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Home >> Relief and Rehabilitation - Mumbai Plan > E Ward Plan


1.1 Location of Ward

The ward office is located at Byculla. Its boundary extends upto :

East side - Sea, Reay Road
West side - Sane Guruji Road, Western Railway, Jahangir Boman Road, Shuklaji Street
North side - Dattaram Lad Marg
South side - Ramchandra Bhat Marg, Wadi Bunder, Maulana Shaukatali Road.

1.2 Area and Divisions of Ward

The Ward covers an area of 7.32 square kilometres. The ward has industrial estates at Byculla and Mazgaon. The approximate population of the ward is 410824 with an additional day-time floating population of 50,000. The Ward is under the jurisdiction of three police zones and two traffic division and also a port zone as given below :

Police Zone

Zone I : J.J.Marg, Dongri
Zone II : Agripada, Nagpada
Zone III : Byculla, Kalachowki Mazgaon, N.M.Joshi Marg.
Port Zone : Sewree

Traffic divisions are as under :

D-Div : Byculla Rly., Goods Yard, Bawala Compound to J.J.Hospital Lane.
E-Div : Bawala Compound to Dattaram Lad Marg, Kalachowki.

There is a Fire Brigade Station at Byculla in E-ward which is also the headquarters of Fire Brigade. There are Central Railway Stations at Byculla and Reay Road and Western Railway Station at Mumbai Central. There are BEST bus depot at E.S.Patanwala Marg, Bellasis Road and ST bus depots at Mumbai Central. The ward comes under Agripada telephone exchange

1.3 Historical, religious and tourist centres

There are 2 centres of historical/religious or tourist places. Their details are given below.

Name of centre or event with date
Type (historical, religious, tourist, sports, political centre)
Location
Number of people visiting daily or for the specific event
Jijamata Bhosale Udyan & Zoo tourist Dr. B.A. Road 10,000
Bhau Daji Lad Museum tourist Dr. B.A.Road 1,500

1.4 Power stations/Electrical installations (receiving station)

Electric installations are located at

Mumbai Central
Byculla
Nair Hospital and
Kussasa

1.5 Water Supply and Sanitation

The ward receives water supply once a day. The timings are 5 am to 6.30 am.

The ward has four open wells at Byculla, Kamathipura, Mumbai Central and Mazgaon locations.

1.6 Proposed Developments

Infrastructure projects (flyovers, ROB, road widening, sewer and water supply) being taken up/to be taken up in the ward include

1. Laying of new water mains at D.P. Wadi Narayalwadi
2. Laying of sewer line at Kasar Gully, Mazgaon

The following slums are being covered as a part of SRD programme

1. Narilalwadi,
2. 65, Dockyard Road
3. Behind Ice factory, M.d.Naik Marg
4. Babu Genu Nagar

 2. RISK ASSESSMENT AND VULNERABILITY ANALYSIS

2.1 Vulnerable settlements

There are 2 vulnerable settlements in the ward*. Their details is given in the table below.

Vulnerable settlements are those along
Hilltops, slopes, nallahs, low-lying areas (with tendency to flood during high tides), coastal locations, under high tension wires, along highways, along railway lines, within industrial zones, pavements, along water mains, along open drainage

Name of Settlement Location of Settlement Approximate population of the settlement Type of settlement (hill slopes/below high tension lines/low lying area etc)
Bhandarwada Hill Reservoir slope. Belvendior Road Mazgaon 2750 slope
Tadwadi Locoshed. Mazgaon 1669 Along Rly. Line

2.2 Floods

The following settlements get affected due to flooding in monsoon :

Mahatma Phule Nagar
Khalipha Chawl
Sankhli street
Bakri Adda
Nariyal Wadi
Bhandarwada
Transit Camp, Tank Pakhadi
Mominpura
Hans Road, Transit Camp
Wadi
Anandrao Vakil Chawl
Undriya Street Water Galli

The following places are low-lying areas prone to flooding in monsoon :

1. Sankli Street 1st & 2nd X land Byculla
2. Rambhau Bhogale Marg, Byculla
3. Kasar Gully, Mazgaon
4. Anandrao Nair Marg, Opp. Maratha Mandir
5. Sheth Motisha Lane, Byculla Police Station
6. Chamar Lane, Byculla Police Station
7. Nesbit Road, Low Level, Burhani College
8. Maulana Azad Road jn. Maulana Shaukat Ali Road
9. Sitafalwadi, Mazgaon, Dr. Mascarhans Road jn. Sant Sawata Marg

The following sites are chronic drainage choking sites :

1. M.A. Road, Madanpura
2. Rambhau Bhogale Marg, Byculla
3. Kasar Gully, Mazgaon.

2.3 Earthquakes and house crashes

There are 2761 cessed buildings in the ward out of which 18 buildings have been identified as dilapidated and dangerous for occupation. There are in all 54 B.I.T. Chawls in E ward

2.4 Road Accidents

The following roads are

one-way

1. Maulane Azad Road (part)
2. E.S.Patanwala Marg (part)
3. Dadoji Kondeo Marg
4. Sofia Zuber Street

heavy peak time traffic roads

1. Dr. B.A. Road
2. Sane Guruji Marg
3. Dr. Nath Pai Marg
4. Dr. D.Y.L.Nair Road
5. N.M.Joshi Marg.

heavy pedestrian congestion roads

Mumbai Central Station Byculla, Stn.

The passengers alighting and departing from the railway stations in the ward during peak hours of morning and evening are

Mumbai Central Station : 20,000
Byculla Station : 30,000

2.5 Industrial and Chemical Accidents

There are 12 industrial estates in the ward. The following locations have storage of hazardous goods

Location
Hazardous Chemicals stored
Chemicals
Physical range of consequences (leakage or fire/ explosion)
The Secretary B.E.S.T. under taking, Kesara Power House, Magazine street Storage Sulphare - 160 kg.  
M/s. Indian Dxlhalf Indus. Ltd. Nanavati God. No.6, S.H.A. Road, Darukhana Storage Kerosil-25000 kg.Coaltes - 20 Ton.  
M/s Indian Furgusan Co. (p) Ltd., 10 New Tank Bunder Road Storage Methyle Bronite 80 pound  
M/s Nanavati Services & Pvt. Ltd., Reay Road Opp. Seweree Police Chawki. Storage Keeping chemical  
M/s. Bhagwat Investment Co., Gala No. 13, Gr. Floor, T.G. Mill Estate, Reay Road. Storage Chemical  
M/s. Husain Metal Rolling Mills (p1 Ltd-C-4 Atlas Mill Compound, Reay Road Storage Sulphuric Acid 500 Ltr.  
M/s Chemicals D. Univers P. Ltd., 97-98 Reay Road Storage Sodium Sulphate & other acides.  
M/s. A.Manilal & Co. 6, 44/52, C.B.Road Lub. Storage Oil & others 5000 ltr.  
M/s. Ahmed Umerbhay, E-Shed Grain Depot, Gala No. 53, Reay road Storage Acid Oil-2,00,000 ltr.  
M/s. Gehi Chemicals, A.L. Compound, C.B.Road Storage Dinetune Spirit, 500 ltr..  
M/s I.V.P. Ltd, arch Bunglow Road, R.B. Marg Storage M.Spirit & Terpentine 2000 & 25000 ltr.  
M/s I.V.P. Ltd, Arch Bunglow Road, Storage Formic Acid-3000 kg. Sulphuric Acid-91 ltr.  
M/s Mans Sharp repairs P.Ltd., 150 Reay Road Storage Keeping various type of cylinder.  
M/s. Neorologis Endoor Coum. Of J.J.Hospital Storage Highting inflamable pure spirit 49.5 ltr.  
M/s. C.M.Co. Belvader Rd., Godown No. 5 Storage Keeping chemicals  
M/s Industrial testing labrotary, Dimtimkar Road, 167/183, Nasin Marg Storage Keeping inflammable chemicals  
Shri M.V.Shakrulla, 46 Kamathipura 5th lane Storage Keeping inflammable chemicals  
M/s M.J.Balam & Co.292 Belasis Road Storage Keeping inflammable chemicals  
M/s Bharat chemical industries 9/1, Sitafal Wadi, Dr. Masc road Storage Keeping inflammable chemicals  
M/s Namdeo Umaji Co., 161/167 Dr. B. A. Road Storage Insecticide  
M/s. All India Medical corpn., 25, Nesbit Road Storage Insecticide  
M/s. Nandlal Corpn. 38, Rangwala Compound, Dr.M.A.Road Storage Inflammable Solides  
M/s. Bombay Seeds Supply Co.94, Dr. B. A. Road Storage Insecticide  
M/s. Nandeo Umaji Co., 4 & 6, Ramchandra Bhuvan, Dr. .A. Road Storage Insecticide  
M/s. Hatti Indian Co., 821, Sitafalwadi, Mascernhas road Storage Insecticide  
M/s. Parikh Dy-Chem. Indus.P. Ltd., 550/7476, N.M.Joshi Marg. Storage Inflammable Solid  
M/s. Maharashtra Trading Agency, 10-Pyse Road Storage Inflammable liquid  
Shri Mohd. Ismail 153-M.A.Road Storage Bleaching Powder  
M/s. Laxmilime & hardward, 1-66 Dr. B. A. Road Storage Poisonous Goods  
M/s. Cherupelice Chemicals, Opp. Sliv Industrial Estate, Parel x Road, Chinchpokli Storage Keeping Chemicals  
M/s. Cherupelice Chemicals, Opp. Sliv Industrial Estate, Parel x Road, Chinchpokli Storage Keeping Chemicals  
M/s Rampure Indus.P.Ltd. 7/8 Sitafalwadi Storage Keeping Thinner  
M/s. Laxmi Colour Mart, Sane Guruji Marg Storage Inflammable goods  
M/s Unverse chemical, 391-Sane Guruji Marg Storage Keeping chemicals  
Shri Bhanubhai A.R. Agarbattiwala 2-Kamathipura Stt. Storage Inflammable solid  
M/s. Kapoor & Co. Dr. B.A.Road Storage Inflammable solid  
M/s Modern chemical, Bhrucha Stable, Jekub circle Storage Inflammable solid  
M/s Amrutlale & Co., Hansraj Lane Storage Poisonous Item  
M/s. Bharat Dyes, Chem. Co., K.K. Marg, Dosa Compound Storage Poisonous Item  
M/s. Rehan Trading, 16-Tank Pakhadi road Storage Keeping Spirit French Police  
M/s Steelage, Dr. Mascerenhas road Storage Sulphuric  
M/s. Bombay seeds, E. S. Patanwala Marg Storage Insecticide  
M/s. Attari Sales Corpn. 207-Retiwala Indus. Estate Storage Inflammable solid & liquids  
M/s. Attul chemicals, 35/43 Vina Killedar stt. Storage Inflammable solid & liquids  
M/s. Empilir Paint H/W Marg, Zakeria Indus Storage Mithale spirit & French Police  
M/s. Bhore Indu. Ltd., Bombay Indu. Estate Storage Keeping chemical  
M/s. Beeree chemical, 10/14, Pies stt. Storage Keeping chemical  
M/s. Alluminium Alay Co., 100 Dr. B.A. Road Storage Keeping chemical  

The following industries are involved in the manufacture/processing of hazardous goods

Name of industry
Location
Hazardous Chemicals manufactured or processed
Physical range of consequences (leakage or fire/explosion)
M/s. JB.Pesticide chemical & Mineral Co., H.B.Road, 9/4 Brick Bunder   Mfg. Pesticide (46,45 Sq.Mtrs)  
M/s. Bharat Dyes & Chemical Co., B.t. M.K.T., S.H.A. Road   Mfg. Chemicals (109.12 sq.mtrs)  
M/s B.D.H. Joy chemical, 14 tank Bunder road   Mfg. Paints & mixing chemicals (110.05 sq.mtrs)  
M/s. Jaihind colour co., 43-B, Old anjirwadi   Mfg. Chemicals (173.46 sq. mtrs)  
M/s Morarjee Chemical, 52 Pais Stt.   Mfg. Chemicals  
M/s Alfa colours & flowers Co., D.K. x road   Mixing of chemicals  
M/s. Bombay chemical, 10-Victoria road   Mfg. Insecticides (1043.267 sq.mtrs.)  
M/s. Pidilite Industries, 54-Rangwala Co., M.A. Road Mumbai 400 011   Mfg. Chemicals i.e. Favical.  


3. RESPONSE STRUCTURE

When the disaster situation is localised at ward level and can be managed locally, the E ward plan will come into operation. However, a disaster situation may cover the entire city which would call for co-ordination of activities not only at the city level but also at the ward level.

The response structure given in the ward plan essentially limits itself to micro-level intervention. When more than one ward are affected, BMC control room which is the co-ordinating authority, would expect the ward officers to co-ordinate the activities at the ward level with the line agencies such as Fire Brigade, Police etc. The responsibilities for all the ward level functionaries have been identified.


3.1 Responsibilities of E Ward Officer

On the receipt of warning or occurrence of the disaster, the E Ward Officer will be required to be in preparedness by undertaking the following :

Establish a Ward Control Room with the following :

Direct telephone contact with BMC Control Room
A supervisor of the rank of S.E./J.E to be in-charge of control room.
Labourers from conservancy staff to be kept in readiness for undertaking any emergency work
Required equipments such as :

digging tools
choke clearing equipments
ropes
tree-cutting saws
portable search lights
batteries
megaphones
gas cutters
J.C.B
proclain
beam cutters
generators

The ward officer will act as Site Officer responsible for co-ordination of field activities of various line departments. The ward officer will also be responsible for providing support to line agencies so as to enable them to operate efficiently. As the Site Officer, he would be in constant touch with BMC Control Room and the field officers from

Police (Law and Order)                      : DCP, Zone I, Zone II, Zone III
Police (Traffic)                                      : Divisional Police Inspector, D and E division
Fire Brigade                                          : Station Officers, Byculla Fire Brigade
Railways                                                : Station Masters of Byculla, Reay Road and Mumbai Central
BEST (Transport)                                 : Assistant Traffic Superintendent of Bellasis Road Bus station
MSRTC                                                  : Depot Manager, Mumbai Central Depot
Government Hospitals                       : Medical Officer casualty ward, Nair Hospital
MTNL                                                      : Area Manager, Agripada Exchange
BEST                                                      : Station Engineer, Byculla station
Revenue, GOM                                     : Officer designated by Collector, Mumbai City District

The ward officer should ensure that all BMC officers on disaster duty use the official shoulder bands with BMC emblem for easy identification.

The ward officer will provide all information as given in the ward plan to the field officers of the line departments.

The ward officer will be directly responsible for the execution of the following tasks through BMC staff :

rescue operations during house collapses in co-ordination with fire brigade
ensure transport of injured to hospitals on priority
transport of dead to the hospitals/corpse disposal
anti-flooding operations
clearing of debris
salvage operations
clearing of uprooted trees
repairs to damaged roads, water supply and drainage

The ward officer will provide and co-ordinate arrangements for

transportation/shifting of stranded or affected persons through BMC vehicles, private vehicles and MSRTC buses
temporary shelters with emergency food and water.
issue of passes and identification stickers for vehicles on relief duty
issue of passes and identity cards to relief personnel including the persons from NGOs
setting-up of Information Centre at the site

[Requisitioning of private transport vehicles, temporary shelters can be done through the Collectorate]

The ward officer will ensure through the Medical Officer (Health)

Preventive medicine and anti-epidemic actions
Providing special information required regarding precautions for epidemics
Supervision of food, water supplies, sanitation and disposal of waste

Damage assessment will be carried out as per the pro forma

The ward officer will enlist the support of NGOs and private sector for response operations. The NGOs active in the ward along with their expected role is given in the Annexure.

The ward officer will report to BMC Control Room on the field activities including deployment and reinforcements of staff and resources and communicate additional requirements.


3.2 Responsibilities of DCP, Zone I, II and III

The DCPs office will be responsible for the following field activities in co-ordination with the ward officer :

Shifting of the injured to the hospitals on a priority and providing bandobast for crowd control at the hospital
Cordoning of area to restrict movement of on-lookers, vehicular and pedestrian traffic.
Guarding of property/valuables in affected area
Providing easy access to rescue and relief personnel/vehicles
Ensuring proper identification , inquest procedure and Corpse disposal
Panchanamas will be prepared as per police procedure
Crowd control especially outside Railway stations, bus stations and schools
Police bandobast near railway stations, bus stations and schools
Extensive mobile patrolling
Arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
Law and order and control of anti-social elements
Use of public address system to provide information to the public. Sign boards may be used to provide information and declare areas out of bounds.
Enlist support of Mohalla Committees for maintaining peace and for rumour control
Information centre to organise sharing of information with mass media and community
Communicate to police control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.


3.3 Responsibilities of Divisional Police Inspectors (Traffic), D and E Division

The Divisional Police Inspector (Traffic) in co-ordination with the Ward Officer will be responsible for the following field activities :

Control and monitor traffic
Extensive patrolling especially covering railway stations, bus stations and schools
Diversion of traffic on alternate routes as and when necessary.
Provide information about traffic flow along various corridors, especially heavy traffic or congested roads
Co-ordination with BEST to ensure additional buses are deployed along desired routes
Mobilising towing cranes and towing of stranded/breakdown or those vehicles obstructing movements
Use of P.A system to provide information and direction to the public
Setting up of sign-boards and display boards at strategic locations to give information regarding traffic movement
Enlist support of RSP, NCC, NSS, NGOs and voluntary organisations for traffic management
Provide and co-ordinate arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
Communicate to traffic control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.4 Responsibilities of Fire Brigade Station Officer, Byculla Fire Brigade

The Fire Brigade Station Officers in co-ordination with the Ward Officer will be responsible for the following field activities :

Fire fighting operations in the affected area
Rescue operations
Transport of injured to the hospitals on a priority
Evacuation of persons from the affected area
Ensure safety from electrical installations or power supply at disaster site
Clearing of roads or pathways due to uprooted trees
Salvage operations
Co-ordinate with BMC for rescue operations in house collapses
Communicate to fire brigade control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.5 Responsibilities of Officer from Revenue Department

The officer from Revenue Department in co-ordination with the Ward Officer will be responsible for the following field activities :

Assessing the requirements for transit camps on the occurrence of disaster
Assisting the ward officer in requisitioning vehicles and temporary shelters
Setting up of transit camps and pandals for temporary accommodation.
Arranging for food distribution
Arrangements for dry rations and family kits for cooking
Arrangements for clothing
Providing gratuitous relief
Enlist support of NGOs and private sector for resources and manpower for transit camps
Communicate to district control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.6 Responsibilities of Medical Officer (Casualty), Nair Hospital

The Medical Officer (Casualty) in co-ordination with the Ward Officer will be responsible for the following field activities :

Providing emergency treatment for the seriously injured at the hospital
Organising on-site treatment of injured with tagging and triage and transfer of injured
Emergency supplies of medicines and first-aid
Post-mortem and corpse disposal
Demarcate an area in the hospital for receiving patients, tagging and triage
If necessary, setting up poison centre within the hospital or at disaster site
Co-ordinate with blood banks for emergency supply of blood
Setting up an information centre at the hospital
Communicate to BMC control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.7 Responsibilities of Railway Station Master, Byculla, Reay Road and Mumbai Central Railway Stations

The Railway Station Master in co-ordination with the Ward Officer will ensure that the following field activities are undertaken:

Crowd control through Railway Police
Continuous updated information through public address system on

the running of trains
measures being undertaken

Information on location of temporary shelters organised by BMC for railway passengers
Providing facilities at railway station to ward office for provision of emergency food and water to passengers
Monitoring level of water on the railway tracks
Co-ordinating with engineering branch staff posted at the flood prone locations at railway tracks
Co-ordination with ward officer regarding passenger data and alternate transport

In case of railway accidents :

Rescue and evacuation
Shifting of injured to hospitals
Co-ordination with railway hospitals, BMC hospitals and government hospitals
Provide information on alternate travel arrangements for outstation passengers

Communicate to Railway control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.8 Responsibilities of BEST Assistant Traffic Superintendent, Bellasis Road Bus station

The BEST Assistant Traffic Superintendent in co-ordination with the Ward Officer will be responsible for the following field activities :

Keep standby buses in readiness for deployment
Co-ordination with Railway Station Master and Divisional Police Inspector (Traffic) for information regarding traffic movement and passenger data
Co-ordinate with MSRTC for transport arrangements of stranded passengers
Deployment of additional buses along certain routes to clear passenger traffic
Diversion of routes if and when necessary
Providing information to the public at bus depots regarding the cancellation, re-routing, delays of buses, temporary shelter locations of BMC and the measures being undertaken.
Communicate to BEST control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.9 Responsibilities of BEST Station Engineer, Byculla Station

The BEST station engineer in co-ordination with the Ward Officer will be responsible for the following field activities :

Cutting off power supply if necessary
Restoration of power supply
Alternative arrangements for power supply for lighting
Illumination of affected area as well as the periphery
Keeping emergency gangs in readiness for repair work
Repairs to damaged power infrastructure
Attending to calls of power breakdowns or short-circuits
Co-ordinating with fire brigade in case of fires or short-circuiting
Communicate with respective control rooms the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.10 Responsibilities of MTNL Area Manager, Agripada Exchange

The MTNL Area Manager in co-ordination with the Ward Officer will be responsible for the following field activities :

Restoration of telephone lines
Keeping emergency gangs in readiness for repair work
Repairs to telecommunication infrastructure
Communicate with Head Office the details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.


4. NGOS AND VOLUNTARY ORGANISATIONS

The non-governmental organisations and voluntary agencies play an important role in disaster management and provide a strong band of committed volunteers with experience in managing the disasters. Their strength lies in the choice of their manpower, the informality in operations and flexibility in procedures. These organisations enjoy a fair degree of autonomy and hence can respond to changing needs immediately.

However, in order to maintain uniformity in operations and effective co-ordination, it is desirable that they follow the standards of services (as given in the Guidelines), information exchange and reporting so as to enable the Ward Officer to have a total picture of resource availability, disbursements and requirements. NGOs therefore will be assigned specific tasks by the Ward Officer to undertake relief work within the overall institutional framework. As and where possible, NGOs may also be able to improve the quality of delivery of services.

Specific activities in which NGOs/Private Sector can be involved during disaster management operations are :

Search and rescue operations
Information dissemination
First aid
Disposal of dead
Damage assessment
Management of information centres at temporary shelters
Mobilisation and distribution of relief supplies including finances
Manpower for community mobilisation, crowd control, rumour control, traffic management
Specialised services (psychiatric and mental health assistance)
Management of transit camps

The following agencies will be associated with relief and rehabilitation activities. Most of these agencies have the capacity to mobilise required resources and have assisted the administration in the past in managing relief and rehabilitation activities. These agencies include :

Shramik Sewa Sangh
Harijan Welfare Society
Manav Seva Sangh
Clean City Council
Jan Seva Labour Co. Society Ltd.
Adarsh Clean Society
Sangam Society

Depending on the intensity of the disaster and the quantum of resources required, the following city level agencies will also be approached for assistance through the BMC Control Room.

Agriculture Produce Market Committee
Bharat Sevashram
CARE
CARITAS
CASA
Indian Red Cross
Mahalaxmi Trust
Nirmala Niketan School of Social Work
Ramkrishna Mission
Salvation Army
SOCLEEN
Somaiya Trust
Swami Narayan Trust
Tata Institute of Social Sciences
Tata Relief Committee

As a part of general preparedness at community level, the NGOs in the ward will make the communities conscious about the type of hazard that the community faces. Thus local disaster management action plans for hot-spot areas in the context of specific vulnerability would be developed. In addition, Mohalla Committees have been operating at the community level, especially in times of emergencies like house collapses, fires, floods. Such committees have been identified at the ward level and exist at the following places:

Nawa Nagar, Dockyard Road
Star Cinema, Mazgaon
Shivdas Chapsi Marg, Mazgaon
K.K.Marg, Sat Rasta.

For areas with high concentration of industries particularly engaged in production, storage and transport of hazardous materials, Mutual Aid and Resource Groups will be set-up.

4.1 Mutual Aid and Resource Groups (MARGs)

The objective for setting up MARG is to

Make the industrial zone self-sufficient
Encourage pooling of resources to tackle industrial accidents
Manage both on-site and off-site industrial accidents
Provide for a degree of expertise in managing disasters
Reduce the response time for managing disasters
To integrate the on-site plan of industries with an off-site plan.
Assist the Corporation in managing disasters

4.2 Areas of Community Participation

Efforts to enlist community participation is being ensured by

identifying situational, opinion and position leaders in the community and voicing administrations confidence in their capabilities to   undertake the tasks.
Consultations and dialogues expressly indicating the need for assistance would encourage the community and its leaders to come   forward.
Regular feedback meetings and an open book approach to demonstrate transparency.
Involving community in decision making at local levels

The major areas of community participation are being identified in Greater Mumbai Disaster Management Plan and include the following:

4.2.1 During Evacuation

For appropriate security and law and order evacuation would be undertaken with assistance from community leaders and community based organisations (CBOs). The entire family would evacuate together as a unit. However, to avoid stampede and confusion and in cases of inadequate transport or limited time, emergency evacuation would be undertaken in the following order :
seriously injured and sick
children, women and handicapped
Old
Able-bodied

In case of evacuation, people would be advised to follow these steps:

Secure their homes/establishments. Close and lock doors and windows.
Turn off the main water valve and electricity
Leave early enough to avoid being trapped.
Follow recommended evacuation routes. Not to take shortcuts. They may be dangerous.
Not to move into flooded areas because the authorities may have removed the manholes for efficient drainage and the indicators may get shifted due to water currents.
Stay away from downed power lines.

4.2.2 During the Disaster

Community leaders could be given the responsibility for ensuring the following community behaviour :


People stay calm and panic behaviour is not encouraged. Regulate helter-skelter running or crowding of people.
Encourage people to stay at a secured place and protect themselves from injuries.
People do not enter damaged buildings or structures
People do not touch electric poles, utility wires/cables
People do not use telephones except in life-threatening situations
Preparedness of community for recurrence of the disaster, increase in severity, or consequential emergencies
Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate danger of death or further injury.
Undertake first-aid activities
Visually inspect utility lines and appliances for damage.
If water pipes are damaged, shut off the water supply at the main valve.
People stay away from damaged areas, unless their assistance has been specifically requested by police, fire or relief organizations.
Mobilise people to put out small fires and people inside are made to evacuate.
Help police, if requested, to maintain law and order and watch the evacuated property during the disaster

4.2.3 During Relief and Rehabilitation

Immediately after the disaster, the members of the community may look depressed and helpless, but very soon gets euphoric when they find that after all everything is not lost. Participation of community at this stage helps in early recovery and promotes mental health. It is necessary to see that member of the community are continuously engaged in some sort of helping activity to draw them out of their depression.

Relief authorities at the site would therefore:

Encourage self-help in every activity of their day-to-day living.
Encourage assistance for identification of dead, disposal of dead bodies, and disposal of damaged food stocks
Encourage contribution of labour (loading, unloading, distribution, temporary constructions, food distribution etc)
Enlist assistance for updating records of damages and losses.
Enlist assistance in maintenance of law and order
Enlist assistance in maintaining sanitation standards and disposal of waste
Promote cultural and recreational activities in order to protect the mental health


4.3 Response Structure on receipt of warning
4.4 Response Structure on occurrence of disaster
4.5 Key officials for ward response plan

Service
Designation
Telephone
Office
Residence
EOC EOC In-charge    
BMC Mayor    
BMC Municipal Commissioner    
BMC Control Room In-charge Control Room    
Ward office E Ward Officer    
Police (Law and Order) DCP, Zone I, Zone II, Zone III    
Police (Traffic) Divisional Police Inspector D E division    
Fire Brigade Station Officers, Byculla Fire Brigade    
Railways Station Masters of Byculla,Reay Road Mumbai Central    
BEST (Transport) Assistant Traffic Superintendent of Bellasis Road Bus station    
MSRTC Depot Manager, Mumbai Central Depot    
Government Hospitals Medical Officer casualty ward, Nair Hospital    
MTNL Area Manager, Agripada Exchange    
BEST Station Engineer, Byculla station    
Revenue, GOM Officer designated by Collector, Mumbai City District    

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