times. The basaltic flows are horizontally bedded and are more or less uniform in character over wide areas. Certain extrusive and intrusive mafic types are associated with basalt’s and are found in the Mumbai Islands and it's vicinity. This is in contrast to the monotonous uniformity displayed by the Deccan basalt’s in general. Furthermore, some fossiliferous sediments, mainly of tufaceous origin and partly of fresh water origin, rich in fauna, are also found in Mumbai area.

The stratigraphic succession of rocks in Mumbai area is given below : -

Recent                             : Alluvium, Sand and recent Conglomerate

Cretaceous to Eocene :  Laterite
                                            Trap dykes
                                            Volcanic agglomerate and breccia Basalt flows with interbedded ash beds and fossiliferous fresh water shakes. Mumbai Island

Mumbai Island has ridges along its western and eastern side. The city of Mumbai is built on the centrallow-lying part of the island. The western ridge comprises stratified ash beds overlain by hard, massive andesitic lava flows, both formations showing gentle tilt towards the west. The stratified ashed which display variegated colours and variable textures attain a total thickness of about 45m. The varieties are, from bottom to top : i) coarse grained acid fuffs of variegated colours noticed to the east of Worli fort, ii) Yellowish brown ash exposed near Chowpatty beach, along the embankment of Walkeshwar road, Malabar Cumballa ridge, Haji Ali tomb and the Worli fort hills. The exposures at Worli contain fossil tortoise and frogs ( Rana Pussilla ) and iii) coarse grained carbonaceous ash covered by yellowish brown tuffaceous ash devoid of fossils.

The ash beds are capped by massive lava flows which attain a thickness of about 16 m. The rocks are aphanitic, have a conchoidal fracture and exhibit conspicuous hexagonal columnar jointing. They are exposed on the Malabar, Cumballa, Worli hills and extend on to the Salsette island. Dark coloured fossiliferous shales attaining a thickness of about 2m. are exposed at the foot of the Worli hills. Being deposited during a period of quiescence and overlain by a later flow, these beds are known as Intertrapean Beds. They are very significant as the fossils in them are helpful in fixing the possible age of the associated lava flows.

The eastern ridge represents a different suite of rocks. They are, from bottom to top :

i) basalt, greenish amygdaloidal basalt exposed at Bhoiwada , Mazagaon and Koliwada hills, ii) red ash breccia noticed in the exposures at Sion, iii) highly chilled basic lavas of Sewri fort and Antophills described as Melaphre in the older literature, iv) stratified ashes of Sewri and Cotton Green , the exposures described by earlier students of the geology of Mumbai are now covered by building, but are exposed in some road cuttings.

The geology of the intervening low lands is more or less obscured by the development of the city of Mumbai. but some of the recent excavations near Flora Fountain, Old Custom House and Dadar have revealed the presence of either the greenish- grey basalt or the yellowish brown ash. Salsette Island

The central portions of Salsette island comprise a range of hills trending north-south merging into the tidal swamps towards the east, while towards the west these hills pass into wide plains with a few isolated hillocks. Basalt is the major rook unit constituting the main ridge extending from Ghatkopar, east of Jogeshwari, Aarey Milk Colony to Kanheri and beyond . At places, there are ash beds intervening between successive flows, these may be seen in the cuttings of the Western Express High-way passing through Jogeshwari. The isolated hills near Andheri , Jogeshwari railway station, Chincholi and Mandapeshwar are also largely composed of basaltic types. Acid to sub-acid types are associated with the basalts at Dongri, Manori, Madh, Karodiwadi, Malad and Kurla. The basalts in the quarries at Gilbert hill, Andheri, exhibit perfect columnar jointing with spectacular pentagonal columns, over 40m. in height.

Another interesting geological feature is the occurrence of a vast thickness of volcanic agglomerate near Tulsi lake and Kanheri caves, indicating a possible volcanic focus from which much of the pyroclastic rocks in the Mumbai and Salsette islands may have extruded. These agglomerates are largely made up of elongated sub-angular vesicular bombs, blocks of brown chert, trachyte, volcanic ejectment and small pieces of yellow to reddish brown limonitic matter, varying in size from a few centimetres to as much as one metre, set in a matrix of dense, dull light grey amorphous material. At places this matrix resembles bauxite. Some of these agglomerates show fine banding and layers with alternate silliceous and tuffaceous matter, at places with beautiful and intricate applications and contortions. Some of the horizons of the agglomerates and breccias, particularly those which are bauxitised, are quite soft. Differential weathering has resulted in the siliceous bands which stand out as fine minute ribs in some places, simulating fossil wood. This feature may be observed in caves no 84, 85, 86 and 87 at Kanheri. The basalts are intersected by sills and dykes of olivine dolelite, tachylyte etc. The dykes have a general north - south trend and appear to be limited to the eastern margin of the main ridge from west of Mulund, and the eastern banks of the Vihar lake to Vikhroli. Some of these dykes extend further south towards Mankhurd, Chembur and Nanole in the Trombay Island.

Volcanic breccias and ashes interbedded with basalts are noticed at several places near Ghod Bunder, around Tulsi and Vihar lakes, Santacruz, Kurla and Sion. The plains to the west of the main ridge extending from north of Bandra to Borivali and beyond are clothed by marine alluvium represented by saline marine muds, recent shell - limestones, calcareous sand stones, etc. A fair stretch of shore sands with occasional duns extends from Juhu in the south to Varsova, Marve and Manori in the north. Trombay Island

This island is separated from Mumbai and Salsette by intensive tidal flats with a series of low hills extending north-south in the centre. Facies of amygdaloidal olivine basalt dipping gently towards west, with ramified layers and dykes of rock types described variously as oceanite, ankaramite and monchiquite etc. are prevalent in this area.

Laterite : Small plateaus east of Kanheri caves and south-west of Tulsi lake are covered by laterite with bauxite pockets at 5000m. elevation above sea level. Structure

Faults : A well marked fault is seen near Antop hill. Sukheswala ( 1958 ) has given evidence for two north-south running faults in Mumbai island, one to the east of Western ridge and other running along the western ridges. The faults extend into Salsette island and have maximum throw of 75' and 40' respectively.

1.4 Climate and Rainfall

BrihanMumbai receive rains from south-west monsoons, which commence usually in the first fortnight of June and last till the end of September. Pre-monsoon showers are received in May. Occasionally, north-east monsoon showers occur in October and November, but rarely more than twice in the entire rainy season.

In Mumbai city district, the average maximum temperature is 31.2 degree Celsius, while the average minimum temperature is 23.7 degree Celsius. The average total annual rainfall is 2146.6 mm. The maximum annual rainfall was recorded in 1954 at 3451.6 mm.

The details about climates and rainfall in Mumbai Suburban District as recorded at Santacruz rain gauge station of India Meteorological Department are as under :-

The climate of the Mumbai Suburban District is tropical maritine. The daily maximum temperature ( mean ) range from 29.1 c in August to 33.3 c in May the month of April. Daily minimum temperature ( Mean ) range from 16.3 c in January to 26.2 c in May. The average annual rainfall of this District based on last 30 years data is 2457.0 mtrs. The District receives an average seasonal rainfall of 2363.0 mm during June- September. The average monthly rainfall is highest in the month of July (945.4 mm) followed by August ( 660.4 mm ) The monthly rainfall in June is 647.5 m.m. and 309.2 m.m. in September.

1.5 Socio-Economic Features

During last 35 years there has been a continuing shift of population from Mumbai city District to Mumbai Suburban District and now further to part of Thane District.

1.5.1 Demographic Features

According to the 1991 census, the demographic features observed in Greater Mumbai are as follows:

Total number of households      : 2,051,000
Total Population                            : 9,926,000

Total Male Population                  : 5,460,000
Total Female Population            : 4,466,000
Sex Ratio                                       : 818

Urban Population                         : 9,926,000

Population density                       : 16,461

Literacy Rate                                 : 82.50 %

Male Literacy rate                         : 87.87 %
Female Literacy rate                   : 75.80 %


[Scheduled Castes/Scheduled Tribes are socially handicapped groups listed in the Schedule of the Indian Constitution]

SC percentage                 : 6.52 %
ST percentage                  : 1.05 %

Literacy rate in SC           : 59.40 %
Literacy rate in ST            : 54.98 %

Slum Population percentage : 74 per cent

1.5.2 Historical, religious and tourist centres

There are many historical religious tourist places in Mumbai. The main centres of importance in Mumbai are : Government and semi-government establishments

Mantralaya of the state, Assembly hall, Reserve Bank, India Government Mint, Mumbai University, Tata Institute of Fundamental Research International Port, Western Naval Command Headquarters, Bhabha Atomic Research Centre, I. I. T. Powai, NITIE, LIC Religious centres

Haji Ali, Mount Mary Church, Babulnath temple, Mahalaxmi, Siddhi-Vinayak, ISKCON, Dr. Saidhna’s Mosque, Chaitanya Bhoomi Entertainment centres

Taraporewala Aquarium, Nehru Science Centre, Jahangir Art Galley, Prince of Wales Museum, Hanging Garden, Chowpatty Beach, Juhu Beach, Madh-Manori-Gorai-Aksa beaches, Film city, Sanjay Gandhi National Park, Esselword Entertainment Park, Powai, Tulsi and Vihar lakes Archaeological and Historical locations

Gateway of India, Elephanta, Kanheri caves, CST Railway station, BMC building, Western Railway headquarters, Rajabhai Towers at University of Mumbai, High Court, Taj Mahal Hotel, Mahim Sanctuary Places of mass congregation

Shivaji Park, Wankhede Stadium, Andheri Sports Complex, Brabourne stadium, SNDT grounds, Race course

1.6 Power stations/Electrical installations (receiving station)

The electricity requirements of Greater Mumbai are met by the Tata Hydro-Electric system through three distribution agencies; namely the Brihan Mumbai Electric Supply and Transport Undertaking (BEST) in the island of Mumbai, the Brihinmumbai Suburban Electric Supply Company (BSES) covering areas of the western suburbs and southern parts of eastern suburbs and the Maharashtra State Electricity Board (MSEB) covering the Northern areas of the eastern suburbs.

The BEST is supplying electricity in Mumbai City area from Colaba to Sion/Mahim over the area of 60 sq.kms. The BEST Undertaking, is purchasing the electricity from Tata Electric Companies (TEC) and distributing the same in Mumbai City. They are purchasing electricity from TEC at four points located in Mumbai City area. These points are

· Carnac Receiving Station :- Sant Tukaram Marg, off Lokmanya Tilak Road, Carnac Bunder, Mumbai.
· Parel Receiving Station :- Parel Tank Road, Parel.
· Mahalaxmi Receiving Station :- Senapati Bapat Marg, Near Ambica Mill, opp. Todi Indl. Estate, Lower parel.
· Dharavi Receiving Station :- Andhra Valley Road, Near Shalimar Indl. Estate, opp. Andhra valley Colony, Dharavi.

They receive the power at their 35 receiving stations and distribute the same through the network of 1706 substations and HV & LV underground cables. The substations are located at different locations in the entire area of their supply. There are two control centres, one at Vidyut Bldg, Pathakwadi opposite G.T. Hospital and another at Transportation House, Tilak Road, Dadar. All these 35 receiving stations, 1706 substations and two control centres are very important installations from point of view for distribution and supply of the electrical energy. The list of these 35 receiving stations and two control centres along with their address is enclosed separately in Annexure I.

The four receiving stations of TEC mentioned above are fed from their generating stations through overhead high voltage transmission lines. These generating stations are also connected to the Maharashtra grid. TEC is also having their high voltage consumers in Mumbai City area.

At present electricity generation and transmission is being done in Mumbai by the Tata Hydro-Electric Power Supply Company. The Company has generation stations at Trombay and Khopoli. It has its receiving stations at Mumbai and surrounding areas. The Andhra Valley Power Supply Company has also a generation station at Trombay and another at Bhivpuri. It has also receiving stations in Mumbai and the surrounding areas. A list of power stations in Mumbai Corporation area and their locations is also enclosed.

In addition to this, direct supplies are also made from the Tata Hydro-Electric system to consumers with huge load demand like the railways, textile mills and a few other industries.

1.7 Water Supply and Sanitation

There are two rivers in Greater Mumbai, Dahiser River and Mithi River

The Dahiser River originates at Kanheri caves and meets Gorai creek. Similarly the Mithi River originates at Vihar and meets Mahim creek. Over flow of Vihar, Tulshi and Powai lakes goes to Mithi River. There are no rivers in Mumbai City District.

There are three dams in Mumbai Suburban District.

Name, location, capacity and catchment area

Name of the Dam Tulsi Vihar Powai
Location of the Dam National Park area between Mulund & Borivali i. Near NITIE Bhandup Between Vikroli and Bhandup Near I. I. T. Powai
Capacity of the Dam in M C M 10.415 MCM 41.766 MCM 5.46 MCM
Catchment area in sq. km. 6.70 18.90 sq.k.m. 6.68 sq. k.m.

All the above three dams are impoundage on lakes. Mumbai receives its water supply through these dams and other dams located in Thane district.

Solid waste dumping sites are located at Deonar, Mulund, Malad and Gorai.

1.8 Slums

Around 74 per cent of the total population in Greater Mumbai is staying in hutment or slum colonies. Due to escalating costs of land and materials and increasing population, it has become almost impossible to acquire residential property on ownership or even rental basis for a very large proportion of households.

BMC has focused its efforts to provide the basic amenities like water, toilets and electricity in authorised slum colonies but still large proportion of population is staying in unauthorised slums and these basic amenities are very rare in such slums. All the slum colonies whether authorised or unauthorised are vulnerable to floods, health hazards, fires and cyclones.

1.9 Economy and Industrialisation

The employment count for Greater Mumbai was 34.35 lakhs in 1991 and this level of economic activity is higher than remaining part of the Maharashtra. As regards the pattern of employment in the primary, secondary and tertiary sectors, the primary sector is not important in Greater Mumbai since only about 7 in 1000 workers are working in primary sector as their main activity whereas 41.21 percent of the workers are working in secondary sector and 58.12 percent workers are working in tertiary sector.

The proportion of women workers is much lower in primary and secondary sectors. The geographical distribution of the main workers according to their residence shows that the workers are concentrated in F/S and G/S wards of Mumbai city and P/S, P/N, R/S and R/N wards of suburban area. As for trade workers, the workers come from all the wards of Mumbai city as well as H/W, K/W, R/S and R/N, M/W and T wards in Mumbai suburban area.

The extent of industrialisation gets reflected by the member of industrial estate and industrial activity and in terms of movement of cargo.

Extent of Industrialisation




Number of Industrial Estates 77 336 470
Number of Chemical Industries / tank farms 41 338 --
Total work force in Industries 1,77,779 2,82,062 50,000
Number of pipelines carrying chemicals. 1 29 --
Number of potentially hazardous locations. 8 21 --
Number of vehicles carrying hazardous :
raw materials for industries ( during a month ).
334 502 --
Number of vehicles carrying hazardous :
finished products from industries ( during a month )
33099 24599 --
Number of container terminals: 11 2  

Types of Industries : Engineering, Printing, Garments, Plastic, Textiles, Chemical Oil Installation etc.

It is reported by the Director of Industrial Safety & Health, Mumbai that the major types of hazardous chemicals and hazardous finished products transported are:

(1) Chlorine, (2) Ethylene Oxide, (3) L.P.G., (4) Motor Spirit, (5) Superior Kerosene Oil, (6) Methanol, (7) Ammonia, (8) Hexene, (9) Naptha, (10) Propylane, (11) Butadience (12) Styrene.

1.10 Transport and Communication Network

Mumbai has three entry and exit points at Mankhurd, Dahisar and Mulund with octroi check posts at each point. The main road stretches are the Eastern Express Highway from Sion to Mulund leading to NH-3, Western Express Highway from Bandra to Borivali leading to NH-8, and Sion-Panvel road leading to NH-4 and NH-17.

1.10.1 Surface Transport

The main modes of transport are through the mass transport provided by Central Railway (from CST to Khopoli and Kasara on the main line and Panvel on the harbour line), Western Railway (from Churchgate to Virar) and BEST buses within BMC limits and upto Navi Mumbai and Mira Road which are outside BMC limits.

Mode of Transport
Daily Number of trips
Total number of passengers (daily)

Average peak time passengers (daily)

Central Railway (Main line) 658 1.31 million 0.081 million
Central Railway (Harbour line) 414 0.828 million 0.045 million
Western Railway 923 trains 1.4 million 0.118 million

1.10.2 Outstation travel

For outstation traffic, Central Railway, Western Railway and Konkan Railway operate from CST, Mumbai Central, Dadar, Bandra, and Kurla terminus while MSRTC operates buses from Mumbai Central, Parel, Dadar, Borivali and Kurla depots. In addition, there are many private transporters who operate luxury and semi-luxury buses to outstation locations.

1.10.3 Waterways

Recently, hovercraft services and ferry services have started operating during the non-monsoon period from Gateway of India to Navi Mumbai, Uran, Alibag, Rewas and Juhu.

1.10.4 Air Travel

The international airport is at Sahar, which on an average has 4 million passengers alighting and departing in a day.

The domestic airport is located at Santacruz which on an average has 4.2 million passengers alighting and departing in a day.

1.10.5 Details of transport network

Number of National Highways NIL NIL
Length (in Kms) of National Highways : NIL NIL
State Highways (in Kms)
Western Express Highways
Eastern Express Highways.
B. M. C. Roads (in Kms.)

1350 Kms.

23.33 Kms.
25.50 Kms.
1660 Kms.
Number of bridges on rivers NIL 3
Number of S.T. depots/BEST 2/7 2/17
Number of Jetties 2 14
Number of Boats licensed in Greater Mumbai 2027 (Common)  
Number of railway stations with mail/ express halts. 6 3
Number of Railway bridges


Electrified railway routes (in Kms)
All Broad Gauge, Single
1. Churchgate - Mahim
2. C.S.T. - Sion
3. C.S.T. - Mahim
4. Wadala - Chunabhatti
5. Bandra - Dahisar
6. Kurla - Mankhurd
7. Kurla - Mulund
44 Kms.

14 Kms
13 Kms
14 Kms.
3 Kms.
42.56 Kms

21.68 Kms 5.72 ms.
15.16 Kms.
Number of unmanned railway crossings NIL NIL
Number of Airports NIL 2
Number of Helipads Nil 1

List of Jetties (Minor landing Centre) :

Bandra Port, Worli, Mahim, Sewree, Sasoon Dock, Apollo Bunder, Chimbai, Mahul, Turbhe, Manori Port, Gorai, Manori Marve, Malvni, Yerangle, Bhati, Juhu Tara, Danda (East), Danda (West ), Versova Port, Madh/Patwadi , Versova (W), Versova (E).


2.1 Vulnerable settlements

There are in all 2335 slum settlements as per 1985 data in Mumbai.

These slums are considered as vulnerable settlements due to their location and access to infrastructure. The locations include hilltops, slopes, nallahs, low-lying areas (with tendency to flood during high tides), coastal locations, under high tension wires, along highways, along railway lines, within industrial zones, pavements, along water mains, along open drainage

The major wards having a concentration of more than 100 slums are given below :

Name of ward   Number of slums

F-S :                           105

G-N :                           131

G-S :                           111

H-E :                           252

K-E :                           106

K-W :                          120

L :                               167

M-E and M-W :            296

N :                              158

P-N :                           202

R :                              180

S :                              149

T :                              182

These slums are located on the lands of state government (25 %), BMC (20 %), Housing Board and central government (5 %), private lands (50 %). The ownership of these lands has implications for intervention strategies.

2.2 Floods

There are ten rail sections in Central Railway which get submerged during heavy rains as given below :

· Masjid Rly station to Sandhurst Rd
· Sewri-Wadala
· Matunga Sion
· Kurla Station
· Guru Tej Bahadur Nagar-Chunabhatti
· Mankhurd Station
· Vidyavihar-Ghatkopar
· Kanjurmarg-Vikhroli
· Nahur cabin area
· Mulund station

In the Western Railway, there are 12 rail sections as given below which get submerged during heavy rains :

· Between Dadar and Matunga Rly-Stations
· Near Dadar Sewage Puri Fication Centre
· Near Elphinstone Rd Rly Station
· Between Elphinstone Rd and Lower Parel, Rly-Station
· Near Lower Parel Rly-Station
· Between Lower Parel and Mahalaxmi Rly-Stations
· North side of Mahalaxmi Rly-Station
· Southside of Mumbai Central Rly-Station
· Below Platform of Mumbai Central Rly-Station
· Culvert below Platform of Marine Lines Rly-Station
· Between Marine Lines & Churchgate Rly-Station
· Charni Rd Rly-Station near Catholic Gymkhana

There a number of flooding points which result in disruption of traffic and flooding of settlements. The number of flooding points in each ward is given below

The ward wise number of flooding points is given below :


Number of slums which get affected

Number of flooding points

1. A 9 16
2. B Nil 5
3. C Nil 6
4. D 5 13
5. E 12 7
6. F/South 13 4
7. F/North Nil 10
8. G/South 3 6
9. G/North 5 6
10. H/East 7 20
11. H/West 8 5
12. K/East Nil Nil
13. K/West 10 10
14. L 12 11
15. M/East 3 2
16. M/West 6 7
17. N 3 13
18. P/South 4 32
19. P/North 6 29
20. R/South 7 8
21. R/North 15 5
22. S 3 12
23. T 4 8

A ward wise details of all the flooding locations is given in Annexure II.

Most of these flooding points have been listed in the ward plans and have a localised impact. However, some of these flooding points have a tendency to disrupt the traffic and paralyse city life.

A number of steps such as de-silting of drainage and clearing of nallahs are taken by BMC and Railways to avoid such flooding. However, a combination of heavy precipitation and high tide may make such flooding unavoidable.

2.3 Fires

Greater Mumbai is greatly diversified and practically has every type of fire risk. The fire risk can arise from the following sources :

· large number of closely built old timber framed buildings in Ward A, B and C
· high-rise buildings with inadequate fire-fighting facilities
· commercial activities in Kalbadevi, Mumbadevi, Bhuleshwar, Vadgadi, Bhendi Bazar, C.P.Tank
· small, medium and heavy hazardous industries in suburban areas
· widespread docks area
· oil refineries in M-W ward
· petrochemical industries
· large slum settlements.

There are 2600 officers and men spread over 23 stations, to fight the fires.

2.4 Earthquakes and house crashes

The major earthquakes that have occurred in Mumbai region in the last 400 years are given below :

Intensity (MMI)
1594 IV
1618 IX
1678 IV
1832 VI
1854 IV
1877 IV
1906 VI
1926 V
1933 V
1951 VIII
1963 IV

As per the 1991 census, Greater Mumbai has 2,768,910 dwellings, including residential, commercial and industrial establishments. Of these, only 9.08 % of the dwellings were made of re-inforced concrete while 31.35 % were engineered masonry constructions. Thus, 59.57 % of all constructions were non-engineered. This can partly be attributed to the large percentage of population living in the slums.

Therefore, the major risk category of structures is that of the engineered masonry constructions. Many of these are essentially load-bearing structures.

There are 19642 cessed buildings in Mumbai city district. Due to the Rent Control Act restrictions against raising the monthly rent, the landlord did not take up maintenance of buildings for several years. This has resulted in the deterioration of the buildings ultimately leading to their collapse. The Maharashtra Government intervened and took over the responsibility of maintaining these building by constituting the Bombay Building Repairs & Reconstruction Board in the year 1969.

The break up of these 19642 buildings is as follows .

1) A- category (constructed prior to 1-9-40)                                16502
2) B- category (constructed between 1-9-1940 to 31-12-50)           1489
3) C- category (constructed between 1-1-51 to Sept. 1969)            1651
                                                                                    Total   19642

Out of the total 19642 buildings, some of the buildings have been reconstructed and some have collapsed. Thus the total number of cessed buildings existing today is around 18,580. Many of these buildings have been repaired several times in the past from the permissible cost ceiling limit of Rs.75/m2. This has now been revised to Rs. 750/m2.

The Engineers of the Board undertake frequent inspection of these buildings and take all preventive measures to protect the building from any collapse due to its weak structural constitution. Usually dangerous portion of these buildings are propped up and in many cases demolition of dangerous portion also has also been resorted to.

Apart from the legal hurdles, paucity of funds has slowed down the work of Mumbai Repairs Board considerably. House Collapse is therefore a regular phenomenon and in the absence of adequate transit accommodation, emergency shelters become a major requirement in the event of house collapse.

2.5 Landslides

Greater Mumbai also faces the risk of Landslides With pressure on land, many vacant sites on hill slopes or bottoms of hills have turned into inhabited area and thereby become vulnerable to landslides. Most cases of landslides occur during heavy rain associated with high velocity winds. It sometimes results in loss of human lives and damage to structure.

The sites vulnerable to landslides in Mumbai city district are as follows :

Name of Site


1. Jaiphalwadi Zopadpatti M.P.Mill Compound, Tardeo Road, Mumbai- 400 034.
2. Dhobighat Zopadpatti. --//--
3. Janata Nagar Zopadpatti. --//--
4. Forjett Street Zopadpatti. Forjett Street, Grant Road, Mumbai- 7.
5. Zopadpatti behind Wadia Godowns Tokershi Jivraj Road, Cotton Green , Mumbai- 400 033.
6. Zopadpatti behind Raoji SojpalChawl. Tokershi Jivraj Road, Sewree, Mumbai- 400 015.
7. Kokari Agar Zopadpatti Sion Kolwada, Mumbai- 400 022.
8. Sardar Nagar Zopadpatti --//--
9. Shivsena Nagari- 2nd October extension Jerbai Wadia Road, Sewree, Mumbai- 400 015.
10. Dr. Ambedkar Nagar --//--
11. New Shivaji Nagar --//--
12. Stone Quarry Zopadpatti --//--
13. Ganesh Nagar Zopadpatti --//--
14. Zopadpatti near Vithal Mandir --//--
15. Shivaji Nagar Zopadpatti
behind Worli Housing Board, Annie
Besant Rd, Worli, Mumbai- 25.
16. Siddharth Nagar Zopadpatti. Worli Naka, Mumbai- 400 018.

The many sites vulnerable to landslides in Mumbai suburban district are essentially located on or near the abandoned quarries and hill ranges. These hillside lands are mainly owned by different authorities like the State/Central Government, BMC or the Maharashtra Housing Board.

Maharashtra Government has enacted the Maharashtra Slum (Improvement, Abolition and Rehabilitation) Act, 1971 under which slums in specified areas are notified as regularised slums and given protection. Since 1991, under the slum improvement programme, these slums are being improved by Slum Improvement Board, a unit of Maharashtra Housing Area Development Authority (MHADA). These slums are being provided with basic amenities. To avoid the damages due to landslides, a programme of constructing retaining wall is being carried out by the Slum Improvement Board

2.6 Road Accidents

The major road sections in Mumbai which are accident prone in Mumbai city along with details of fatal and serious injuries from 1993 to 1995 are given below :

1. N.S.Road, Princess St. Fly Over to Birla Krida Kendra - - 2 - 2 -
2. Lala Lajpatrai Road, V.P. Stadium to LLR College - 1 1 2 2 -
3. Sir J.J.Road, J.J.Jn. to Sofiya Zuber Road. 1 - 1 2 - 3
4. Dr.B.A.Rd., Hindmata Jn. toDadar Fire Brigade. 2 4 2 20 2 8
5. Dr. B.A.Rd., Lalbaug Jn. - - 1 2 - 3
6. Dr. B.A.Rd., Kalachowky Jn - - - 4 - 1
7. Dr. A.B.Rd., Glaxo Jn. to Worli Naka. 1 2 3 2 1 2
8. Mahim Causeway to Mahim Jn 3 2 6 2 2 2

The number of accidents from 1990-96 and the deaths resulting from these accidents are given below :

No. of Accident
No. of Deaths
1990 25,331 386
1991 25,477 339
1992 25,029 385
1993 23,268 334
1994 25,214 316
1995 27,564 372
1996 29,768 397

Traffic density is highest at the following locations :

· Nariman Point
· Flora Fountain
· Nana Chowk
· Haji Ali
· Mahim-Bandra junction
· Andheri Flyover
· Crawfford Market
· J.J junction
· Dadar T.T
· Sion junction

2.7 Industrial and Chemical Accidents

There are approximately 900 industries either involved in the manufacture and processing of hazardous goods or in the storage of hazardous goods. A comprehensive list of these industries along with fact sheets are given in a separate volume. Many of these godowns are in the close proximity of the residential areas or other storages, thereby increasing the risk of fires and chemical explosions in residential as well as industrial estates.

The major concentration of the hazardous industries is seen in the Chembur-Trombay belt, spread over an area of about 10 square kilometres, having major chemical complexes, refineries, fertiliser plants, atomic energy establishment and thermal power station. Clustering of various operating units make them highly vulnerable.

BARC, HPCL, BPCL, RCF, Tata Thermal Generating Station and Oswal Petrochemicals are some of the hazardous industries operating in this belt. This area is also in close proximity to the port activities of Mumbai Port Trust which handles hazardous cargo. MPT has identified 32 hazardous chemicals which are loaded and unloaded requiring handling and storage. The list of these chemicals along with the handling capability and necessary actions required to be taken in case of emergency is given in the volume on “Hazardous industries including fact sheets”. MPT also has its independent fire service and a disaster management plan.

The atomic energy establishment, with its residential colonies, has taken adequate measures to reduce the risk. It also has a comprehensive on-site hazard management plan with necessary know-how and equipments. However, due to its close proximity with hazardous industries, namely the refineries, a close on-going co-ordination of these units and BARC is required, so as to restrict any potential damage.

The mutual aid schme in this area encompasses over 15 industrial units. The combined resources of these industries provide a highly enhanced degree of insurance to minimise loss by fire/emergency.

HPCL, BPCL, RCF and Tata Thermal Generating Station, all have their on-site plans, with manpower and equipment. Industries in the Chembur-Trombay region, though handling flammable and toxic liquids and gases, are equipped to take care of minor to moderate emergencies The settlements, which are in the vicinity of the units increase the risk and require off-site disaster management activities. None of these organisations have the capacity to manage an off-site impact of the emergencies. Therefore, the nature of emergency that can develop may require re-inforcement from Mumbai Fire Brigade and municipal authorities. The detailed fact sheets of these industries in given in the volume on “Hazardous industries including fact sheets”.

These fact sheets highlight the specific threat of the hazardous chemicals in terms of the physical consequences and the resources available with these industries to tackle the emergencies. The fact sheet identifies the individual responsible for co-ordinating the activities with other organisations. In view of the fact that the ward officer is responsible for co-ordinating disaster response at the ward level, it may be necessary that these units establish a direct contact with the ward officer in all emergency situations, even when on-site emergencies occur, and keep him posted with the status of the emergency. This will improve the co-ordination and allow for timely reinforcement from fire brigade and at the same time provide standby arrangements, if off-site operations are required.

In addition, piped natural gas supply to households has started in some suburban areas and is intended to cover most of the suburbs. In view of this, the risk of fires due to leakage of gas is an added dimension.

Also, some of the industries are receiving crude oil through underground pipelines. These include, NOCIL, HPCL, BPCL and Patalganga. There have been incidents of underground leakages and also fires. Monitoring of these pipelines particularly when these are passing through areas adjoining residential and slum settlements in the city is currently done through monitoring points. These pipelines therefore pose a risk.

2.8 Cyclones

Being an island city, the coastal wards (facing the Arabian Sea) are prone to gusty winds and cyclonic impacts. Originally, most of the fishing villages were located along the coast. These include Machimar Nagar in Colaba, Worli village, Mahim village, etc. Additionally, in most of these wards, a number of slums have also mushroomed along the coast. Given the quality of housing material used, these settlements are highly vulnerable and the possibility of their capacity to withstand the cyclonic storm is limited. A ward wise list of such settlements and dilapidated buildings prone to cyclonic impact are given below and have also been identified in each ward plan. These areas may require evacuation to temporary shelters or identified safe sites.


Settlement vulnerable to cyclones

A. 1. Ambedkar Nagar
2. Geeta Nagar
3. Sunder Nagar
4. Sudam Nagar
5. Ganesh Murty Nagar Part I & II
6. Machhimar Nagar
7. Shivashakti Nagar
8. Dhobighat
9. Azad Nagar
B. B.P.T. Coastal area
C. Old buildings on
1. Mahadevi Shankar Seth Lane
2. Ist Marine Crose Lane
3. S.S. Gaikwad Marg
4. Dhobi Talao
5. Sant Sena Maharaj Marg
6. Ist Kumbhar Wada, Bhandari Stt.
7. Wanka Mohalla
8. Bara Imam Road
9. Chimna Butcher Stt.
10. Chira Bazar
11. Baniyan Stt.
12. Ghoghari Mohalla
13. Ebrahim Rahimtulla Road
14. Kika Stt.
15. J.S.S. Road
16. Chira Bazar
17. Bhai Jivanji Lane
18. Bapu Khote Stt
.19. Ist Pathan Stt.
20. Sant Sena Maharaj Marg
21. Maulana Azad Road
22. Nazarali Bldg., Dharmsi Stt.
23. Ebrahim Rahimtulla Marg
24. Islampura Stt.
25. Dr. Mitrasen Mahimtura Marg
26. Zaobawadi
27. B J.S.S. Road
28. Sonapura Lane
29. Sonapur Lane
30. Ardeshir Dady Seth
31. Ali Umer Street
32. Choghari Mohalla
33. Ist Marine Stt.
34. Ist Carpenter Stt.
35. Pathan Stt
36. Mitrasen Mahimtura Marg
37. Duncan Road (Maulana Azad Road).
D. 1. Tulsiwadi
2. Khetwadi
3. Old buildings in Girgaum
F-North 1. Korba
2. Mithagar
3. Wadala
4. Antop Hill
5. Sangam Nagar
6. Chandani Agar
G-North 1. Mahim Slope Slum Near Creek
2. Sagar Sanidhya Slum
G-South 1. Worli Koliwada
2. Worli Sea face
3. Golfadevi slum
4. Janata Colony
5. Nariman Bhat Nagar
6. Madraswadi Slum
7. Mahatma Phule nagar
H-West 1. Costal Zone of Khar Danda and Chimbar
2. Gazardarbandh
3. Nargis Dutt Nagar
4. Colony
5. Huts along pipe line at Mahim Creek
6. Huts at Sea Rock Hotel
K-West 1. Juhu Koliwada
2. Versova Koliwada.
M-East 1. Cheeta Camp/Trombay Village
2. Shivaji Nagar
N 1. Hanuman Nagar, Ghatkopar (W)
2. Ram Nagar, Ghatkopar (W)
3. Sidharth Nagar, Ghatkopar (W)
4. Ramji Pitamah Nagar, Ghatkopar (W)
5. Ram Nagar, near duct line, Ghatkopar
P-North 1. Madh
2. Manori
R-North Bank of Dahisar River at Ambawadi, Dahisar (East).
S 1. Hanuman Nagar, Bhandup (w)
2. Ramabai Nagar, Bhandup (w)
3. Kanjur Village, Kanjur (E)
4. Bhandup Village, Bhandup (E)
5. Kannamwar Nagar & Tagore Nagar, Vikhroli (E)
T 1. Amar Nagar, Mulund (W)
2. Shankar Tekdi, Mulund Colony
3. Hanumanpada, Mulund Colony.


The assessment of extent of vulnerability of the area, people and property to a hazard or the probability of its occurrence has been undertaken in the earlier chapters on Vulnerability analysis and risk assessment. These are essential forerunners for evolving appropriate preventive measures and mitigation strategies.

The analysis shows that various locations in Mumbai are vulnerable to different disasters in varied degrees. Preparedness and mitigation plans, therefore, will have to be evolved and implementation monitored locally at the ward level to reduce the impact of the disasters. While evolving such area specific preparedness and mitigation plans, types of vulnerabilities will essentially define the levels of preparedness and mitigation strategies. These strategies will have to be concentrated more towards the social and economically backward communities, as against the vulnerability of the overall system.

While devising the mitigation strategy it is necessary to differentiate between disaster preparedness and disaster mitigation.

3.1 Disaster Preparedness

Preparedness focuses on plans to respond to a disaster threat or occurrence. It takes into account an estimation of emergency needs and identifies the resources to meet these needs. It also involves preparation of well-designed plans to structure the entire post-disaster response, and familiarising the stakeholders, particularly the communities through training and simulation exercises.

The best examples of preparedness activities are the development of local warning and community evacuation plans through community education, evolving local response structures and administrative preparedness by way of stockpiling of supplies; developing emergency plans for rescue and relief.

3.2 Disaster Mitigation

Pre-disaster planning consists of activities such as disaster mitigation and disaster preparedness. Disaster mitigation focuses on the hazard that causes the disaster and tries to eliminate or drastically reduce its direct effects. Examples include strengthening buildings to make them cyclone or earthquake resistant, controlling land-use patterns to restrict development in high-risk areas and diversification of economic activities to act as insurance to offset losses in different sectors.

Structural measures such as the construction of protective works or alterations designed to diminish the vulnerability of the elements at risk, and non-structural measures, such as regulating land use and building codes, and equipping line departments for damage reduction, can all reduce the impact of a disaster on a region or a population. Everything that is done to reduce or prevent the damages that a disaster may cause is called “mitigation of risks.” Such mitigation measures can be integrated with normal inter-departmental coordination.

Mitigation distinguishes actions that have a long-term impact from those that are more closely associated with preparedness for, immediate response to, and short-term recovery from a specific disaster, recognizing that the boundaries are not absolute. Mitigation efforts must not only be a priority for the repair, reconstruction, and rehabilitation of developed areas, but must become a prerequisite for growth in areas that have not been developed.

3.3 Goals of Mitigation Strategy

· To substantially increase public awareness of disaster risk so that the public demands safer communities in which to live and work; and

· To significantly reduce the risks of loss of life, injuries, economic costs, and destruction of natural and cultural resources that result from disasters


In view of the risk and the vulnerabilities identified in the earlier sections, the mitigation measures proposed have been categorised into three major headings :

· Infrastructure improvement
· Communication and Public Information Systems
· Land use policies and planning

Based on these, additional requirements for the line agencies will have to be identified keeping in view their future growth requirements as well as specific demands put on them as a result of disaster management plan exercise. It is expected that special procurements and inputs will enhance the capabilities and the quality of service and rationalise efficient contributions of the limited manpower resources available with these agencies. The mitigation strategy also envisages the possibilities of upgrading the quality of human resources, through training, in the long run.

4.1 Infrastructure improvement

Infrastructure improvement for Greater Mumbai has been examined in terms of transport, services and housing infrastructures. These include road and rail networks, sanitation and sewer disposal system, storm water drainage systems, slum improvement and housing repairs and retrofitting programmes. The dependent lifelines of Mumbai which include water wupply, electric supply, telecom services, fuel, health, food supply etc, depend very much upon the effective functioning of these infrastructural facilities.

The overall mitigation strategy aimed at. vulnerability reduction should address issues with respect to institutional arrangements and implementing strategies for these infrastructural improvements. The current effort in detailing the MUTP-II and MURP is a relevant step in the direction of vulnerability reduction.

4.1.1 Transport infrastructure

The requirements of projected passenger traffic, rise in vehicular density, and the increase in number of vehicles, both private and public, will put tremendous pressure on the existing transport infrastructure and road network.

For reduction of road accidents, reducing disruptions resulting from floods and increasing the response time of the emergency services, a comprehensive mitigation strategy to improve the transport infrastructure becomes imperative.

However, in the present context, any substantive increase in the infrastructure capabilities would necessitate a large component of resettlement for which an appropriate policy and participatory strategy will have to be worked out. As of now, the Government of Maharashtra, based on the recommendations of the “Task Force on Policy Framework, Institutional Arrangements and Implementation Strategy for BUTP - II, Resettlement and Rehabilitation Project, July 1995” has been in a position to come out with a clear statement on urban R&R policy. Expansion of rail services

The proposals of additional railway corridors, that is, the Sixth Corridor and the Seventh Corridor, need to be reviewed and refined further for implementation.

Additionally, proposed commuter lines in MMR region need to be expedited. Successful implementation of MUTP-II and subsequent phases therefore is essential. The list of priority projects proposed under MUTP-II is given below : Priority rail projects proposed under MUTP-II

· Optimisation on Western Railway (including 12 car rakes on through line)
· Optimisation on Central Railway (including 12 car rakes on through line)
· 12 Car rake operation on local line of Central Railway
· Borivli-Bhayander additional pair of line.
· Bhayander-Virar additional pair of line
· 5th line on Western Railway from Santacruz to Borivli
· Kurla-Thane additional pair of line
· 12 Car rake operation on local line of Western Railway
· 6th line on Western Railway from Santacruz to Borivli
· East-West line : Bandra-Kurla
· Optimisation on Harbour line *
· 5th line : Kurla-Dadar-CST *

* Proposed in Phase - II

Most of these projects have a component of resettlement as well. These projects will be implemented by different agencies and hence call for a co-ordinated approach of the technical and non-technical component with emphasis on participatory planning and management of resettlement

In order to reduce pedestrian as well as vehicular traffic in A ward, the proposal of metro railway for this area needs to be seriously pursued. The proposal includes underground rail corridor connecting CST to Churchgate via Fort market, Stock Exchange and Nariman Point, thereby providing a circular loop between CST and Churchgate. Road over Bridges (ROB) and flyovers

Most of the critical ROB proposals have already been included in MUTP-II. Completion of these would facilitate east-west mobility in addition to the new roads proposed. These ROBs are at Vikhroli, Jogeshwari (North) and Jogeshwari (South).

In addition, Maharashtra State Road Development Corporation (MSRDC) is undertaking the work of construction of flyovers across MMR region. Fifty such flyovers have been sanctioned out of which 43 flyovers are in Greater Mumbai. Works on majority of them have already started. A comprehensive traffic review will be required once all these projects are completed.

A list of these flyovers which are sanctioned is given below :

Western Express Highway

1. Mahim Junction
2. Kherwadi
3. Kalina Wakola
4. Santacruz Airport
5. Janata Colony
6. Jogeshwari-Vikroli link road
7. Aarey Goregaon
8. Goregaon Mulund Link Road
9. Rani Sati Marg
10. Shantaram Talao
11. Akurli Road
12. Dattapada Road
13. National Park
14. Shiv Vallabh Road
15. Sahar Flyover

Eastern Express Highway

1. Sion
2. R.C.F. junction
3. S.G. Bharve Road (C.S.T road)
4. Chheda Nagar
5. Andheri Ghatkopar Link road
6. Vikroli junction
7. Jogeshwari Vikroli link road
8. Goregaon Mulund link Road
9. Nitin casting
10. Cadbury
11. Golden Dyes
12. Kapur Bawadi

Sion Panvel Highway

1. B.A.R.C.
2. Chembur Mankhurd link road

Mumbai City Roads

1. Haji Ali
2. J.J.Hospital-Bhendi bazar
3. Crawford market
4. S.B. Marg : N.M. Joshi
5. SB Marg : Elphinstone
6. SB Marg : Fergusson
7. Adi Shankara marg : LBS
8. Worli Naka
9. Siddhi Vinayak
10. Barfiwala Junction
11. Adi Shankara marg : JVLR
12. Dadar Khodadad Circle
13. Juhu Airport subway Road widening

This is one of the major requirements on some of the important arterial roads. For example, L.B.S. Marg, S.V. Road, Cadell Road, Reay Road etc., have serious bottlenecks and need to be cleared and widened. In addition, there are many junction points or flyovers which need improvements. The list of these junctions/flyovers which need widening or improvements is given below

Flyover/Junction improvement locations

1. Mahim Junction
2. Janata Colony
3. JVLR/ Jaicoach
4. Aarey Goregaon
5. Dattapada Road
6. Goregaon Mulund Link Road
7. Shantaram Talao
8. Akurli road
9. National Park
10. Shiv Vallabh road
11. Sion
12. S.G. Bharve Road (C.S.T road)
13. Chedda Nagar
14. Andheri Goregaon Link Road
15. Vikroli Junction
16. Jogeshwari Vikhroli Link Road
17. Golden Dyes
18. Chembur Mankhurd Link Road
19. Nitin Casting
20. Cadbury
21. BARC Additional roads

For clearing the heavy vehicle traffic between Sion and the city, the proposed truck terminus at Wadala should be made operational and the access to the terminal via Anik-Panjarapole section needs to be provided. Other roads which need construction include Santacruz-Chembur link road (including ROB at Kurla) and Western Relief road from Juhu to Dahisar (including ROB at Dahisar). Provision of special corridors for Fire Brigade, Ambulances, Police

Keeping in view, the location of municipal and government hospitals, fire stations and police stations, special corridors for the movement of fire brigade, ambulances and police can be identified and reserved for these services. Plan should be evolved to ensure that no other traffic is allowed to block the movement of these emergency service units. This provision of reserved corridors requires identification of inter-connecting small lanes and by-lanes so as to ensure complete north-south and east-west mobility. No parking or any other encroachments should be permitted on such identified corridors. No additional roads are envisaged in this proposal. The traffic police in consultation with fire services and hospitals should be in a position to identify such special corridors. Under this proposal, additional entrances for casualty may be required in some hospitals. Provision of special corridors for BEST

In order to ensure that BEST buses do not slow down the traffic movement and also get a required priority being a mass transport, lanes can be reserved on the main roads for these buses. On such roads with reserved lanes, the left-turn for other traffic should only be permitted at the signals. Proposal for central corridor bus lanes has to be examined in this context. Non-parking roads

Roads with high vehicular density and the major arterial roads should be non-parking zones. Also, the areas having concentration of chemical storages and processing have a high-risk to fires. Many of these units have settlements in their vicinity which may require evacuation. Roads connecting to these locations should be kept free from parking. This would allow for easy evacuation if necessary. For example, Kurla-Mahul road through Washi naka in the vicinity of the refineries, section of Reay Road at Sewri etc., Sion-Mahim link road through Dharavi, can be declared as no-parking roads to facilitate evacuations during emergencies. Main access to all railway stations should also be declared as non-parking.

This in turn will require implementation of parking demonstration plan and evolving muli-storeyed parking facilities in high-density areas.

4.1.2 Services and related infrastructure Sanitation facilities

Although there has been no serious outbreak of any epidemic in the city during the last thirty years, and there has been a daily quality monitoring of water supply, sanitation facilities are inadequate. It is estimated that more than 40,000 toilets are required to achieve a ratio of 1:25 families. The Slum Sanitation Programme of the BMC may provide some relief, but is has serious limitations to reach out to all the population. Innovative and non-conventional approach to sanitation is required with sufficient financial allocations and political back-up.

Sewer treatment and disposal facilities proposed under Bombay III BSDP at Lovegrove, Bandra, Ghatkopar, Bhandup, Malad and Versova need to be put on high priority and the bottlenecks need to be sorted out at the earliest. Sanitation infrastructure at places of mass congregation

Mumbai attracts a large domestic tourist traffic. Also it has a number of locations of mass congregation. It is essential that these tourist and mass congregation locations are provided with adequate water and sanitation infrastructure. Mobile sanitation facilities can be one of the options. Alternatively, permanent sanitation infrastructure need to be made available at these locations for the visitors to ensure health safety for the local residents. For example, Shivaji Park, Girgaum, Dadar and Juhu Chowpatty, Mahalaxmi, Haji Ali etc. Nallah training, soling and cleaning

The settlements along the nallahs are vulnerable to floods. Also, in the absence of training, soling and regular de-silting (cleaning), most of these nallahs have a tendency of flooding and choking. It is necessary that a programme of nallah training, soling and cleaning is undertaken rigourously through the Storm-water drainage department of the BMC. This may require shifting of some of the settlements along the nallahs. For instance, Adarsh Nagar, Janata colony at Worli, Hanuman Nagar at Malad, Devi pada at Borivali, Gawan Pada at Mulund (E), Slums along Patel wadi Nalla , Chain of slums along the bank of Mithi river at Kurla (W), Increasing capacity of storm water drainage

The present capacity of the storm-water drains needs to be augmented to a higher capacity which is under serious consideration with the Government of Maharashtra/BMC. In keeping with this present concern, care should be taken to ensure that no natural storm-water holding ponds are allowed to be encroached upon and reclaimed. The proposal of delinking sewer and storm water drainage system would further increase the capacity of storm water drainage and reduce the coastal pollution. The twin goals of the delinking need to be re-enforced through early implementation of these projects. Upgrading Emergency Services

The response operations of the emergency services of police, fire brigade and hospitals are often hampered due to inadequate equipments and facilities. These departments are currently engaged in identifying specific items which will help them in their response operations. Helping these services to obtain such identified items would be a part of the mitigation strategy. Enforcing on-site fire fighting capability of hazardous industries

Presently, each hazardous industry is expected to have an on-site disaster management plan supported by adequate fire fighting capabilities. However, it is observed, that the capabilities of these industries are very limited thereby increasing the pressure on BMC’s Fire Brigade. A programme of upgradation through training and guidance on procurement from the Fire Brigade would go a long way in helping these industries to be self-sufficient for on-site disasters as well as be an additional resource available to the civic administration. 

4.1.3 Housing infrastructure Retrofitting and renovation of cessed buildings

Repairs and Reconstruction Board of MHADA has been receiving a set-back in achieving their targets due to various reasons, especially financial reasons. As a part of mitigation efforts, the Board has to ensure that repairs carried out on these cessed buildings should also take into consideration earthquake and cyclone impacts. This would mean an additional financial requirements. Also, buildings for retrofitting, need to be identified and appropriate technical options provided. Informal settlements

Most wards in the western suburbs have a coastal line dotted with informal settlements. As mentioned earlier, these settlements are most vulnerable to cyclonic impacts because of the type of housing material used. In order to reduce such impacts, the quality of housing in these settlements need to be upgraded.

Under the current provisions of settlement improvement, various programmes have been promoted with limited success. Presently, Slum Rehabilitation Scheme (SRS) is a major programme for improving the shelter quality.

In order to speed up the rehabilitation process, an institutional arrangement in the form of “Shiv Shahi Punarvasan Prakalp” has been set-up by GOM. The present status of SRS is as follows :

· New Schemes : 148
· Conversion Schemes : 43
· Old Schemes : 210

In view of the large number of informal settlements, complementary strategies for shelter improvements will have to be coupled with the existing one. In this context, the approach of Slum Upgradation Programme (SUP) under BUDP can be re-considered. Under the SUP, providing collective tenure (lease-hold rights) to co-operative housing societies of the settlements and encouraging them to upgrade the quality of shelter, had demonstrated the possibilities of involving communities in the self-help process. The scheme also provided for upgradation of infrastructure to acceptable standards. It therefore becomes essential, that such strategies for shelter improvement take disaster mitigation into consideration, thereby reducing the vulnerabilities of these settlements. Minimum access roads

Settlements with inaccessible roads should be taken up on priority under Slum Improvement Programme (SIP) so as to ensure minimum access roads for fire brigade and ambulances. Wherever, this is not technically feasible, relocation and safe siting of settlements should be undertaken. For example, M.P Mill Compound, New Jaifalwadi at Tardeo, Lal Dongar in Chembur, Vikhroli park site, Sanjay Nagar, Nav Bharat Nagar, Maharashtra Nagar at Mankhurd, , Asalfa at Ghatkopar Juhu lane Gilbart hill at juhu, Korba Mithagar at Sewree, Settlements along Railway lines, etc.

4.2 Communication and Public Information Systems

Public Information System (PIS) demands that people are kept aware and informed in the entire cycle of disaster management from the stage of risk assessment. A lot of community education, awareness building, plan dissemination and preparedness exercises has to precede if a meaningful PIS is made operational. Thus, these tasks have already been listed in the DMP. Involvement of citizen’s groups, NGOs and CBOs in plan dissemination and preparedness is going to be one of the crucial elements.

Additionally, familiarity with warning systems and regular drills to respond to such a system and specific do’s and don’ts for the community during the disaster situation have also been suggested. Respective agencies have been assigned to undertake such tasks.

4.2.1 Wireless communication

For efficient co-ordination and effective response, communication amongst line departments such as BMC, police, fire brigade, municipal/government hospitals, meteorological centre and BEST is essential. This can be ensured by upgrading the present communication system with a more efficient wireless system. The wireless system should be full-duplex and also enable communication with different line departments.

4.2.2 Display Boards

Also, as a part of mitigation measure, electronic information display boards should be installed which could be monitored from BMC control room. The messages displayed are essentially instructional during the time of disasters. The information displayed will direct public response and help the administration in localising the impact. In the normal times, the same display boards can be used for community education on social issues and disaster preparedness messages.

The Traffic Police and BMC have jointly identified 44 locations where these display boards can be put-up. The critical locations are all rail terminus, airports, MSRTC depots, BEST bus stations, Air-India Building, Regal Cinema, Girgaum Chowpatty, Haji Ali, Worli naka, Gadge Maharaj chowk, Dadar T.T, Sion, Bandra, Mankhurd, Vashi, Panvel, Ghatkopar, Mulund, Thane, Dahisar, Virar etc.

4.2.3 Public address systems in local trains

In order to keep the passengers informed about the movement of rail services, especially during monsoon and other contingencies, public address systems needs to be installed in all the rakes. This would also require a wireless contact between the guard and the railway stations. Such a system would allow the passengers to take timely decisions with respect to their travel.

4.2.4 Public address systems at railway stations and bus stations

All railway stations, BEST bus stations, MSRTC bus stations within MMR region, should have the facility of public address system to keep the passengers updated on traffic situation.

4.2.5 Cable TV networks

Information put on the cable TV networks may help the citizens to take decisions with respect to their travel. Since cable TV operators have local coverage, a ward wise arrangement will have to be made for information inputs.

4.2.6 GIS

All the infrastructural facilities and utilities in Greater Mumbai need to be mapped on to a GIS application on a multi-user basis. There is therefore a need to develop a GIS on a scale of 1:1000. This would help the planners, administrators, emergency services and utility providers.

4.3 Land use policies and planning

The Draft Regional Plan for MMR Region 1996-2011, provides a basic framework for the land use policies and indicates the directions for planning. Within the context of the policy framework incorporated in this document and the priorities listed, the following can be brought within the purview of the mitigation strategy.

4.3.1 Safe siting

The MEIP study on community preparedness and environmental management for Mumbai has indicated the typology of vulnerable settlements including pavement dwellers. The current typology of settlements only looks at the ownership and eligibility for regularisation. A detailed analysis of the existing settlements in terms of typology of vulnerability would facilitate the preparation of a master plan for safe siting of such vulnerable settlements.

4.3.2 Improvement and protection of landfill sites

It is observed that at all the landfill sites, the current practice of crude dumping and absence of watch-and-ward has led to proliferation of informal settlements thereby adding to the already existing stock of vulnerable settlements. This also results in loss of opportunity to use such sites through compacting and providing layers of soil cover for alternate safe siting of vulnerable settlements and pavement dwellers.

4.3.3 Control on land reclamation

All existing water bodies and storm water holding ponds will have to be protected under strict development control rules. Clauses providing for any exceptions should be deleted from the development control rules.

4.3.4 Shifting of storages and hazardous units from residential areas

As a matter of policy, storage and processing of hazardous material in residential areas, is normally prohibited. However, looking at the present situation, a conscious effort to encourage such units to move out from the residential area will need a package of incentive and subsequent enforcement. This exercise will have to be done at the micro-level, that is the ward level. A ward-wise inventory of such units is already available with BMC and can form the basis for evolving a phased programme.

4.3.5 Decongestion

Mumbai being an island city, has reached its maximum capacity in terms of services and infrastructure. The GOM has been pursuing the policy of guided land development schemes such as Bandra-Kurla complex, Oshiwara district centre, Powai area development scheme, transfer of development rights from south Mumbai to suburbs, development of new townships such as Navi Mumbai, as strategies towards decongesting the island city. Simultaneously, efforts have also been made to shift employment opportunities by shifting some of the major commercial activities such as port, agriculture, steel and other wholesale markets outside Mumbai. The potentials of regional dispersions in the MMR needs to be further pursued by concerted strategies incorporating job location and infrastructure development.


5.1 Special Features of Greater Mumbai

The bifurcation of Greater Mumbai in Mumbai city and Mumbai Suburban districts is more a revenue administrative arrangement whereas the Greater Mumbai as a whole has a Municipal Corporation divided into wards for managing municipal services. The two District Collectors will assist the Municipal Commissioner in all aspects of disaster management.

There exist the following Control Rooms in Greater Mumbai

· Police Control Room
· BMC Control Room
· Fire Brigade Control Room
· BEST Control Room
· Central Railway Control Room
· Western Railway Control Room
· Konkan Railway Control Room
· District Control Room for Mumbai district
· District Control Room for Mumbai Suburban district
· Civil Defence Control Room

In addition, on specific request from the Additional Chief Secretary (Home), help from the armed forces can be sought, especially for evacuation, medical aid, provision of relief and establishment of relief camps communication aid, repair to damaged infrastructure, management of International Relief etc. These activities will be co-ordinated through the Army control room which will form a part of the co-ordination structure.

During monsoon, temporary control rooms are set-up at all ward offices. In addition, the Health Department of BMC maintains a daily surveillance on water quality for epidemics. Water and Sewer Control Rooms also exist within BMC for monitoring internal co-ordination of these services.

The public transport is managed by the Corporation through BEST and the rapid mass rail transport is managed by Central Railway and Western Railway. On an average, about 4 million commuters use these services. Therefore any disruption in the transport services, can lead to passengers being stranded at various locations; more specifically, at terminal, transit or junction points like CST, Churchgate, Dadar, Kurla and Thane (Thane District).

Since, South Mumbai, is primarily a business cum commercial centre, the possibility of passengers being stranded at work places is very high and needs special attention. Further, the working population and the labour force is drawn extensively from Thane District and the Navi Mumbai Municipal Corporation area which serve as the dormitories of Mumbai city. Any disaster in Mumbai therefore affects the population in Thane and Navi Mumbai Corporation areas as well. The authorities from Thane and Navi Mumbai are also brought into the co-ordination mechanism by co-ordinating with Thane District Control Room, Thane Municipal Corporation and Navi Mumbai Municipal Corporation.

The experience shows that floods, rail accidents and power failures have mainly been responsible for such disruptions. Therefore, in such cases, there is a need for co-ordination with state and central government agencies and local authorities, particularly, between Central Railway, Western Railway, Police Department and BMC.

Mumbai city and suburbs experience a number of disasters, the frequency and intensity of which has been increasing over the last few years. During the disaster situation various control rooms, municipal departments and state departments are actively associated and are simultaneously involved in disaster response from warning to relief and rehabilitation. This creates a situation of multiple authorities and multiple controls and calls for effective co-ordination mechanisms.

Greater Mumbai Disaster Management Action Plan therefore provides for co-ordination of various control rooms, departments of municipal corporation, departments of state government with each other and the state level EOC.


The Municipal Commissioner vide order No.ENV/1093/DEA/CR/36/TK dated 16th February, 1994 is appointed as the District Disaster Officer for Greater Mumbai. In majority of the disasters within the managerial capacity of BMC, the BMC will manage the disaster situation without intervention from the State authorities. Micro-level plans at ward level have been prepared for all the 23 wards incorporating specific responsibilities of ward officer who will act as Ward Disaster Manager. The disaster management operations for functionaries at the ward level has been given in Section XI.

However, in cases of disasters of exceptionally large magnitude which requires co-ordination with wide range of lateral agencies including central government agencies, the Additional Chief Secretary (Home) will assume the responsibility of Disaster Manager for Mumbai.

Co-ordination arrangements for managing receipt of warning and response operations on occurrence of disaster are given in separate charts. 

6.1 Mumbai Disaster Management Committee

There will be a Mumbai Disaster Management Committee under the chairmanship of Additional Chief Secretary (Home). The Committee will consist of the following depending on the type of disaster and its intensity

Additional Chief Secretary Chairman
Secretary, Relief and Rehabilitation Member Secretary
Secretary, Home (Law and Order) Member
Secretary, Housing Member
Secretary, Medical Education Member
Secretary, Food and Civil Supplies Member
Divisional Commissioner (Konkan) Member
Transport Commissioner Member
Municipal Commissioner Member
Commissioner of Police Member
General Manager, Central Railway Member
General Manager, Western Railway Member
General Manager, Konkan Railway Member
General Manager, BEST Member
Dy. Director General, Meteorology Department Invitee
Secretary, Industries Member
Chairman, Mumbai Port Trust Member
Director, MPCB Invitee
Secretary, Public Works Member
Director, Airport Authority of India, Mumbai Invitee
GOC, Maharashtra Gujarat Area Invitee
Commander, Mumbai Sub Area Invitee
Colonel General (Staff) Invitee

6.2 Functions of the Mumbai Disaster Management Committee

The functions of the Mumbai Disaster Management Committee would be to :

· Ensure effective inter-departmental co-ordination between all state departments
· Provide policy decisions when required
· Keep the government informed about disaster situation
· Review disaster related activity reports received from BMC Control Room, Police Control Room and Army Control Room and provide appropriate directions.
· Co-ordinate the activities of lateral, and Central Government agencies like

           Defence Services, SRP, CRPF, Coast Guards, CISF
           MTNL, AAI, Port Trust, FCI
           DD, AIR
           Meteorology Dept, MPCB, BARC

The ACS (Home) may set-up an informal group (core committee) as a part of preparedness measures and on-going consultations with respect to disaster management plan. This core group can consist of the following members which can meet more frequently to help in streamlining resource mobilisation particularly specialised equipments (such as given below) for specific emergencies such as gas leakages, house collapses etc, and for better co-ordination.

· ACS (Home)
· BMC, Municipal Commissioner
· Police Commissioner, Mumbai
· Chief Fire Officer, Mumbai
· GOC Maharashtra Gujarat Area

Materials/Equipments for resource mobilisation

· Ambulances · Mobile X-Ray units
· Boats/Rescue Boats · Public address systems
· Buses · Pumps – diesel and electric
· Cranes · Self breathing apparatus
· Demolition equipments · Sniffer dogs
· Drilling rigs · Tankers
· Earth moving equipments · Tents
· Foam Tenders · Toxic gas masks
· Generators · Tractor
· Ham sets · Trucks
· Helicopter service · VHF sets with batteries
· Mobile trauma care vans · Wireless sets

6.3 BMC Disaster Management Committee

In order to ensure speedy and effective response, the execution of disaster related activities will be undertaken under the direction of the BMC Disaster Management Committee. The Committee will also be responsible for continuous monitoring of such activities. Such a committee will be a permanent committee. The composition of the committee will be as follows:-

Municipal Commissioner Chairman
Deputy Municipal Commissioner - In-charge BMC Control Room Member Secretary
Collector, Greater Mumbai District Member
Collector, Mumbai Suburban District Member
Collector, Thane Member
Transport Commissioner Member
Joint Commissioner of Police (Law and Order) Member
Additional Commissioner of Police (Traffic) Member
Chief Fire Officer, BMC Member
General Manager, Central Railway Member
General Manager, Western Railway Member
Director, Medical Services, GOM Member
Executive Health Director, BMC Member
Director, Civil Defence and Home Guards Member
General Manager, BEST Member
General Manager, BSES Member
Technical Director, MSEB Member
Executive Engineer, Water and Sanitation, BMC Member
Controller of Rationing Member
Director, Industrial Safety and Health Member
Chief Engineer, PWD, GOM Member
Director General, Information and Public Relations Member

6.4 Functions of Municipal Commissioner

· Establishing Priorities
· Supervision and Monitoring of disaster management and relief activities
· Coordinate the activities of

       Police Control Room
       BMC Control Room
       Fire Brigade Control Room
       Central Railway Control Room
       Western Railway Control Room
       Konkan Railway Control Room
       District Control Room for Greater Mumbai district
       District Control Room for Mumbai Suburban district
       Civil Defence Control Room

· Coordinate with NGOs, and aid agencies
· Enlist services of GOI/GOM laboratories and expert institutions for specialised services through the office of ACS as and when required


The control rooms under the jurisdiction of various line departments will be responsible for co-ordinating and facilitating the performance of the services and functions listed against each control room. The Control Rooms would also ensure availability and movement of the staff of their respective departments. Additional assistance of the BMC Control Room may be sought in emergency situations.

7.1 Police Control Room

· Cordoning of area to restrict movement of vehicular and pedestrian traffic
· Shifting the rescued/affected people to hospitals
· Providing easy access to rescue and relief personnel/vehicles
· Corpse disposal
· Law and order
· Divert traffic on alternate routes as and when necessary in co-ordination with BEST
· Request MPT for providing access through MPT roads during emergencies for specific time duration and monitor the requirement of such an access
· Set-up an information centre to organise sharing of information with mass media and community
· Co-ordinate with BMC Control Room

7.2 BMC Control Room

In addition to performing the tasks listed below, the BMC Control Room in its capacity as a nodal control room will be responsible for co-ordinating the support from all other control rooms for the activities of all line departments and agencies which are involved at the disaster site. The BMC Control Room may seek assistance from the District Collector (Mumbai city and Mumbai Suburban) for requisitioning of resources such as private transport, temporary shelter and other resources.

The field level operational functions of BMC Control Room are as follows :

· Emergency supplies of water and cooked food
· Transfer of stranded and marooned persons
· Emergency transport for the seriously injured
· Setting up temporary shelters
· Salvage Operations
· Corpse disposal
· Assistance to other control rooms for movement/transport of staff including Rescue parties, Relief Personnel and Relief Materials
· Communicate to EOC additional resources required by various control rooms
· Establishing communication links with

           Mutual Aid and Response Group
           NGO coordinating committee
           Private donors

· Dispatch of Preliminary Information Report to Emergency Operations Centre
· Dispatch of all information and any other as asked for by Emergency Operations Centre
· Report to Emergency Operations Centre on deployment and reinforcements of staff and resources.
· Issue of passes and identification stickers for vehicles on relief duty
· Provide official shoulder bands with BMC emblem to all ward officers and other BMC officers on disaster duty for easy identification.
· Issue of passes and identity cards to relief personnel including the persons from NGOs
· Coordinate NGO activities through necessary support to ensure community participation by

             Establishing coordination mechanisms among NGOs
             identification of NGOs to serve on committees, task force
             assigning well-defined area of operations and report to EOC
             assigning specific response functions to specialised NGOs and report to EOC
             Coordinate supplies distributed directly by NGOs and other organisations including private donors
             reporting upon procurement and disbursement of relief materials received through government and non-government channels
             Mobilising and coordinating work of volunteers ensuring community participation

· Organise and coordinate clearance of debris

· Temporary Repairs to damaged infrastructure

            public buildings

· Coordination of Transport with

                MSRTC and BEST
                Private transporters
                Boat Operators

· Request MPT for providing access through MPT roads during emergencies for specific time duration and monitor the requirement of such an access
· Set-up an information centre to organise sharing of information with mass media and community
· Provide all information contained in the Risk and Vulnerability Assessment document of Mumbai district to all the other control rooms and in special circumstances communicate the disaster prone sites to all control rooms.
· Monitor disaster warning or disaster occurrence and communicate the same to EOC and the other control rooms for better preparedness and effective response in coordination with and on the advise of the following agencies :

                     Meteorology Department (Heavy Rains, Cyclones, Tidal waves),
                     MERI, BARC, Meteorology Department (Earthquakes),
                     Industries (Industrial and Chemical Accidents),
                     Fire Brigade, Police (Road Accidents, Riots, Bomb threats/blast, Fires, House Crashes, Landslides)
                     Railways (Accidents and Disruptions).
                     Health Department (BMC/Government) (Epidemics and Food Poisoning)

· Coordinate with other control rooms

· Keep readily available all the information contained in DDMAP, including

                    Inventory of Resources as given in Mumbai DDMAP
                    Office and residence telephone numbers, fax numbers, and mobile numbers where applicable of Chief Secretary and other Secretaries including those of 
                    Mumbai Disaster Management Committee at Mantralaya and BMC Disaster Management Committee
                    Phone numbers, names, addresses and pager numbers where applicable of the officers from various control rooms
                    List of people who are organising and co-ordinating the relief activities at the site
                    Phone numbers, names, and addresses of the BMC ward level officers
                    Phone numbers, names, and addresses Non-officials (like MPs, MLAS, and Corporators) in the city
                    Planning Information required including maps incorporated in Mumbai DDMAP
                    Disaster Site Map and indications on extent to which other areas may be affected, etc.
                    Information regarding alternate routes, water sources, layout of essential services which may be affected, etc.

7.3 Fire Brigade Control Room

· Rescue and evacuation
· Salvage Operations
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.4 Railways Control Room (Central and Western)

· Rescue and Salvage Operations for rail accidents
· Monitor flood situations on railway tracks and co-ordinate with BMC Control Room for mass transport requirements
· Co-ordinate with BMC Control Room for draining of flood waters from the railway tracks
· Co-ordinate medical and first aid with Railway Hospitals and BMC Control Room
· Set-up an information centre to organise sharing of information with mass media and community
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.5 District Control Room for Greater Mumbai district

· Requisition of accommodation, structure, vehicles and equipments for relief
· Setting up of transit camps and arranging for food distribution
· Arrangements for dry rations and family kits for cooking
· Provide gratuitous relief
· Set-up an information centre to organise sharing of information with mass media and community
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.6 District Control Room for Mumbai Suburban district

· Requisition of accommodation, structure, vehicles and equipments for relief
· Setting up of transit camps and arranging for food distribution
· Arrangements for dry rations and family kits for cooking
· Provide gratuitous relief
· Set-up an information centre to organise sharing of information with mass media and community
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.7 Health Activities during Disaster (for BMC and State Government)

· Emergency Supplies of medicines and first-aid
· Providing emergency treatment for the seriously injured
· Corpse disposal
· Preventive medicine and anti-epidemic actions
· Supervision of food, water supplies, sanitation and disposal of waste
· Assess and Co-ordinate provision of ambulances and hospitals where they could be sent, (public and private);
· Provide special information required regarding precautions for epidemics
· Set-up an information centre to organise sharing of information with mass media and community
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.8 Civil Defence Control Room

· Rescue and evacuation
· Communicate to BMC Control Room details of all the above activities
· Communicate to BMC Control Room any additional resources required for performing the above tasks

7.9 Army Control Room

· Maintain liaison with the Mumbai Disaster Committee for vital inputs during warning period
· Collate information and warn appropriate Army units
· Coordinate movement of men and material as required
· Establish communications till site of disaster and supplement the civil communication set up if required.
· Coordinate all military activity required by the civil administration.

The armed forces can be requested by the Additional Chief Secretary, Home to perform the following activities in the event of a disaster:

· Infrastructure for Command and Control

Infrastructure for setting up command and control organisation for relief can be an important task for armed forces. This would include provision of communications (radio, telephone) and specialised manpower.

· Medical Aid

Provision of medical care with the help of the medical teams, including treatment at the nearest armed forces hospital.

· Transportation of Relief Material

Provision of logistic back-up (aircrafts, helicopters, boats, etc) and vehicles for transportation of relief material to the affected areas.

· Establishment of Relief Camps

Setting up relief camps and overseeing their running can be done through the armed forces.

· Construction and Repair of Roads and Bridges

Construction and repair of roads and bridges to enable relief teams/material to reach affected areas can be undertaken by army engineers. This will include provision of technical and plant equipment such as cranes, bulldozers and boats etc.

· Maintenance of essential services

Repair, maintenance and running of essential services can be undertaken in the initial stages of relief.

· Evacuation of people to safer areas

Assist in evacuation of people to safe places before and after the disaster.

· Management of International Relief

Management of handling of international relief can be undertaken by the defence services.

7.10 Response Structure during Warning

7.11 Response Structure on Occurrence of Disaster

7.12 Ward level Response Structure during Warning

7.13 Ward level Response Structure on Occurrence of Disaster

7.14 Key officials and contact persons for response plan

Additional Chief Secretary, Home, Mantralaya
Secretary, Relief and Rehabilitation, Mantralaya
Secretary, Home (Law and Order), Mantralaya
Secretary, Housing, Mantralaya
Secretary, Medical Education, Mantralaya
Secretary, Food and Civil Supplies, Mantralaya
Divisional Commissioner (Konkan), Kala Ghoda, Fort
Transport Commissioner, Colaba
Municipal Commissioner, BMC, Fort
Collector, Mumbai City, Ballard Estate
Collector, Mumbai Suburban, Bandra
Commissioner of Police, Crawford Market
General Manager, Central Railway, CST
General Manager, Western Railway, Churchgate
General Manager, Konkan Railway, Belapur, Navi Mumbai
General Manager, BEST, Electric House, Colaba
Dy. Director General, Meteorology Department, Colaba
Secretary, Industries, Mantralaya
Chairman, Mumbai Port Trust, Ballard Estate
Director, MPCB
Secretary, Public Works, Mantralaya
Director, Airport Authority of India, Mumbai, Santacruz
GOC, Maharashtra Gujarat Area
Commander, Mumbai Sub Area
Colonel General (Staff)
Chief Fire Officer, BMC, Byculla
Executive Health Officer, BMC, Fort
Director of Medical Services, Fort
General Manager, BSES
Technical Director, MSEB
HPCL, Mahul
BPCL, Mahul
RCF, Chembur
Oswal Petrochemicals, Mahul
BARC, Trombay
Tata Thermal Generating Station, Trombay


The non-governmental organisations and voluntary agencies play an important role in disaster management and provide a strong band of committed volunteers with experience in managing the disasters. Their strength lies in the choice of their manpower, the informality in operations and flexibility in procedures. These organisations enjoy a fair degree of autonomy and hence can respond to changing needs immediately.

However, in order to maintain uniformity in operations and effective co-ordination, it is desirable that they follow the standards of services (as given in the Guidelines), information exchange and reporting so as to enable the Municipal Commissioner to have a total picture of resource availability, disbursements and requirements. NGOs therefore have been assigned specific tasks by the Municipal Commissioner to undertake relief work within the overall institutional framework. As and where possible, NGOs may also be able to improve the quality of delivery of services. In addition, Mohalla Committees have been operating at the community level, especially in times of emergencies like house collapses, fires, floods. Such committees have been identified at the ward level.

Specific activities in which NGOs/Private Sector can be involved during disaster management operations are :

· Search and rescue operations
· Information dissemination
· First aid
· Disposal of dead
· Damage assessment
· Management of information centres at temporary shelters
· Mobilisation and distribution of relief supplies including finances
· Manpower for community mobilisation, crowd control, rumour control, traffic management
· Specialised services (psychiatric and mental health assistance)
· Management of transit camps

The following agencies will be associated with relief and rehabilitation activities. Most of these agencies have the capacity to mobilise required resources and have assisted the administration in the past in managing relief and rehabilitation activities. These agencies include :

· Agriculture Produce Market Committee
· Bharat Sevashram
· Indian Red Cross
· Mahalaxmi Trust
· Ramkrishna Mission
· Salvation Army
· Somaiya Trust
· Swami Narayan Trust
· Service Clubs of Rotary, Lions and Giants
· Tata Relief Committee

8.1 Encouraging Community Preparedness

Disasters may result in cutting off essential services and in spite of administrative preparedness it may not be possible for the administration to reach out immediately.

Mitigation efforts and preparation of the disaster management action plan for local areas are essential elements and pre-requisites. Preparedness to a large extent would reduce the impact and the damage. Training and simulation exercises for enhancing the community’s preparedness and response capability to identified risks will simultaneously strengthen and enhance the capacity of the administration to undertake necessary preparedness or evacuation measures. The Corporation wants to encourage and support initiatives towards community preparedness measures.

Private Sector units, NGOs and other organisations have been identified as resource groups for involvement in community preparedness measures. These agencies will be able to get the benefit of training for the same from the training activities undertaken by YASHADA. These agencies are :

· Apnalaya
· Bombay Environmental Action Group (BEAG)
· Foundation for Research in Community Health
· Jagruti Kendra
· Mohalla Committee Movement Trust
· Nirmala Niketan School of Social Work
· Parisar Asha
· Save Bombay Committee
· Slum Rehabilitation Society
· Tata Institute of Social Sciences

As a part of general preparedness at community level, the NGOs will make the communities conscious about the type of hazard that the community faces. Thus local disaster management action plans for hot-spot areas in the context of specific vulnerability would be developed. For areas with high concentration of industries particularly engaged in production, storage and transport of hazardous materials, Mutual Aid and Resource Groups will be set-up.

8.2 Mutual Aid and Resource Groups (MARGs)

The objective of setting up MARGs is to

· Make the industrial zone self-sufficient
· Encourage pooling of resources to tackle industrial accidents
· Manage both on-site and off-site industrial accidents
· Provide for a degree of expertise in managing disasters
· Reduce the response time for managing disasters
· To integrate the on-site plan of industries with an off-site plan.
· Assist the Corporation in managing disasters

Private sector institutions which will be associated with the task of undertaking training for member organisations include the following

· Bombay Chamber of Commerce and Industries
· Confederation of Indian Industries
· Federation of Indian Chamber of Commerce

8.3 Areas of Community Participation

BMC and NGOs at the disaster site should ensure maximum community participation in all stages of operation in order to maintain community morale and confidence, maximise the use of local resources and promote a faster recovery. Disaster management situations offers a wide range of choice and demands a immediate decision making. The participation of communities and their representatives would reduce the pressures on the field agencies with regard to the choice and uncertainties of community’s response to the decisions.

Based on local dynamics, ethos and the experience of Mumbai, an appropriate strategy to ensure community support has been evolved. Such efforts to enlist community support and participation have gone a long way in reassuring the community about the administration’s intent and seriousness about managing the disaster.

Efforts to enlist community participation is being ensured by

· identifying situational, opinion and position leaders in the community and voicing administration’s confidence in their capabilities to undertake the tasks.
· Consultations and dialogues expressly indicating the need for assistance would encourage the community and its leaders to come forward.
· Regular feedback meetings and an open book approach to demonstrate transparency.
· Involving community in decision making at local levels

The major areas of community participation are being identified and include the following :

8.3.1 During Evacuation

For appropriate security and law and order evacuation would be undertaken with assistance from community leaders and community based organisations (CBOs). The entire family would evacuate together as a unit. However, to avoid stampede and confusion and in cases of inadequate transport or limited time, emergency evacuation would be undertaken in the following order :
· seriously injured and sick
· children, women and handicapped
· Old
· Able-bodied

In case of evacuation, people would be advised to follow these steps:

· Secure their homes/establishments. Close and lock doors and windows.
· Turn off the main water valve and electricity
· Leave early enough to avoid being trapped.
· Follow recommended evacuation routes. Not to take shortcuts. They may be dangerous.
· Not to move into flooded areas because the authorities may have removed the manholes for efficient drainage and the indicators may get shifted due to water currents.
· Stay away from downed power lines.

8.3.2 During the Disaster

Community leaders could be given the responsibility for ensuring the following community behaviour :

· People stay calm and panic behaviour is not encouraged. Regulate helter-skelter running or crowding of people.
· Encourage people to stay at a secured place and protect themselves from injuries.
· People do not enter damaged buildings or structures
· People do not touch electric poles, utility wires/cables
· People do not use telephones except in life-threatening situations
· Preparedness of community for recurrence of the disaster, increase in severity, or consequential emergencies
· Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate danger of death or further injury.
· Undertake first-aid activities
· Visually inspect utility lines and appliances for damage.
· If water pipes are damaged, shut off the water supply at the main valve.
· People stay away from damaged areas, unless their assistance has been specifically requested by police, fire or relief organizations.
· Mobilise people to put out small fires and people inside are made to evacuate.
· Help police, if requested, to maintain law and order and watch the evacuated property during the disaster

8.3.3 During Relief and Rehabilitation

Immediately after the disaster, the members of the community may look depressed and helpless, but very soon gets euphoric when they find that after all everything is not lost. Participation of community at this stage helps in early recovery and promotes mental health. It is necessary to see that member of the community are continuously engaged in some sort of helping activity to draw them out of their depression.

Relief authorities at the site would therefore:

· Encourage self-help in every activity of their day-to-day living.
· Encourage assistance for identification of dead, disposal of dead bodies, and disposal of damaged food stocks
· Encourage contribution of labour (loading, unloading, distribution, temporary constructions, food distribution etc)
· Enlist assistance for updating records of damages and losses.
· Enlist assistance in maintenance of law and order
· Enlist assistance in maintaining sanitation standards and disposal of waste
· Promote cultural and recreational activities in order to protect the mental health


The institutional arrangements would not be effective unless it is operationalised through reporting formats. Such tools define the direction and the content of information as also the source. The flow of information brings in the dimension of accountability and the source provides the authenticity. Reporting formats have been prepared for the various line departments. These will be consolidated by the EOC/BMC control room depending on the nature and extent of the disaster and forwarded to the Additional Chief Secretary (Home). These formats will also be useful in monitoring the field situation.

9.1 Consolidated Report on the Status and Actions taken (to be compiled by EOC and forwarded to Additional Chief Secretary (Home))

Item of information

Details and Remarks
I. Status  
i. Nature of event  
ii. Estimates of number of locations affected and names of these locations

iia. Estimates of number of BEST routes affected and names of these routes
iii. Overall assessment of impact  
· Estimated persons stranded/affected  
· Number of persons needing evacuation from following locations  
· Estimated loss of lives :  
· Estimated number of injured :  
· Names of roads blocked/congested :  
· Estimated number of houses/structures/area damaged :  
· Central Railway (Main line) services fully operational/completely paralysed/sections paralysed from _______ to ________  
· Central Railway (Harbour line) services fully operational/completely paralysed/sections paralysed from _______ to ________  
· Western Railway services fully operational/completely paralysed/sections paralysed from _______ to ________  
· Up-trains held up at the following stations :  
· Number of down trains cancelled :  
II. Damage to infrastructure  
i. Road transport  
ii. Power supply  
iii. Water supply  
iv. Telecommunication  
v. Drainage systems  
vi. Railway power supply  
vii. Signalling system  
viii. Railway tracks  
ix. Hospitals  
III. Actions Taken  
i. Communications established with :
· Fire Brigade
· Police
· Civil Defence and Home Guards
· District Control Rooms
· Central Railway
· Western Railway
· Meterology Department, Colaba
· Government, Railway and BMC hospitals
IV. Immediate Assistance provided  

i. Transport arrangements made for stranded passengers :
· Number of BEST buses with capacity
· Number of private buses with capacity
· Number of additional trains (Central)
· Number of additional trains (Western)
· Number of BMC vehicles
· Number of police vehicles
· Number of MSRTC buses with capacity

ii. Transport arrangements yet to be made for stranded passengers at the following locations :

iii. Rescue operations going on/completed :

iv. Number of stranded persons in temporary shelters :

v. Number of persons evacuated from following locations :

vi. Emergency water and food arranged at (location and number)
· Railway stations
· Bus stations
· Temporary shelters
· On-site

viA. Facilities provided to BMC for setting up emergency food and water supply for stranded passengers at railway stations

vii. Fire fighting operations on/completed

viii. Number of fire tenders pressed into service :

ix. Injured shifted to hospitals at (names and number of people shifted, for railway accidents)

x. Number of ambulances pressed into service :

xi. On-site emergency treatment organised
· Number of doctors
· Number of para-medicos
· Number of people treated

xii. Received at hospitals
· names of hospital
· number of people received
· Persons treated at OPD
· Persons admitted
· Deaths before admission
· Deaths after admission

xiii. Preventive measures undertaken :

xiv. Names of roads closed for traffic :

xv. Number of towing vehicles/cranes pressed into service :

xvi. Names of NGOs assisting at the site :

V. Public Information System Activated  
i. Doordarshan
ii. AIR
iii. Cable TV
iv. Public address system at railway stations
v. Public address system at BEST depots
vi. Public address system at MSRTC depots
vii. Display boards positioned for traffic management at following locations :
viii. On-site Information Centre established (for Fire Brigade)
VI. Immediate requirements  

i. Assistance for search and rescue

ii. Food

iii. Water

iv. Medical assistance

v. Ambulances

vi. Fire Brigades

vii. Police

viii.. Transport

ix. Special drugs/medicines

x. Manpower


Name :
Designation :
Date :
Signature :

9.2 Status and Action taken Report for BMC

The BMC Control Room will send the Status and Action Taken Report on a continuous basis to the Additional Chief Secretary and Emergency Operations Centre.

Item of information

Details and Remarks
I. Status  
i. Nature of event  
ii. Estimates of number of locations affected and names of these locations  
iii. Overall assessment of impact :  
· Estimated persons stranded/affected :  
· Number of persons needing evacuation from following locations  
· Estimated loss of lives :  
· Estimated number of injured :  
· Estimated number of houses/structures/area damaged :  
II. Damage to infrastructure :  
i. Road transport  
ii. Power supply  
iii. Water supply  
iv. Telecommunication  
v. Drainage systems  
III. Actions Taken  
i. Communications established with :
· Fire Brigade
· Police
· Civil Defence and Home Guards
· District Control Rooms
· Central Railway
· Western Railway
· Meterology Department, Colaba
· Government and BMC hospitals
IV. Immediate Assistance provided  

i. Transport arrangements made for stranded passengers :
· Number of private buses with capacity
· Number of BMC vehicles· Number of MSRTC buses with capacity

ii. Transport arrangements yet to be made for stranded passengers at the following locations :

iii. Rescue operations going on/completed :

iv. Number of stranded persons in temporary shelters :

v. Number of persons evacuated from following locations :

vi. Emergency water and food arranged at (location and number)
· Railway stations
· Bus stations
· Temporary shelters
· On-site

vii. Names of NGOs assisting at the site :

V. Public Information System Activated  
i. Doordarshan
ii. AIR
iii. Cable TV
iv. Public address system at MSRTC depots
v. Display boards positioned for traffic management at following locations :
VI. Immediate requirements  

i. Assistance for search and rescue

ii. Food

iii. Water

iv. Manpower


Name :
Designation :
Date :
Signature :

9.3 Status and Action taken Report for Police

The Police Control Room will send the Status and Action Taken Report on a continuous basis to the Additional Chief Secretary and Emergency Operations Centre.

Item of information

Details and Remarks

I. Status  
i. Nature of event
ii. Estimates of number of locations affected and names of these locations
iii. Overall assessment of impact :
· Estimated loss of lives :
· Estimated number of injured :
· Names of roads blocked/congested
II. Actions Taken  
i. Communications established with :
· Fire Brigade· BEST
· Civil Defence and Home Guards
· District Control Rooms
· Central Railway
· Western Railway
· Meteorology Department, Colaba
· Government and BMC hospitals
III. Immediate Assistance provided  

i. Transport arrangements made for stranded passengers :
· Number of private buses with capacity
· Number of police vehicles

ii. Rescue operations going on/completed :

iii. Names of roads closed for traffic :

iv. Number of towing vehicles/cranes pressed into service :

IV. Public Information System Activated  
i. Doordarshan
ii. AIR
iii. Cable TV
iv. Display boards positioned for traffic management at following locations
V. Immediate requirements  
· Assistance for search and rescue
· Ambulances
· Manpower

Name : Designation :
Date : Signature :

9.4 Status and Action taken Report for Fire Brigade

The Fire Brigade Control Room will send the Status and Action Taken Report on a continuous basis to the Additional Chief Secretary and Emergency Operations Centre.

Item of information

Details and Remarks

I. Status  
i. Nature of event
ii. Estimates of number of locations affected and names of these locations
iii. Overall assessment of impact :
· Number of persons needing evacuation from following locations
· Estimated loss of lives :
· Estimated number of injured :
· Estimated number of houses/structures/area damaged :
iv. Damage to infrastructure :
· Power supply
· Water supply
II. Actions Taken  
i. Communications established with :
· BMC· Police
· Civil Defence and Home Guards
· Government and BMC hospitals
III. Immediate Assistance provided  
i. Fire fighting operations on/completed
ii. Number of fire tenders pressed into service :
iii. Rescue operations going on/completed :
iv. Number of persons evacuated from following locations :
v. Number of ambulances pressed into service :

IV. Public Information System Activated

On-site Information Centre established

V. Immediate requirements  
i. Assistance for search and rescue
ii. Ambulances
iii. Manpower

Name :
Designation :
Date :
Signature :

9.5 Status and Action taken Report for BEST

The BEST Control Room will send the Status and Action Taken Report on a continuous basis to the Additional Chief Secretary and Emergency Operations Centre.

Item of information

Details and Remarks

I. Status  
i. Nature of event
ii. Estimates of number of routes affected and names of these routes
iii. Overall assessment of impact
· Estimated persons stranded
· Names of roads blocked/congested
II. Actions Taken  
i. Communications established with :
· Fire Brigade
· Police
· Central Railway
· Western Railway
III. Immediate Assistance provided  
i. Transport arrangements made for stranded passengers :
· Number of BEST buses with capacity
· Number of MSRTC buses with capacity
IV. Public Information System Activated
i. Public address system at BEST depots

Name :
Designation :
Date :
Signature :

9.6 Status and Action taken Report for Central Railway and Western Railway

The Central Railway and Western Railway Control Room will send the Status and Action Taken Report on a continuous basis to the ACS, Home and EOC.

Item of information

Details and Remarks

I. Status  
i. Nature of event
ii. Estimates of number of locations affected and names of these locations
iii. Overall assessment of impact :
· Estimated persons stranded/affected :
· Estimated loss of lives (only in case of railway accident):
· Estimated number of injured (only in case of railway accident) :
· Central Railway (Main line) services fully operational/completely paralysed/sections paralysed from _______ to ________
· Central Railway (Harbour line) services fully operational/completely paralysed/sections paralysed from _______ to ________
· Western Railway services fully operational/completely paralysed/sections paralysed from _______ to ________
II. Outstations train traffic  
· i. Up-trains held up at the following stations :
· ii. Number of down trains cancelled :
III. Damage to infrastructure :  
· i. Railway power supply
· ii. Signalling system
· iii. Railway tracks
IV. Actions Taken  

i. Communications established with :
· Fire Brigade
· Police
· Central Railway/Western Railway
· Meterology Department, Colaba

ii. Facilities for setting up emergency food and water supply for stranded

iii. Number of additional trains running

V. Public Information System Activated  

i. Doordarshan

ii. AIR

iii. Cable TV

iv. Public address system at railway stations

VI. Immediate requirements  
i. Assistance for search and rescue
ii. Medical assistance
iii. Ambulances
iv. Fire Brigades
v. Police

Name :
Designation :
Date :
Signature :

9.7 Status and Action taken Report for Medical Assistance activities

The BMC Control Room will send the Status and Action Taken Report on a continuous basis to the Additional Chief Secretary and Emergency Operations Centre.

Item of information

Details and Remarks

I. Status  
i. Nature of event
ii. Estimates of number of locations affected and names of these locations
iii. Overall assessment of impact :
· Estimated persons affected :
· Estimated loss of lives :
· Estimated number of injured :
II. Damage to infrastructure  
i. Hospitals
ii. Power supply
III. Actions Taken  
i. Communications established with :
· Fire Brigade
· Police
· Railway hospitals
· Government and BMC hospitals
IV. Immediate Assistance provided  

i. On-site emergency treatment organised
· Number of doctors
· Number of para-medicos
· Number of people treated

ii. Received at hospitals
· names of hospital
· number of people received
· Persons treated at OPD
· Persons admitted· Deaths before admission
· Deaths after admission

iii. Number of ambulances pressed into service :

iv. Preventive measures undertaken :

V. Public Information System Activated  
i. Doordarshan
ii. AIR
iii. Cable TV
VI. Immediate requirements  
i. Special drugs/medicines  

Name :
Designation :
Date :
Signature :


For Greater Mumbai DMAP to be effective it must be disseminated at three levels ;

· Central government departments, multilateral agencies (aid agencies), defence services, state level officials
· To the municipal authorities, district authorities, government departments, corporate sector, NGOs and other agencies and institutions within Greater Mumbai and
· Through mass media to the general public.

The content of the plan should be explained through well designed and focussed awareness programmes.

The responsibility for dissemination of the plan will be vested with Municipal Commissioner, at BMC, as well as through awareness programmes organised by each of the agencies participating in disaster management. The Municipal Commissioner will also involve NGOs in preparing suitable public awareness material to be distributed to the public.

The awareness programmes will be prepared in the local languages to ensure widespread dissemination. Media will be extensively used for public awareness programmes. These will include
              Local cable networks
              Publicity material.

Schools, colleges and other public institutions will be specifically targetted.

In addition to dissemination of literature related to the DMAP, the Municipal Commissioner will ensure that disaster response drills are conducted by the ward officers and other agencies on a regular basis, especially in the disaster prone areas to maintain the readiness of communities and departments, as regards operational procedures, personnel and equipment and orderly response.


This document forms a sub-part of Mumbai Disaster Management Plan prepared for micro-level disaster management action plan at the ward level. When the disaster situation is localised at ward level and can be managed locally, the ward level plan will come into operation. However, a disaster situation may cover a major part of the city which would call for co-ordination of activities not only at the city level but also at specific ward level. Under such conditions, the ward level plan in the affected wards would be in operation along with the Mumbai Disaster Management Plan.

The response structure given in the ward plan essentially limits itself to micro-level intervention. When more than one ward are affected, BMC control room which is the co-ordinating authority, would expect the ward officers to co-ordinate the activities at the ward level with the line agencies such as Fire Brigade, Police etc., while the inter-ward co-ordination will be the responsibility of BMC Control Room.

11.1 Responsibilities of Ward Officer on receipt of warning or occurrence of disaster

On the receipt of warning or occurrence of the disaster, every Ward Officer will be required to be in preparedness by undertaking the following :

· Establish a Ward Control Room with the following :

Direct telephone contact with BMC Control Room
A supervisor of the rank of S.E./J.E to be in-charge of control room.
Labourers from conservancy staff to be kept in readiness for undertaking any emergency work
Required equipments such as :

           digging tools
           choke clearing equipments
           tree-cutting saws
           portable search lights
           gas cutters
          R.C.C. beam cutters

· The ward officer will act as Site Officer responsible for co-ordination of field activities of various line departments. The ward officer will also be responsible for providing support to line agencies so as to enable them to operate efficiently. As the Site Officer, he would be in constant touch with BMC Control Room and the field officers from

Police (Law and Order)                    : DCP/ACP
Police (Traffic)                                    : Divisional Police Inspector
Fire Brigade                                       : Station Officer
Railways                                             : Station Masters
BEST (Transport)                              : Assistant Traffic Superintendent
BMC Hospitals                                  : Medical Officer casualty wards
MTNL                                                   : Area Manager
BEST/BSES/TEC                              : Station Engineer
Revenue, GOM                                  : Tehsildar rank/Collector

· The ward officer should ensure that all BMC officers on disaster duty use the official shoulder bands with BMC emblem for easy identification.

· The ward officer will provide all information as given in the ward plan to the field officers of the line departments.

· The ward officer will be directly responsible for the execution of the following tasks through BMC staff :

           rescue operations during house collapses in co-ordination with fire brigade
           ensure transport of injured to hospitals on priority
           transport of dead to the hospitals/corpse disposal
          anti-flooding operations
          clearing of debris
          salvage operations
          clearing of uprooted trees
          repairs to damaged roads, water supply and drainage

· The ward officer will provide and co-ordinate arrangements for

          transportation/shifting of stranded or affected persons through BMC vehicles, private vehicles and MSRTC buses
         temporary shelters with emergency food and water.
         issue of passes and identification stickers for vehicles on relief duty
         issue of passes and identity cards to relief personnel including the persons from NGOs

[Requisitioning of private transport vehicles, temporary shelters can be done through the Collectorate]

· The ward officer will ensure through the Medical Officer (Health)

         Preventive medicine and anti-epidemic actions
         Providing special information required regarding precautions for epidemics
         Supervision of food, water supplies, sanitation and disposal of waste

· Damage assessment will be carried out as per the pro forma

· The ward officer will enlist the support of NGOs and private sector for response operations. The NGOs active in the ward along with their  expected role is given in the Annexure to each ward plan.

· The ward officer will report to BMC Control Room on the field activities including deployment and reinforcements of staff and resources   and communicate additional requirements.

· Set-up Information Centre at the site

11.2 Responsibilities of DCP/ACP on receipt of warning or occurrence of disaster

The DCP’ office will be responsible for the following field activities in co-ordination with the ward officer :

· Shifting of the injured to the hospitals on a priority and providing bandobast for crowd control at the hospital
· Cordoning of area to restrict movement of on-lookers, vehicular and pedestrian traffic.
· Guarding of property/valuables in affected area
· Providing easy access to rescue and relief personnel/vehicles
· Ensuring proper identification , inquest procedure and Corpse disposal
· Panchanamas will be prepared as per police procedure
· Crowd control especially outside Railway stations, bus stations and schools
· Police bandobast near railway stations, bus stations and schools
· Extensive mobile patrolling
· Arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
· Law and order and control of anti-social elements
· Use of public address system to provide information to the public. Sign boards may be used to provide information and declare areas out of bounds.
· Enlist support of Mohalla Committees for maintaining peace and for rumour control
· Information centre to organise sharing of information with mass media and community
· Communicate to police control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.3 Responsibilities of Divisional Police Inspector (Traffic) on receipt of warning or occurrence of disaster

The Divisional Police Inspector (Traffic) in co-ordination with the Ward Officer will be responsible for the following field activities :

· Control and monitor traffic
· Extensive patrolling especially covering railway stations, bus stations and schools
· Diversion of traffic on alternate routes as and when necessary.
· Provide information about traffic flow along various corridors, especially heavy traffic or congested roads
· Co-ordination with BEST to ensure additional buses are deployed along desired routes
· Mobilising towing cranes and towing of stranded/breakdown or those vehicles obstructing movements
· Use of P.A system to provide information and direction to the public
· Setting up of sign-boards and display boards at strategic locations to give information regarding traffic movement
· Enlist support of RSP, NCC, NSS, NGOs and voluntary organisations for traffic management
· Provide and co-ordinate arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
· Communicate to traffic control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.4 Responsibilities of Fire Brigade Station Officer on receipt of warning or occurrence of disaster

The Fire Brigade Station Officer in co-ordination with the Ward Officer will be responsible for the following field activities :

· Fire fighting operations in the affected area
· Rescue operations
· Transport of injured to the hospitals on a priority
· Evacuation of persons from the affected area
· Ensure safety from electrical installations or power supply at disaster site
· Clearing of roads or pathways due to uprooted trees
· Salvage operations
· Co-ordinate with BMC for rescue operations in house collapses
· Communicate to fire brigade control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.5 Responsibilities of Ward wise officer/Collector on receipt of warning or occurrence of disaster

The Ward wise officer/Collector in co-ordination with the Ward Officer will be responsible for the following field activities:

· Assessing the requirements for transit camps on the occurrence of disaster
· Assisting the ward officer in requisitioning vehicles and temporary shelters
· Setting up of transit camps and pandals for temporary accommodation.
· Arranging for food distribution
· Arrangements for dry rations and family kits for cooking
· Arrangements for clothing
· Providing gratuitous relief
· Enlist support of NGOs and private sector for resources and manpower for transit camps
· Communicate to district control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.6 Responsibilities of Medical Officer (Casualty) on receipt of warning or occurrence of disaster

The Medical Officer (Casualty) in co-ordination with the Ward Officer will be responsible for the following field activities:

· Providing emergency treatment for the seriously injured at the hospital
· Organising on-site treatment of injured with tagging and triage and transfer of injured
· Emergency supplies of medicines and first-aid
· Post-mortem and corpse disposal
· Demarcate an area in the hospital for receiving patients, tagging and triage
· If necessary, setting up poison centre within the hospital or at disaster site
· Co-ordinate with blood banks for emergency supply of blood
· Setting up an information centre at the hospital
· Communicate to BMC control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.7 Responsibilities of Railway Station Master on receipt of warning or occurrence of disaster

The Railway Station Master in co-ordination with the Ward Officer will ensure that the following field activities are undertaken:

· Crowd control through Railway Police
· Continuous updated information through public address system on

         the running of trains
        measures being undertaken

· Information on location of temporary shelters organised by BMC for railway passengers
· Providing facilities at railway station to ward office for provision of emergency food and water to passengers
· Monitoring level of water on the railway tracks and keep BMC Control room informed.
· Co-ordinating with engineering branch staff posted at the flood prone locations at railway tracks
· Co-ordination with ward officer regarding passenger data and alternate transport

· In case of railway accidents:

          Rescue and evacuation
          Shifting of injured to hospitals
          Co-ordination with railway hospitals, BMC hospitals and government hospitals
          Provide information on alternate travel arrangements for outstation passengers

· Communicate to Railway control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.8 Responsibilities of BEST Assistant Traffic Superintendent on receipt of warning or occurrence of disaster

The BEST Assistant Traffic Superintendent in co-ordination with the Ward Officer will be responsible for the following field activities :

· Keep standby buses in readiness for deployment
· Co-ordination with Railway Station Master and Divisional Police Inspector (Traffic) for information regarding traffic movement and passenger data
· Co-ordinate with MSRTC for transport arrangements of stranded passengers
· Deployment of additional buses along certain routes to clear passenger traffic
· Diversion of routes if and when necessary
· Providing information to the public at bus depots regarding the cancellation, re-routing, delays of buses, temporary shelter locations of BMC and the measures being undertaken.
· Communicate to BEST control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.9 Responsibilities of BEST/BSES/TEC Station Engineer on receipt of warning or occurrence of disaster

The BEST/BSES/TEC station engineer in co-ordination with the Ward Officer will be responsible for the following field activities :

· Cutting off power supply if necessary
· Alternative arrangements for power supply for lighting
· Illumination of affected area as well as the periphery
· Restoration of power supply
· Keeping emergency gangs in readiness for repair work
· Repairs to damaged power infrastructure
· Attending to calls of power breakdowns or short-circuits
· Co-ordinating with fire brigade in case of fires or short-circuiting
· Communicate with respective control rooms the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

11.10 Responsibilities of MTNL Area Manager on receipt of warning or occurrence of disaster

The MTNL Area in co-ordination with the Ward Officer will be responsible for the following field activities :

· Restoration of telephone lines
· Keeping emergency gangs in readiness for repair work
· Repairs to telecommunication infrastructure
· Communicate with Head Office the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

Annexure I

Details of Receiving stations

Tata Hydro-Electric Power Supply Co. Ltd

List of Power Stations in Mumbai Corporation Area and Their Location

Rec.Stn. (Tel No.)
Police Stn. (Tel No.)
1. Carnac Receiving Station, 34, Sant Tukaram road, Carnac Bunder, Mumbai - 400 009. 3436441 Pydhonie
2. Parel Receiving Station, G. D. Ambedkar Marg, Parel,Mumbai - 400 012 4130228 Kala Chowki
3. Mahalaxmi Sub Station, 490, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013. 4946987 N. M. Joshi Marg
4. Dharavi Receiving Station, Labour Camp, Matunga,Mumbai - 400 019. 4072575 Dharavi
5. Salsette Receiving Station, Lake Road, Bhandup, Mumbai - 400 078. 5643748 Bhandup
6. Saki Sub Station, 42, Saki Vihar Road, Mumbai - 400 072. 8325323 Saki Naka
7. Borivali Receiving Station, Dutta Pada Road, Borivali ( East ) Mumbai - 400 066. 8863303
Borivali ( E )
8. Malad Sub Station, Malad- Marve Road, Malad (West ) Mumbai - 400 095. 8823607
9. Versova Sub Station, Link Road, Andheri, ( West ) Mumbai - 400 058. 6268905
10. Vikhroli Sub Station, Eastern Express Highway, Vikhroli ( East ) Mumbai - 400 067. 5171530
11. Chembur Receiving Station, Inside R. C. F. Chembur, Mumbai - 400 074. 5581996


List of Power Stations in Mumbai Corporation Area and Their Locations

Sr No.
Rec. Stn.Tel. No.
Police Stn.Tel. No.
1. Receiving Aarey ( Mafco )Mahananda Dairy, W. E. Highway,Goregaon ( East ),Mumbai - 400 063. 8400441
2. Receiving Aarey 220 kvAarey Colony, Near Marol Maroshi Road,Mumbai - 400 065. 8421665
Aarey Colony
3. Receiving AirportOpp. P & T Colony,Jun. of Sahar Road, & Airport Road, Andheri ( East )Mumbai - 400 099. 8300711
4. Receiving AmbivaliCompound of Laxmi Ind. Estate, Link Road, Andheri ( West )Mumbai - 400 058. 6261313
5. Receiving AndheriNear Bus Depot, Opp. Cafe Alpha,S. V. Road, Andheri ( West )Mumbai - 400 058. 6249603
D. N. Nagar
6. Receiving AnikNear Hindustan Petrolium Gate,Near Port Trust Railway Crossing, Mahul, Mumbai - 400 071. 5516291
R. C. F.
7. Receiving BandraLinking Road, Opp. Bandra Talkies,Bandra ( West ) Mumbai - 400 050. 6424482
8. Receiving BhayandarPavanputra,Near Bhayandar Pump, Bhayandar ( East ) 8180463
9. Receiving BombilwadiIce Factory Lane, off Hill road,Bandra ( West ), Mumbai - 400 050. 6423494
10. Receiving BorivaliWeatern Express Highway,Opp. Special Steel, Borivali ( East )Mumbai - 400 066. 8861675
11. Receiving BorosilBorosil Glass Factory,Marol Maroshi Road,M. I. D. C. , Andheri ( East )Mumbai - 400 093.   M. I. D. C.
12. Receiving CamaCama Industrial Estate,Near Petrol Pump, W. E. Highway, Goregaon ( East )Mumbai - 400 063. 8766895 Goregaon
13. Receiving ChakalaNear German Remidies, A. K. Road,Andheri ( East )Mumbai - 400 093. 8328321
14. Receiving ChemburNear R. C. F. Garden, Near Deonar Depot,S. T. Road, Chembur,Mumbai - 400 088. 5563385
15. Receiving ChinchbunderJun. of Linking Road & Chinch Bunder Rd.Malad ( West )Mumbai - 400 064. 8802646
16. Receiving ChincholiJun. of Chinchavali road & S. V. Road,S. V. Road, Malad ( West )Mumbai - 400 064. 8747884
8 747886
17. Receiving ChunabhattiR. C. F. Complex, E. E. Highway,Chunabhatti,Mumbai - 400 022. 5242059
Nehru Nagar
18. Receiving DahisarNear Post Office & High School,Shailendra Nagar, Dahisar ( East ),Mumbai - 400 068. 8956829
19. Receiving DindoshiWestern Express Highway,Opp. Patel Verica, Near Gokuldham, Goregaon ( East ),Mumbai _ 400 097. 8402411
20. Receiving GhodbunderNear BSES 220 kv Receiving,Near Raj Bucket factory,Godbunder Village. 8118568
Kashi Mira
21. Receiving GoraiNear Gorai Bus Depot., L. T. Road,Borivali ( West )Mumbai -400 092. 8636839
22. Receiving GoregaonS. V. Road. Near Sidharth Nagar,Goragaon ( West ),Mumbai - 400 062. 8721312
23. Receiving JuhuCooper Hospital Compound,N. S. Road No. 1, Juhu,Mumbai - 400 049. 6208904
24. Receiving Juhu NorthJuhu Bus Depot, Opp. Church,Vile-parle ( West ),Mumbai - 400 049. 6237690
25. Receiving Kala NagarKala Nagar, Near Drive-In-Theatre,Behind BMRDA Office,Bandra Kurla Complex, Bandra ( East ),Mumbai - 400 051. 6423692
26. Receiving KalinaKalina, Opp. Two Star HotelK K RoadSantacruz EastMumbai - 400 055. 6174513
27. Receiving KandivaliStation RoadOpp. Telephone ExchangeKandivali ( West 9 )Mumbai - 400 067. 8072227
28. Receiving Kandivali Ind. EstateBehind Petrol PumpLink Road, CharkopMumbai - 400 067. 8053242
29. Receiving KurlaOpp. Wadia EstateBailbazar Kurla ( West )Mumbai - 400 070. 5143759
30. Receiving M. I. D. C. Near E. S. I. S. HospitalOpp. M. I. D. C. Police StationNear Telephone exchange, MarolMumbai - 400 093. 8221692
31. Receiving MaladNear N. I. HighschoolS. V. Road, Malad ( West )Below Staff QuartersMumbai - 400 064. 8080961
32. Receiving MeghwadiNr. MHB ColonyJanata NagarJogeshwari ( East ),Mumbai - 400 060. 8391137
33. Receiving MiraMira M. I. D. C.OPP. Pestiside CompanyMira, Mumbai. 8113474
Kashi Mira
34. Receiving PoisarSamata Nagar,Near Mahendra Co.W. E. Highway Kandivali EastMumbai - 400 101. 8876138
Samata Nagar
35. Receiving SakiNear Park Devis CompanyAndheri Kurla RoadAd. Petrol PumpMumbai - 400 072. 8322125
Saki Naka
36. Receiving SantacruzNear Electricity HousePrabhat ColonySantacruz ( West )Mumbai - 400 055. 6183340
37. Receiving SeepzInside Seepz Compound,Near Jwellers, Marol,Mumbai - 400 096 8364544
M. I. D. C.
38. Receiving ShimpoliJun. of L. T. Road & S. V. Road,Borivali ( West )Mumbai - 400 092. 8059392
39. Receiving Shivaji NagarDumping House, Old Slaughter House,Shivaji Nagar, Govandi, Mumbai - 400 088. 5584652
40. Receiving Tagore NagarTagore Nagar, Near BMC Pumping Station,Hariyali Village, Vikhroli ( East ),Mumbai - 400 079. 5781420
41. Receiving Tilak NagarNear Sahakar Cinema, Amar mahal,Chembur, Mahul,Mumbai - 400 089. 5221248
Tilak Nagar
42. Receiving VersovaLokhandwala Complex,Near BMC Pumping Station,Versova, Andheri ( West ),Mumbai - 400 061. 6323690
D. N. Nagar
43. Receiving Vihar RoadNear Ansa Industrial Estate,Saki Vihar Road, Saki Naka,Mumbai - 400 072. 5783623
Saki Naka
44. Receiving VikhroliOpp. Shreyas Cinema, LBS Road,Kulupwadi, Ghatkopar,Mumbai- 400 086. 5150770
45. Receiving Vile ParleWestern Express Highway,Opp. Centaur Hotel, Vile Parle ( East )Mumbai - 400 057. 6148548
Vile Parle

Note :- Receiving Stations at Sr. Nos. 8, 20, & 33 are situated beyond Brihan Mumbai Corporation Area.


Receiving Stations in Bhandup Area

Receiving Station Capacity
Rec. Stn.
Police Stn.Tel. No.
Tel No
1. South Bhandup 30 MVA 5913500 5681442
2. North Bhandup 30 MVA 5643981  
3. Bhandup East ( Lok Priya ) 20 MVA 5614084  
4. Amforge 20 MVA 5690515  

Receiving Stations in Mulund Area

Receiving Station Capacity
Rec. Stn.
Police Stn.Tel. No.
1. P. M. G. P. 20 MVA 5904458
2. Sarvodaya 20 MVA 5603365 5684535
3. Mulund EHV 100 MVA 5645656

Annexure II

Ward wise details of flooding locations

Flood prone slum areas
Other flood prone low-lying areas and roads
A ward Machhimar Nagar Jn. of Anandilal Poddar road & Queens road (Maharshi Karve road)
Shivshakti Nagar Dinshaw Mullah Jn. M.K.road
Ambedkar Nagar Metro Cinema Jn.
Ganesh Murty Nagar part I & II M. G.road near Gymkhana
Geeta Nagar Lokmanya Tilak marg near Police Commissioner’s office.
Azad Nagar Jn of market road and D.N.road , A.daundkar marg.
Sudam Nagar Mint road near Kabutarkhana
Sunder Nagar Ramjibhai Kamani road Jn. Shoorji Vallabhdas marg.
Dhobhighat Jn. of Veer Nariman road and Vitthaldas thakersy road.
  Aram, Capital cinema near Zunka Bhakar kendra.
  S.B.S.road from Regal cinema to Kushrow Baug.
  S.B.S.road Jn. N.A.Sawant marg.
  Radio club.
  Wode house road ( Jn of Fazal road & Khatau road )
  General jagannath Bhosle marg.
  Nathalal Parikh marg and M.K.road, Cooperage road Jn., Tata garriage, Benet Villa.
B ward Nil Masjid Railway Station.
  P. D’Mello Road, Kaklji Chowk junction.
  Mohd. Ali Road. Mandvi Post Office.
  Jinabhai Mulji Rathod Marg.
  Sandhurst Road low level.
C ward    
Nil Trimbak Parshuram Street, Jn. Durgadevi Road.
  Durgadevi Road, Jn. Ist & IInd Pathan Street.
  Bri Usman Marg, Nalbazar Market
  S.V.Road, Gol Deol.
  Yagnik chowk
  Kalbadevi Road ben Dadisheth Agiyasi lane & Dr. Veigas Street
D ward Janta Nagar, M.P. Mill compound, Tardeo Petit Hall, N. Sea Road.
M.P. Mill compound , Tardeo. Kashinath Compound, Nepeansea Road.
Jaiphalwadi Zopadpatti, Forget street. Oomar Park, Bhulabhai Desai Road.
Simla House Zopadpatti. Breach Candy, B.D. Road.
Vitthal wadi, Namdeo wadi, sherichi wadi. Band Stand Chowpatty.
  Nana Chowk
  Tardeo Circle
  Earth quake, Tardeo Road.
  Grant Road Station, Noshir Bharucha Marg.
  Apsara Cinema, Alibhai Premji Junction, Lamington Road
  R.R. Road Jn. Khetwadi Back Road.
  Kalewadi / Kandewadi, J.S.S. Road.
  Alankar Cinema, S.V.P. Road Jn. Of Pathe Bapurao Marg and Adjoining area of Khetwadi.
E ward Mahatma Phule Nagar Sankli Street jn. Sankli Street No. 3
Khalipha Chawl Anandrao Nair Marg, Opp. Maratha Mandir
Sankhli street Sheth Motisha Lane, Byculla Police Station
Bakri Adda Chamar Lane, Byculla Police Station
Nariyal Wadi Nesbit Road, Low Level, Burhani College
Bhandarwada Maulana Azad Road jn. Maulana Shaukat Ali Road
Transit Camp, Tank Pakhadi Sitafalwadi, Mazgaon, Dr. Mascarhans Road jn. Sant Sawata Marg
Hans Road, Transit Camp  
D.P. Wadi  
Anandrao Vakil Chawl  
Undriya Street Water Galli  
F/N ward Plot No.9,10 and vicinity Wadala Road No. 26-A, Gandhi Market
Santoshmata Nagar, Ramnagar and vicinity wadala Road No. 26, Road No.6, Mukhyadhyapak Bhavan
Nityanand Nagar, Wadala Vachharaj Lane
Sadashiv Wadi, Wadala R.A.Kidwai Marg, Gate No. 4
Ajmat Nagar, Wadala  
Sundar Kamla Nagar, Sion  
Shivaji Nagar, B.D. Rd., Extn.  
Sion Fort  
Aazad Nagar Wadala  
Punjabi Slum Colony  
Raoli Mat. Home  
Indira Nagar  
Chindiwala Colony  
F/S ward Nil Dadasaheb Phalake Road (Gautam Nagar)
  Dr. B. A. Road, Hindmata
  Dr. B. A. Road, St. Xavier Street
  Dr. B. A. Road, jn. D. L. Road, Sardar Hotel
  Zakeria Bunder Cross Road No. 1,2,3
  R. A. Kidwai Road jn. Road No. 26
  Sewree Cross Road, Gate No. 7
  J. B. Road, F/South office
  Mahadeo Palav Road, Near railway Bridge
  Godrej / Gas Company Lane
G/N Transit Camp No. 2 & 3, near Sion Station (near Dhobighat) Mahim Causeway
Muslim Nagar, jn. of 90’ and 60’ Road Ambedkar Road, Matunga Labour Camp
Gopinath Colony, off. Sant Rohidas Marg Meghwadi, T. H. Kataria Marg
  Chronic Spots :Dadar Station (West)
  Matunga Station (West)
  Mahim Station Railway Side
G/S ward Nariman Bhat Nagar B. D. D. Chawls, N. M. Joshi Marg
Janata Colony, Worli Currey Road, Low Level
Golphadevi, Worli Koliwada Fitwala Road
Madraswadi (Mahatma Phule Nagar) Balusheth Madurkar Marg
Markandeyshwar nagar G/South Ward Office, N. M. Joshi Marg
  Pandurang Budhkar Marg, Near Globe Mill Pumping Station
H/E ward Dawri Nagar, Vakola, Santacruz (E) Vakola-Kalina Section :
Chaitanya Nagar, Vakola, Santacruz (E) Anand Nagar, Vakola
Golibar, Ambewadi slum, Khar (E) Agripada, Vakola
Ghas Bazar slum, Naupada, Bandra (E) Datta Mandir Road, Vakola
Chamada wadi open plot 116, Bandra (E) Kalina- Kurla Road, Kalina
Indira Nagar slum, Govt. Colony, Opp. Kala Mandir, Bandra (E) Air India Road, Kalina
Valmiki Nagar slum, Bharat Nagar, Bandra (E) Sunder Nagar, Kalina
  C.S.T. Road , Kalina
  Hanuman Tekdi section :
  J. P. Road
  Prabhat Colony, Road No.2 Near B.S.E.S. Ltd. Office
  Khar Subway
  Kherwadi section :
  Gate No. 18, Naupada, Bandra (E)
  Jn. of service road and Anand Kanekar Marg, Bandra (E)
  Bapuji Stall Road, Bandra (E)
  Apex Nalla, Kherwadi Road, Bandra (E)
  Chamada wadi open pliot No. 116, Bandra (E)
  Shastri Nagar market, Bandra (E)
  Near Govt. Colony , Bldg. No.7, Bandra (E)
  Near Govt. Colony, Bldg. No. 10, Bandra (E)
  Near Walmiki Nagar, River Over Bridge, Bharat Nagar, Bandra (E)
  Navpada Dhakka, Bandra (E)
H/W ward J.J. Colony Bazar Road
3rd Road Khar Khar Railway Station Road
South Avenue Khar Subway
Main Avenue Ramkrishna Marg
North Avenue Milan Subway
17th Road Khar  
Nutan Nagar, Bandra-West  
Mira Baug, Santacruz-West  
K/E ward    
K/W ward Khadda Hutment M.A. Road, Near Andheri Station
Nehru Nagar Hutment Dhobighat, Near Irla
Keoni Gaothan Kripa Nagar
Amboli Village V. M. Road, Near Conservancy Chowky
Vaishali Nagar Bajaj Road, Bapu Vashi Road
Azad Nagar Juhu Road, Centaur Hotel
Indira Nagar Juhu Road, Palmgrove, Gandhi Status
Kripa Nagar Dhobighat Gulmohar Road, jn. Wirwlwss Road
Irla Gaothan Santacruz garage, S.V. Road
Gilbert Hill Link Road, jn. Andheri Versova Link Road
L ward Almeda Baug slum, behind Sheetal cinema, Kurla (W) S.G. Barve marg, Jn of L.B.S. marg, Kurla (W).
Taksha sheela nagar, Kurla (E) Sonapur lane, Kurla (W).
Slum along Patel wadi nalla, Kurla(W) Sunder baug lane, Kurla (W).
Bhartiya nagar, Achanak nagar, along railway track, Kurla(W) Kajupada pipe line junction with Kale marg, Kurla (W).
Following slums at Parigh khadi along the banks of the Mithi river :Lokmanya nagar Vidya vihar rd, Kirol road, near Premier Co. Kurla (W).
Uday nagar Pipe line road, Kurla (W).
Milind nagar Akash lane, Kurla(W)
Muran nagar Kurla station, Kurla (W).
Tanaji nagar Shivshrusthi, 60’ D.P. rd, Kurla (E).
Kranti nagar Chunabhatti along railway line, Kurla (E).
Jarimari Swadeshi mill, Kurla (E).
Kismat nagar  
M/E ward Matang Rushi Nagar Deonar Municipal Colony
Walmiki Nagar Bharat Nagar, Transit Camp, Near Mankhurd Railway Station (West)
Ekta Nagar  
M/W ward Postal Colony Amar Mahal Jn. Eastern Express High Way
P.L.Lokhande marg V. N. Purav Marg
Vatsalatai Naik nagar R.C. Marg
Sindhi colony 10th Road
Collector’s colony 15th Road
Munjal nagar N.G. Acharya Marg
  Shell Colony Road
N ward Narayan Nagar, L.B.S.marg, Ghatkopar (W) L.B.S. Road junction Chiragnagar, Ghatkopar (W)
Kirol village, Vidyavihar (W) Gangawadi signal (Gangawadi nallah) L.B.S. marg, Ghatkopar (W)
Laxmi nagar, Ghatkopar Andheri Link road, Ghatkopar (W) Damodar park, L.B.S. marg, Ghatkopar (W)
  Pooja hotel, M.G. road, Ghatkopar(E)
  90 feet junction & Hingwala lane (During high tide only)
  Seven pipe culvert, Pant nagar, Ghatkopar (E)
  Market road, Pant nagar (During high tide only) Ghatkopar (E)
  Rajawadi ‘D’ colony (Heavy rains), Vidya vihar (E)
  Premier road, Vidya vihar (W)
  R.N.Gandhi school, 7th road, Rajawadi, Vidyavihar(E)
  Garodia nagar, Ghatkopar(E)
  Chittaranjan nagar, Ghatkopar(E)
  7 th Rajawadi road, Ghatkopar(E)
P/N ward Valani – Malad West In Malad (West) :
Malawani – Malad West Underai Road Jn. of S.V.Road
Kachpada – Malad West S.V.Road (Near Shankar temple)
Kurar Village – Malad East S.V.Road (Near Natraj Market)
Pushapa Park – Malad East Mamlatdarwadi Main road Junction of S.V.Road
Bandongari – Malad East S.V.Road (Near N.L.High School
  Marve Road (Near Nutan School)
  Marve Road (Near Rahul Apartment)
  Sunder Gulli junction of Link road
  Link Road (Guddiya Pada)
  Adarsh Road junction of Ramchandra lane
  Ayojan Nagar
  Nahar Nagar (Near Culvert)
  Sainath Road (Near sub-way)
  Somwar Bazar (Near Maruti Temple)
  N.L.Road (Near Ganga Niwas)
  Valnal Hutment colony
  In Malad (East) :
  Khot kuwa wadi (Near P.S.C.)
  Rani Sati Road (Khatiya wadi chowk)
  Subhash lane Junction of Daftari road
  Junction of Dattamandir road to Khanwala lane
  Subway Malad Western Railway
  Kurar Village (Jain Mandir)
  Jitendra Road (Near Tabela)
  Rani Sati Road (Dahyabhai Patel Road jn.)
  Ramesh Nalla (Hanuman nagar nalla)
  Jn. of Kedarmal road
  Vaishetpada road No.2
  Govind nagar, Chincholi Phatak near Dhobi Ghat.
P/S ward Prem Nagar (Siddharth Rameshwar Nagar), Goregaon (W) Garden Hotel, Link Road, Goregaon (W)
Bhagat Singh Nagar 1 & 2, Goregaon (W) Haral Kutir, Near Chincholi Bunder Road, Goregaon (W)
Ettbhatti, Goregaon (E) Pawan Baug Nalla and S.V. Road, Goregaon (W)
Santosh Nagar, Goregaon (E) Sunder Nagar, S.V. Road, Goregaon (W)
  In Boundary of Aarey Road & Station Road, Goregaon (W)
  B.E.S.T. Depot, Goregaon (W)
  Motilal Nagar, Goregaon (W)
  Near B.E.S.T. Colony, Goregaon (W)
  Sharma Industrial Estate, Goregaon (W)
  Nirlon Industrial Estate & Walbhat Road, Goregaon (E)
  Walbhat River & Highway, Goregaon (E)
  I. B. Patel Road, Goregaon (E)
  Near Railway Station, Goregaon (E)
  Kotkar nalla, Gogate Wadi, Goregaon (E)
  Chincholi Goregaon- Mulund Link Road, Goregaon (E)
  Ram Mandir Road, Goregaon (W)
  Unnat Nagar Municipal School, Goregaon (W)
  Gaondevi Slum Link Road, Goregaon (W)
  Udyog Nagar, Service Road
  Chronic flooding spots :
  Sunder Nagar Nalla jn. of Pawan Baug Nalla, Goregaon (W)
  M.G. Road, Goregaon (W)
  Jawahar Nagar Road No. 2 & 3, Goregaon (W)
  S.V. Road & Jawahar Nagar Road No.2, Goregaon (W)
  Jawahar Nagar Road No. 1, Goregaon (W)
  Shrirangs Marg & Siddharth Nagar Road No.2, Goregaon (W)
  M.G. Road jn. of Link Road, Goregaon (W)
  Ram Mandir Road, Goregaon (E)
  I.B. Patel Road jn. of J. P. Nagar Road, Goregaon (E)
  Squarter Colony, Near Railway Crossing, Goregaon (E)
  Chincholi Railway Crossing, Goregaon (E)
  Nandadeep Nalla, Goregaon (E)
  Service Road Nalla, Goregaon (E)
R/N ward Babali Pada, Near subway, Dahisar (E) Behind Laxminarayan Temple Road and Behind Gagangiri Building, Eksar, Borivali (W)
Near Matru Mandir School, Shivaji Road, Dahisar (E) Roshan Nagar, Roshan Nagar Road, Off Chandawarkar Road, Borivali (W)
Gahartan Pada, Near Vaishali Nagar, Dahisar (E) Gorai - II, Sector No. 2, 3, 5, 6, R. D. P. – 1 Road, Borivali (W)
Rawal Pada, Dahisar (E) Mhatre Nala at Ravaji Premji Aprt. Mhatre Wadi, S.V. Road, Borivali (W)
Jai Santoshi Maa Nagar, Rawal Pada Road, Dahisar (E) Main Kasturba and 7th Carter Road, Borivali (E)
Maroti Nagar Back side, Shiv Vallabha Road, Dahisar (E)  
Shiv Vallabha Road, Near Western Express Highway, Dahisar (E)  
Kokani Pada, Maroti Nagar Road, Dahisar (E)  
Kaju Pada, Kaju Pada Road, Dahisar (E)  
Devi Pada, Near Western Express Highway, Borivali (E)  
Lalji Pada, Behind Magathane Depot, W. E. Highway, Borivali (E)  
Sukarwadi, M. G. Road, Borivali (E)  
Nutan Nagar, Harijan Wada, L. T. Road, Borivali (W)  
Babhai Gaonthan, L.T. Road, Borivali (W)  
Ambedkar Nagar, Link Road and Kasturpark Road Junction, Borivali (W)  
R/S ward Ram Nagar, Kandivli (West) Poisar Nalla (Poisar village to laljipada)
Sunder Nagar, Kandivli (West) Dahanukar wadi, Kandivli (West)
Sai Nagar, Kandivli (West) Babrekar Nagar, Kandivli (West)
Laljipada, Kandivli (West) Ganesh Nagar, Kandivli (West)
Santosh Nagar, Iraniwadi, Kandivli (West) Sai Nagar, Kandivli (West)
Ekta Nagar, Mahavir Nagar, Kandivli (West) Charkop Sector 1 & 2 , Kandivli (West)
Babrekar Nagar, Kandivli (West) Bunderpakhadi, Kandivli (West)
  Ram Nagar, Kandivli (East)
S ward Ekveera Nagar, Kanjur (E) Fitwel Industries, L.B.S. Marg, Vikhroli (W).
Jai Santoshi mata Nagar, near last Bus Stop of Bus No. 353, Vikhroli(E) Junction of Vikhroli-Jogeshwari Link Road and L.B.S.Marg, Gandhi Nagar, Junction.
Harlyali Village, Vikhroli(E) Opp. Kanjur Railway Station (W), Laxmi Udyog Bhavan
  Opp. Bombay Oi1 Mill, L.B.S. Marg, Bhandup (w)
  Maharashtra Nagar, Quarry Road, Bhandup (w)
  Along Kokan Nagar, near Culvert. Bhandup (W)
  Gamdevi Road and Khot Road junction, Bhandup (W)
  Bhattipada, National High School, Bhandup (W)
  Kastury Vidyalaya, Village Road, Bhandup (W)
  Usha Nagar, Village Road, Bhandup (W)
  Sub-way, Filterpada, Powai near Powai Garden
  Jolly Board Co., near Mansukh Dyeing Co., Kanjur (E)
T ward Ashok Nagar, Sarojini Naidu Road, Mulund (West) Subway Across Central Railway Tracks at Mulund.
Lande wadi, Opp. Dindayal Upadhyaya Margm Mulund (West) Sarojini Naidu Road, near Shanti Industrial Estate, Mulund (West)
Gavanpada Gaothan, Near Mukund Society, Mulund (East) Landewadi, Mulund (West)
Nanepada Gaothan, Opp. Nanepada Road, Mulund (East) Railway Station, Mulund (East & West Side)
  Panch Rasta Jn., Mulund (West)
  Devidayal Road, Mulund (West)
  P. K. Road, Mulund (West)
  Indira Steel yard, Mulund (West)