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Home >> Relief and Rehabilitation - Mumbai Plan > S Ward Plan

Mumbai Plan

R-N Ward Plan R-C Ward Plan

Mumbai S Ward Plan


1.1 Location of Ward

The ward office is located at Bhandup Its boundary extends from

North  : Mulund-Goregaon Link Road upto Catchment area of Vihar Lake
South : Kannamwar Nagar to Powai Village
East   : Mulund-Goregaon Link road upto Vikhroli Railway Level Crossing
West  : Boundaries of ‘L’ and ‘K’ Wards

1.2 Area and Divisions of Ward

The Ward covers an area of 64 square kilometres. The approximate population of the ward is 5,68,660 with an additional day-time floating population of 60,000. The Ward is under the jurisdiction of D.C.P Zone VI and IX and traffic divisions, G, G1, and J as per details given below :

G Division   : Area - from Huma cinema to Vikhroli
G1 Division : Area - From Mulund-Goregaon Link Road to Kanjur Railway Station (Huma Cinema Road).
J Division    : Area - East side of Railway track, Suman Nagar.

There are Central Railway Stations at Vikhroli, Kanjurmarg and Bhandup and BEST bus depots at L.B.S. Marg (Vikhroli Bus Depot).

An office of Civil Defence is located at Municipal School tank Road, Bhandup (W). The ward comes under Powai and Mulund telephone exchange

1.3 Historical, religious and tourist centres

There are 2 centres of historical/religious or tourist places. Their details are given below.

Name of centre or event with date
Type (historical, religious, tourist, sports, political centre)
Number of people visiting daily or for the specific event
Powai Garden Tourist Powai 100 to 150
Vihar Lake Tourist Vihar-Powai 100 to 150

1.4 Power stations/Electrical installations (receiving station)

There is a receiving station of BSES at East side of Eastern Express Highway and at Tank Road, Bhandup (W).

1.5 Water Supply and Sanitation

The ward receives water supply as per the details given below :

Supply zone
Powai Hiranandani Gardens, Aarey Road, Paspoli Village, I.I.T. Complex, Powei area 2 noon to 4 pm.
Bhandup (w) Bhandup (w) Area i.e. properties along L.B.S. Marg from Mulund-Goregaon Link Road Jn. To Kanjur (w) Pratap Nagar, Maharashtra Nagar, Konkan Nagar, Utikarsha Nagar, Jangal Mangal Road, Quarry Road, Tembepada area, Bhandup Sonapur, Village Road upto level crossing etc. 5.00 am to 10.00 am
Vikhroli (west) Vikhrili(w) area, Surya Nagar, Santoshimata Nagar, Goderej Staff Quarters etc. 11.30 am to 11.00 pm
Vikhroli (East) Entire Bhandup (E), Kanur (E), Vikhroli (E) indcluding Kannamwar Nagar and Tagore Nagar 2.30 am to 2.30 pm
Ramabai Ambedkar Nagar (pump supply. Ramabai Ambedkar Nagar near B.H.R.I. 5.00 pm. To 8.00
Hanuman Nagar (pump supply) Pansare Compound, Hanuman Tekdi, Ashok Tekdi, Hanuman Nagar 4.30 am to 9.15 am
12” Tapping from 72” Tansa west Trunk Main (12” Gamdevi Main) a. Sarvodya Nagarb.
b. Shivaji Nagar, T.P. Roadc.
c. Gamdevi Road, Tulshetpadad. d. Portion between Gamdevi     Temple to Tembepada
4.30 pm to 9.30 pm
12.30 pm to 4.30 pm
9.00 am to 1.00 pm
1.00 pm to 4.30 pm.

The ward has open wells at 259 locations.

1.6 Proposed Developments

Under the BMC development plan the proposed developments are

i.   Development of Market at Kannamwar Nagar, Vikhroli (E).
ii.  Widening of Adishankaracharya Marg, Powai
iii. Swimming pool at Kannamwar Nagar, Vikhroli (E)
iv. Development of 90’ D.P. Road at Tagore Nagar, Vikhroli (E)

In addition, infrastructure projects (flyovers, ROB, road widening, sewer and water supply) being taken up/to be taken up in the ward include ***

ROB                     - Vikhroli Station Road (East & West)
Road Widening - At Eastern Express Highway
                               i. Mulund - Goregaon Link Road
                               ii. Vikhroli-Jogeshwari Link Road
                               iii. Vikhroli Station Road-East & West.
                               At L.B.S. Marg
                               At Adishankaracharya Marg.

Sewer & Water Supply- Sewers in Datar Colony, Damle Colony taken up in hand.

The major private development projects (industrial/housing complex, recreational complex) in the ward are

1. May & Baker Co. at Kanjuur Marg (W)          - Housing Complex
2. At Huma Cinema, L.B.S.Marg                       - Industrial Estate
3. Nehru Nagar, Kanjur (E)-Pvt. Society          - Housing Complex
4. At Powai MHADA Hsg. Complex                  - Housing Complex
5. At Powai Hiranandani Complex                   - Housing Complex

The following slums are being covered as a part of SRD programme

1. S.R.D. on plot bearing C.T.S. No. 865, 865/1 to 7 at village Kanjur Meenakshi Shetty Chawl, Kanjur (W), Mumbai. S/ward
2. S.R.D. on plot bearing CTS.No. 1771/1 to 17. Village Kanjur Tel. Kurla, Off. S.P.S. Road, Drakchi Baug, Bhandup(w) Jamna Prasad Chawl.
3. S.R.D. on CST No. 627 (pt.) village Kanjur, Bhandup (w)
4. S.R.D. on C.S.T. No. 467, 467/1 to 34 on Bhattipada Road, Bhandup (wOP known as Khimji Nagar, slum colony.


2.1 Vulnerable settlements

There are 138 vulnerable settlements in the ward*. Their details is given in the table below.

* Vulnerable settlements are those along
· Hilltops, slopes, nallahs, low-lying areas (with tendency to flood during high tides), coastal locations, under high tension wires, along highways, along railway lines, within industrial zones, pavements, along water mains, along open drainage

Name of Settlement
Location of Settlement
Approximate population of the settlement
Type of settlement (hill slopes/below high tension lines/low lying area etc)
Phule Nagar, Powai   70,868 Hilly slope
Garib Nagar, Powai   70,868 -“-
Morarji Nagar, Powai   70,868 -“-
Gokhale Nagar, Powai   70,868 -“-
Ramabai Nagar, Powai   70,868 -“-
Chaitanya Nagar, Powai   70,868 -“-
Pawar Wadi, Powai   70,868 -“-
Filterpada, Powai   70,868 -“-
Pathan Wadi, Powai   70,868 -“-
Gautam Nagar, Powai   70,868 -“-
Bhim Nagar, Powai   70,868 -“-
Paspoli Nagar, Powai   70,868 -“-
Jaishankar Nagar, Powai   70,868 -“-
Vihar Lake, Powai   46,353 -“-
Surya Nagar, Vikhroli (W)     -“-
Kranti Nagar, Vikhroli (w)     -“-
Chandan Nagar, Vikhroli-w     -“-
Uday Nagar, Vikhroli (w)     -“-
Shriram Nagar, Vikhroli (w)     -“-
Ambe wadi, Vikhroli (w)     -“-
Jaibhim Nagar, Vikhroli (w)     -“-
Maharashtra Nagar, Vikhroli (w)     low lying area
Phugawala Compound, Bhandup (w)     -“-
Sanjay Gandhi Nagar, Vikhroli (E)   32,544 -“-
Walmiki Nagar, Vikhroli (E)     -“-
Ashtavinayak chawl, Vikhroli (E)     -“-
Santoshimata Nagar, Vikhroli (E)     -“-
Navjeevan Chawl, Vikhroli (E)     -“-
Delux Chawl, Vikhroli (E)     -“-
Vikhroli (w) near Cipla Gate     -“-
Laxmi Udyog Nagar, Vikhroli (E)     -“-
Dr. Ambedkar Nagar, Vikhroli-E     High tension wire
Bhim Nagar, Kannamwar Nagar, Vikhroli (E)   56,333 -“-
Kannamwar Nagar, Vikhroli (E)     -“-
Bharat Nagar, Vikhroli (E)     -“-
Tagore Nagar, Vikhroli (E)     -“-
Maharashtra Bakary     -“-
Gulabrao Chawl, Vikhroli (E)     -“-
Sams wadi     -“-
Shivaji Statue     -“-
Fish Market     -“-
Navratra cojtre near behind chawl     -“-
Transit Camp. Tagore Nagar No.2, Vikhroli (E)   23,500 -
Rajiv Gandhi Nagar, Vikhroli (E)     -
Walmiki Nagar, Tagore Nagar, Vikhroli (E)     -
Behind Vikhroli Vidyalaya     -
Samaj Mandir Hall     -
Santoshi Mata Mandir     low lying area
Nehru Nagar, Kanjur (E)   88,500 -“-
Mirashi Nagar, Kanjur (E)     -“-
Sambhaji Nagar, Kanjur (E)     -“-
Shanstri Nagar, Kanjur (E)     -“-
Nutan nagar, Kanjur (E)     -“-
Varchi Pakhadi, Kanjur (E)     -“-
Adarsha Nagar, Kanjur (E)     -“-
Ekvira Nagar, Kanjur (E)     -“-
Chhatrapati Nagar, Kanjur (E)     -“-
Ganesh Wadi. Kanjur (E)     -“-
shivaji Nagar, Kanjur (E)     -“-
Ram Nagar, Kanjur (E)     -“-
Shivkrupa Nagar, Kanjur (E)     -“-
Rukhmini Nagar, Kanjur (E)     -“-
Sai Nagar, Kanjur (E)     -“-
Premsambhandha Nagar, Bhandup (E)     -“-
Prem Nagar, Bhandup (E)     -“-
Mishra Nagar, Bhandup (E)     -“-
Kranti Nagar, Bhandup (E)     -“-
Bhandup Gaon,Bhandup (E)     -“-
Shivai School Road, Bhandup (E)     -
Motibai Wadi, Bhandup (w)   29,500 low lying area
Patil wadi, Bhandup (w)     -“-
Ashok Nagar, Bhandup (w)     -
Damle Colony, Bhandup (E)     -
Gomes wadi, Bhandup (e)     -
Indira Nagar, Bhandup (E)     low lying area
Tulsi Nagar, Bhandup (E)     -“-
Shaha Colony, Bhandup     -
Kanjur Pathak, behind ‘M’pal chowky     low lying area
Bhandup station Road, Papermintwala Chawl, Bhandup (w)     -“-
Hanuman Tekdi, Kamble compd. Bhandup   78,745 Hilly slopes
Pratap Nagar, Bhandup (w)     -“-
Maharashtra Nagar, Bhandup (w)     -
Jokim Compound, Bhandup (w)     -
Ramabai Nagar, Bhandup-W     Hilly slops
Jamil Nagar (Pathan Tabela) Bhandup (W)     -
Reservoir, Samata Nagar, Bhandup (W)     Hilly slops
Qureshi Nagar, Bhandup (w)     -
Quarry Road, Bhandup (w)     -
Hanuman Nagar,Bhandup-w     Hilly slops
Pathan Tabela, Bhandup     -
Kokan Nagar, Bhandup (w)   90,040 -
Utkarsha Nagar, Bhandup-w     -
Sai Hill, Bhandup     Hilly slops
Pratap Nagar, Bhandup-w     -
Nardas Nagar, Bhandup-w     Hilly slops
Pandav Kund,Bhandup-w     -“-
Shivaji Nagar, Bhandup-w     -“-
Harijan Colony, Bhandup-w   96,792 Low lying area
Tank Road, Bhandup-w     -“-
Mini land, Bhandup-w     -“-
National School Road, Bhandup-w     -“-
Padwal Compound, Bhandup-w     -“-
Darakshi Baug, Bhandup-w     -“-
Bhattipada Road, Bhandup-w     -“-
Keshwaji Nagar,Bhandup-w     -“-
Ambewadi, Lake Road, Bhandup-w     -
J.M.Road, Bhandup-w     -
Janata Market, Bhandup-w     -
Maratha Wadi, Bhandup-w     -
Kaju Tekdi, Bhandup-w     Hilly slopes
Ganesh Nagar, Bhandup-w     -
Datta Mandir, Road, L. B .S Marg.     Low laying area
Kini Wadi, Bhandup-w     -“-
Usha Nagar, CEAT Tyre, Bhandup (w)     -“-
Tembepada, Pragati Vidyalaya, Bhandup   49,166 Hilly slopes
Anthoni Church, Kedare Bhuwan.     Hilly slopes
Pipe Line, Bhandup - w     Hilly slopes
Tanaji Wadi, Bhandup-w     -“-
Patkar Compound, Bhandup -w     -“-
Ambyachi Bharani, Bhandup -w     -“-
Pragati Vidyalaya, Bhandup-w     -“-
Sainath Mandir Chawl, Bhandup -w     -
Tembepada M’pal School Bhandup-w     -
Bhandup Vihar Road, Bhandup - w     Hilly slopes
Upper side of pipe line, Bhandup -w     -“-
Navjeevan High School, Bhandup -w   91,000 -
Ram Kund, Bhandup - w     -
Sarvodaya Nagar, Bhandup-w     Hilly slopes
Gamdevi Tekdi, Bhandup-w     -“-
Gamdevi Road, Bhandup-w     Low laying
Milind Nagar, Bhandup-w     -“-
Lake Road, Bhandup-w     -
Bhudhaji Nagar, Bhandup-w     -
Pooja Indl., Prem Nagar     Low laying
1st step, 2nd step, Gamdevi Road, Bhandup-w     Hilly slopes
Tulshetpada, Bhandup-w     Low laying
Ideal School, Prakash Nagar, Bhandup-w     -“-
Milind Nagar, Ramrahim Udya nagar, Bhandup-w     -“-
Choudhari Estate, Darga Road, Azad Nagar, Bhandup - w     -“-

2.2 Floods

There are 180 km. open storm water drains in the ward with 134 km. open storm water drains having no encroachments and 46 Km. open storm water drains having encroachments around.
The following slums get affected due to flooding

· Ekveera Nagar, Kanjur (E)
· Jai Santoshimata Nagar near last Bust stop of Bus No. 353, Vikhroli (E)
· Hariyali Village, Vikhroli (E)

The following places are low-lying areas prone to flooding in monsoon :

1. Fitwel Industries, L.B.S.Marg, Vikhroli (W)
2. Junction of Vikhroli-Jogeshwari Link Road and L.B.S.Marg, Gandhi Nagar, Junction
3. Opp. Kanjur Railway Station (W), Laxmi Udyog Bhavan
4. Opp. Bombay oil Mill, L.B.S. Marg, Bhandup (W)
5. Maharashtra Nagar, Quarry Road, Bhandup (W)
6. Along Konkan Nagar near Culvert, Bhandup (W)
7. Gamdevi Road and Khot Roat Junction, Bhandup (W)
8. Bhattipada, National High School, Bhandup (W)
9. Kastury Vidyalaya, Village Road, Bhandup (W)
10. Usha Nagar, Village Road, Bhandup (W)
11. Sub-way, Filterpada, Powai near Powai Garden
12. Jolly Board Co. near Mansukh Dyeing Co. Kanjur (E).

Rail tracks between Bhandup Station and Kanjur Marg station get submerged during heavy rains at the following places :

1. India Yard, below ROB
2. Usha Nagar Nalla
3. Bhandup Station area
4. Near Santoshimata Nalla Jn. Tracks

The following sites are chronic drainage choking sites :

1. Quarry Road near Pratap Nagar Road junction
2. Qureshi Nagar Road
3. Konkan Nagar
4. Tembepada Road near Laxmi Hotel
5. Sarvodaya Nagar Road near junction of Jangal Mangal Road.
6. Gamdevi and Khot Road junction
7. Asian Paints Culvert
8. Sonapur Lane
9. Tilak Nagar Cross Road junction
10. Kanjur village, Nagrik Stores
11. Gol Road and Village Road junction
12. Surya Nagar Road and L.B.S.Marg junction
13. Opp. Singh Punjab Bank, L,B.S. Marg
14. Fitwell House, L.B.S. Marg
15. Vikhroli Station Road (West) near Satkar Hotel
16. Phirojshah Godrej Marg, Vikhroli (E)

2.3 Fires

In the ward, the following places can be considered as difficult for fire-fighting :

1. Dargah Road, Bhandup (W) - Hazardous
2. Ashok Nagar, Bhandup (E) - High Tension
3. Shastri Nagar, Bhandup (W) - High Tension
4. Gamdevi Road, Bhandup (W) - High Tension
5. Khindipada, Bhandup (W) - High Tension
6. Ambedkar Nagar, Tagor Nagar, Vikhroli - High Tension
7. Bharat Nagar, Vikhroli (E) - High Tension
8. Khartan Vasahta, Bhandup (E) - High Tension
9. Jaideep Nagar, Bhandup (W) - Congested slums
10. Tambepada slum - High Tension
11. Khindipada slum - High Tension
12. Gamdevi Road slum - High Tension
13. Surya Nagar slum - High Tension


2.4 Earthquakes and house crashes

The following buildings have been identified as dilapidated and dangerous for occupation.

i. Sohanlal Chawl, Khot Road, Bhandup (W)
ii. Hardev Niwas, Kbindipada, Bhandup (W)
iii. Janta Suraksha Niwas, Khindipada, Bhandup (W)
iv. Khairnar Chawl, Gamdevi Tekdi, Bhandup (W)
v. Pappu Nair Chawl, Gamdevi Tekdi, Bhandup (W)
vi. Pawar Chawl, Gamdevi Tekdi, Bhandup (W)
vii. Vasant Villa, Village Road, Bhandup (W)

2.5 Road Accidents

The following road section have been identified as accident prone spots

Road section
Reason for it being accident prone
Precautionary measures already taken
Adishankaracharya Marg, Gandhi Nagar junction Turning Traffic signal & Traffic constable provided.
Eastern Express Highway High speed area Traffic signal provided
I.I.T. Main Gate, Powai, Adishankaracharya Marg School Building Zebra Crossing & Signal provided.

The passengers alighting and departing from this ward during peak hours of morning and evening through BEST is 75,000.

The following roads are

· one-way
1. Bhattipada Road, Bhandup (W) ; (2) Khot Road, Bhandup (W)

· road subway

NITIE Subway, Khindipada Sub-way

· heavy peak time traffic roads

1. L.B.S.Marg
2. Adishankaracharya Marg
3. Vikhroli-Jogeshwari Link Road
4. Eastern Express Highway

· heavy pedestrian congestion roads:

1. Bhandup Station Road (W)
2. Kanjur Station Road (W)
3. Vikhroli Station Road ( E & W)

2.6 Industrial and Chemical Accidents

There are 19 (number) industrial estates in the ward. The following locations have storage of hazardous goods

Hazardous Chemicals stored
Physical range of consequences (leakage or fire/explosion)
M/s V.M.Shah & Sons, Village Road, Bhandup (W) Keeping D. Spirit Fire
M/s Chhabra Chemicals, Behind Kala Udyog Estate, L.B.S.Marg, Bhandup-W Keeping Acids Corrosive Explosion
M/s Bhagwan Chemicals, Behind Kala Udyog Estate, L.B.S.Marg, Bhandup(W) -do- -do-
M/s V.K.Velue & Co. Keeping Psints Fire
M/s. Mitual Traders Keeping various type of chemicals Fire

The following industries are involved in the manufacture/processing of hazardous goods
Name of industry
Hazardous Chemicals manufactured or processed
Physical range of consequences (leakage or fire/explosion)
M./s Merind Ltd Mulund-Goregaon Link Rd. Bhandup W. Medicin 500 M
M/s Asian Paints Near ‘Vidyut’ MSEB office, L.B.S Marg, Bhandup (w) Paints and Varnishes 200 M
M/s CEAT Tyres Near vishal Indl. Estate, Bhandup Village Road, Bhandup (W) Tyres & Tubes 500 M
M/s Jolly Board Near Kanjur Marg Rly. Stn. Kanjur village Hard Boards 150 M
M/s Standard Batteries (Exide) Near Kanjur Marg Rly. Stn. Kanjur village Dry Batteries 500 M
M/s R.R.Paints Tank Road, L.B.S. Marg, Bhandup (W) Paints 200 M
Bombay oil (Recently closed) Opp. Mangatram Petrol pump. L.B.S. Marg, Bandup (w) Oil -
Jayant Oil Mill Datta Mandir Road, Bhandup (w) Oil 200 M
Tikitar Village Road, Bhandup (w) Coal Tar 800 M
Jai Hind Oil Mill Opp. M pal ‘S’ ward office bldg., L.B.S. Marg,Bhandup-w. Oil 800 M

Specific details on the structure of these units is given in Annexure III.

2.7 Cyclones

The following places in the ward are prone to cyclone impact

i. Hanuman Nagar, Bhandup (w)
ii. Ramabai Nagar, Bhandup (w)
iii. Kanjur Village, Kanjur (E)
iv. Bhandup Village, Bhandup (E)
v. Kannamwar Nagar & Tagore Nagar, Vikhroli (E)


When the disaster situation is localised at ward level and can be managed locally, the ‘S’ ward plan will come into operation. However, a disaster situation may cover the entire city which would call for co-ordination of activities not only at the city level but also at the ward level.

The response structure given in the ward plan essentially limits itself to micro-level intervention. When more than one ward are affected, BMC control room which is the co-ordinating authority, would expect the ward officers to co-ordinate the activities at the ward level with the line agencies such as Fire Brigade, Police etc. The responsibilities for all the ward level functionaries have been identified.

3.1 Responsibilities of ‘S’ Ward Officer

On the receipt of warning or occurrence of the disaster, the ‘S’ Ward Officer will be required to be in preparedness by undertaking the following :

Establish a Ward Control Room with the following :

· Direct telephone contact with BMC Control Room
· A supervisor of the rank of S.E./J.E to be in-charge of control room.
· Labourers from conservancy staff to be kept in readiness for undertaking any emergency work
· Required equipments such as :

digging tools
choke clearing equipments
tree-cutting saws
portable search lights
gas cutters
beam cutters

The ward officer will act as Site Officer responsible for co-ordination of field activities of various line departments. The ward officer will also be responsible for providing support to line agencies so as to enable them to operate efficiently. As the Site Officer, he would be in constant touch with BMC Control Room and the field officers from

Police (Law and Order)                : DCP, Zone VI and IX
Police (Traffic)                                : Divisional Police Inspector, G, G1 and J division
Fire Brigade                                   : Station Officer
Railways                                        : Station Masters of Vikhroli, Kanjurmarg, Bhandup
BEST (Transport)                         : Assistant Traffic Superintendent of L.B.S. Marg Bus station
Hospital                                         : Medical Officer casualty ward, Mahatma Jyotibha Phule Hospital
MTNL                                              : Area Manager, Powai Exchange
BSES                                              : Station Engineer, Bhandup station
Revenue, GOM                             : Officer designated by Collector, Mumbai Suburban District

The ward officer should ensure that all BMC officers on disaster duty use the official shoulder bands with BMC emblem for easy identification.

The ward officer will provide all information as given in the ward plan to the field officers of the line departments.

The ward officer will be directly responsible for the execution of the following tasks through BMC staff :

· rescue operations during house collapses in co-ordination with fire brigade
· ensure transport of injured to hospitals on priority
· transport of dead to the hospitals/corpse disposal
· anti-flooding operations
· clearing of debris
· salvage operations
· clearing of uprooted trees
· repairs to damaged roads, water supply and drainage

The ward officer will provide and co-ordinate arrangements for

· transportation/shifting of stranded or affected persons through BMC vehicles, private vehicles and MSRTC buses
· temporary shelters with emergency food and water.
· issue of passes and identification stickers for vehicles on relief duty
· issue of passes and identity cards to relief personnel including the persons from NGOs
· setting-up of Information Centre at the site

[Requisitioning of private transport vehicles, temporary shelters can be done through the Collectorate]

The ward officer will ensure through the Medical Officer (Health)

· Preventive medicine and anti-epidemic actions
· Providing special information required regarding precautions for epidemics
· Supervision of food, water supplies, sanitation and disposal of waste

Damage assessment will be carried out as per the pro forma

The ward officer will enlist the support of NGOs and private sector for response operations. The NGOs active in the ward along with their expected role is given in the Annexure.

The ward officer will report to BMC Control Room on the field activities including deployment and reinforcements of staff and resources and communicate additional requirements.

3.2 Responsibilities of DCP, Zone VI and IX

The DCP’s office will be responsible for the following field activities in co-ordination with the ward officer :

· Shifting of the injured to the hospitals on a priority and providing bandobast for crowd control at the hospital
· Cordoning of area to restrict movement of on-lookers, vehicular and pedestrian traffic.
· Guarding of property/valuables in affected area
· Providing easy access to rescue and relief personnel/vehicles
· Ensuring proper identification , inquest procedure and Corpse disposal
· Panchanamas will be prepared as per police procedure
· Crowd control especially outside Railway stations, bus stations and schools
· Police bandobast near railway stations, bus stations and schools
· Extensive mobile patrolling
· Arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
· Law and order and control of anti-social elements
· Use of public address system to provide information to the public. Sign boards may be used to provide information and declare areas out of bounds.
· Enlist support of Mohalla Committees for maintaining peace and for rumour control
· Information centre to organise sharing of information with mass media and community
· Communicate to police control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.3 Responsibilities of Divisional Police Inspectors (Traffic), G, G1 and J Division

The Divisional Police Inspector (Traffic) in co-ordination with the Ward Officer will be responsible for the following field activities :

· Control and monitor traffic
· Extensive patrolling especially covering railway stations, bus stations and schools
· Diversion of traffic on alternate routes as and when necessary.
· Provide information about traffic flow along various corridors, especially heavy traffic or congested roads
· Co-ordination with BEST to ensure additional buses are deployed along desired routes
· Mobilising towing cranes and towing of stranded/breakdown or those vehicles obstructing movements
· Use of P.A system to provide information and direction to the public
· Setting up of sign-boards and display boards at strategic locations to give information regarding traffic movement
· Enlist support of RSP, NCC, NSS, NGOs and voluntary organisations for traffic management
· Provide and co-ordinate arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
· Communicate to traffic control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.4 Responsibilities of Fire Brigade Station Officer

The Fire Brigade Station Officers in co-ordination with the Ward Officer will be responsible for the following field activities :

· Fire fighting operations in the affected area
· Rescue operations
· Transport of injured to the hospitals on a priority
· Evacuation of persons from the affected area
· Ensure safety from electrical installations or power supply at disaster site
· Clearing of roads or pathways due to uprooted trees
· Salvage operations
· Co-ordinate with BMC for rescue operations in house collapses
· Communicate to fire brigade control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.5 Responsibilities of Officer from Revenue Department

The officer from Revenue Department in co-ordination with the Ward Officer will be responsible for the following field activities :

· Assessing the requirements for transit camps on the occurrence of disaster
· Assisting the ward officer in requisitioning vehicles and temporary shelters
· Setting up of transit camps and pandals for temporary accommodation.
· Arranging for food distribution
· Arrangements for dry rations and family kits for cooking
· Arrangements for clothing
· Providing gratuitous relief
· Enlist support of NGOs and private sector for resources and manpower for transit camps
· Communicate to district control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.6 Responsibilities of Medical Officer (Casualty), Mahatma Jyotibha Phule Hospital

The Medical Officer (Casualty) in co-ordination with the Ward Officer will be responsible for the following field activities :

· Providing emergency treatment for the seriously injured at the hospital
· Organising on-site treatment of injured with tagging and triage and transfer of injured
· Emergency supplies of medicines and first-aid
· Post-mortem and corpse disposal
· Demarcate an area in the hospital for receiving patients, tagging and triage
· If necessary, setting up poison centre within the hospital or at disaster site
· Co-ordinate with blood banks for emergency supply of blood
· Setting up an information centre at the hospital
· Communicate to BMC control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.7 Responsibilities of Railway Station Master, Vikhroli, Kanjurmarg and Bhandup Railway Stations

The Railway Station Master in co-ordination with the Ward Officer will ensure that the following field activities are undertaken :

· Crowd control through Railway Police
· Continuous updated information through public address system on

the running of trains
measures being undertaken

· Information on location of temporary shelters organised by BMC for railway passengers
· Providing facilities at railway station to ward office for provision of emergency food and water to passengers
· Monitoring level of water on the railway tracks
· Co-ordinating with engineering branch staff posted at the flood prone locations at railway tracks
· Co-ordination with ward officer regarding passenger data and alternate transport

In case of railway accidents :

· Rescue and evacuation
· Shifting of injured to hospitals
· Co-ordination with railway hospitals, BMC hospitals and government hospitals
· Provide information on alternate travel arrangements for outstation passengers

Communicate to Railway control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.8 Responsibilities of BEST Assistant Traffic Superintendent, L.B.S. Marg Bus station

The BEST Assistant Traffic Superintendent in co-ordination with the Ward Officer will be responsible for the following field activities :

· Keep standby buses in readiness for deployment
· Co-ordination with Railway Station Master and Divisional Police Inspector (Traffic) for information regarding traffic movement and passenger data
· Co-ordinate with MSRTC for transport arrangements of stranded passengers
· Deployment of additional buses along certain routes to clear passenger traffic
· Diversion of routes if and when necessary
· Providing information to the public at bus depots regarding the cancellation, re-routing, delays of buses, temporary shelter locations of BMC and the measures being undertaken.
· Communicate to BEST control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.9 Responsibilities of BSES Station Engineer, Bhandup Station

The BSES station engineer in co-ordination with the Ward Officer will be responsible for the following field activities :

· Cutting off power supply if necessary
· Restoration of power supply
· Alternative arrangements for power supply for lighting
· Illumination of affected area as well as the periphery
· Keeping emergency gangs in readiness for repair work
· Repairs to damaged power infrastructure
· Attending to calls of power breakdowns or short-circuits
· Co-ordinating with fire brigade in case of fires or short-circuiting
· Communicate with respective control rooms the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.


3.10 Responsibilities of MTNL Area Manager, Powai Exchange

The MTNL Area Manager in co-ordination with the Ward Officer will be responsible for the following field activities :

· Restoration of telephone lines
· Keeping emergency gangs in readiness for repair work
· Repairs to telecommunication infrastructure
· Communicate with Head Office the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.


The non-governmental organisations and voluntary agencies play an important role in disaster management and provide a strong band of committed volunteers with experience in managing the disasters. Their strength lies in the choice of their manpower, the informality in operations and flexibility in procedures. These organisations enjoy a fair degree of autonomy and hence can respond to changing needs immediately.

However, in order to maintain uniformity in operations and effective co-ordination, it is desirable that they follow the standards of services (as given in the Guidelines), information exchange and reporting so as to enable the Ward Officer to have a total picture of resource availability, disbursements and requirements. NGOs therefore will be assigned specific tasks by the Ward Officer to undertake relief work within the overall institutional framework. As and where possible, NGOs may also be able to improve the quality of delivery of services.

Specific activities in which NGOs/Private Sector can be involved during disaster management operations are :

· Search and rescue operations
· Information dissemination
· First aid
· Disposal of dead
· Damage assessment
· Management of information centres at temporary shelters
· Mobilisation and distribution of relief supplies including finances
· Manpower for community mobilisation, crowd control, rumour control, traffic management
· Specialised services (psychiatric and mental health assistance)
· Management of transit camps

The following agencies will be associated with relief and rehabilitation activities. Most of these agencies have the capacity to mobilise required resources and have assisted the administration in the past in managing relief and rehabilitation activities. These agencies include :


Depending on the intensity of the disaster and the quantum of resources required, the following city level agencies will also be approached for assistance through the BMC Control Room.

· Agriculture Produce Market Committee
· Bharat Sevashram
· Indian Red Cross
· Mahalaxmi Trust
· Nirmala Niketan School of Social Work
· Ramkrishna Mission
· Salvation Army
· Somaiya Trust
· Swami Narayan Trust
· Tata Institute of Social Sciences
· Tata Relief Committee

As a part of general preparedness at community level, the NGOs in the ward will make the communities conscious about the type of hazard that the community faces. Thus local disaster management action plans for hot-spot areas in the context of specific vulnerability would be developed. In addition, Mohalla Committees have been operating at the community level, especially in times of emergencies like house collapses, fires, floods. Such committees have been identified at the ward level and exist at the following places:

1. Darga Road, Bhandup (w)
2. Ishwar Nagar, Bhandup (w)
3. Dina Patil Estate, Bhandup (w)
4. Mini Land, Bhandup (w)
5. Kindipada, Bhandup (w)
6. Rajaram Wadi, Bhandup (w)
7. Ganesh Nagar, Bhandup (w)
8. Pathan colony, Bhandup (w)
9. Kanjur Marg (E)
10. Surya Nagar, Vikhroli (w)
11. Udayshree Society, Bhandup (E)
12. Mishra Nagar Slum,. Bhandup (E)
13. Ekveera Nagar, Kanjur Marg (E)
14. Godrej colony, Vikhroli (E)
15. Tagore Nagar, Vikhroli (E)
16. Kannamwar Nagar, Vikhroli (E)
17. Sarvodaya Nagar, Bhandup (W)

For areas with high concentration of industries particularly engaged in production, storage and transport of hazardous materials, Mutual Aid and Resource Groups will be set-up.

4.1 Mutual Aid and Resource Groups (MARGs)

The objective for setting up MARG is to

· Make the industrial zone self-sufficient
· Encourage pooling of resources to tackle industrial accidents
· Manage both on-site and off-site industrial accidents
· Provide for a degree of expertise in managing disasters
· Reduce the response time for managing disasters
· To integrate the on-site plan of industries with an off-site plan.
· Assist the Corporation in managing disasters

4.2 Areas of Community Participation

Efforts to enlist community participation is being ensured by

· identifying situational, opinion and position leaders in the community and voicing administration’s confidence in their capabilities to undertake the tasks.
· Consultations and dialogues expressly indicating the need for assistance would encourage the community and its leaders to come forward.
· Regular feedback meetings and an open book approach to demonstrate transparency.
· Involving community in decision making at local levels

The major areas of community participation are being identified in Greater Mumbai Disaster Management Plan and include the following:

4.2.1 During Evacuation

For appropriate security and law and order evacuation would be undertaken with assistance from community leaders and community based organisations (CBOs). The entire family would evacuate together as a unit. However, to avoid stampede and confusion and in cases of inadequate transport or limited time, emergency evacuation would be undertaken in the following order :
· seriously injured and sick
· children, women and handicapped
· Old
· Able-bodied

In case of evacuation, people would be advised to follow these steps:

· Secure their homes/establishments. Close and lock doors and windows.
· Turn off the main water valve and electricity
· Leave early enough to avoid being trapped.
· Follow recommended evacuation routes. Not to take shortcuts. They may be dangerous.
· Not to move into flooded areas because the authorities may have removed the manholes for efficient drainage and the indicators may get shifted due to water currents.
· Stay away from downed power lines.

4.2.2 During the Disaster

Community leaders could be given the responsibility for ensuring the following community behaviour :

· People stay calm and panic behaviour is not encouraged. Regulate helter-skelter running or crowding of people.
· Encourage people to stay at a secured place and protect themselves from injuries.
· People do not enter damaged buildings or structures
· People do not touch electric poles, utility wires/cables
· People do not use telephones except in life-threatening situations
· Preparedness of community for recurrence of the disaster, increase in severity, or consequential emergencies
· Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate danger of death or further injury.
· Undertake first-aid activities
· Visually inspect utility lines and appliances for damage.
· If water pipes are damaged, shut off the water supply at the main valve.
· People stay away from damaged areas, unless their assistance has been specifically requested by police, fire or relief organizations.
· Mobilise people to put out small fires and people inside are made to evacuate.
· Help police, if requested, to maintain law and order and watch the evacuated property during the disaster

4.2.3 During Relief and Rehabilitation

Immediately after the disaster, the members of the community may look depressed and helpless, but very soon gets euphoric when they find that after all everything is not lost. Participation of community at this stage helps in early recovery and promotes mental health. It is necessary to see that member of the community are continuously engaged in some sort of helping activity to draw them out of their depression.

Relief authorities at the site would therefore:

· Encourage self-help in every activity of their day-to-day living.
· Encourage assistance for identification of dead, disposal of dead bodies, and disposal of damaged food stocks
· Encourage contribution of labour (loading, unloading, distribution, temporary constructions, food distribution etc)
· Enlist assistance for updating records of damages and losses.
· Enlist assistance in maintenance of law and order
· Enlist assistance in maintaining sanitation standards and disposal of waste
· Promote cultural and recreational activities in order to protect the mental health

4.3 Response Structure on receipt of warning
4.4 Response Structure on occurrence of disaster
4.5 Key officials for ward response plan

EOC EOC In-charge    
BMC Mayor    
BMC Municipal Commissioner    
BMC Control Room In-charge Control Room    
Ward office ‘S’ Ward Officer    
Police (Law and Order) DCP, Zone VI Zone IX    
Police (Traffic) Divisional Police Inspector, G division, G1 division J division    
Fire Brigade Station Officer    
Railways Station Masters of Vikhroli, Kanjurmarg, Bhandup    
BEST (Transport) Assistant Traffic Superintendent of L.B.S. Marg Bus station    
Hospitals Medical Officer casualty ward, Mahatma Jyotibha Phule Hospital    
MTNL Area Manager, Powai Exchange    
BSES Station Engineer, Bhandup station    
Revenue, GOM Officer designated by Collector, Mumbai Suburban District