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Mumbai Plan

C Ward Plan
R-N Ward Plan R-C Ward Plan

Mumbai C Ward Plan

1. INTRODUCTION

1.1 Location of Ward

The ward office is located at Chandanwadi, Mumbai. Its boundary extends from Arabian Sea Line on the west to Maulana Shaukatali Road and Vithalbhai Patel Road on north, and Lokmanya Tilak Road and Annadilal Podar Marg on the south.

1.2 Area and Divisions of Ward

The Ward covers an area of 1.78 square kilometres. The approximate population of the ward is 1,96,823 as per the census of 1991 with an additional day-time floating population of approximately 3 lakhs.

The Ward is under the jurisdiction of D.C.P Zone I and B-1 traffic division. There is a Fire Brigade Station at Dhobi Talao under A Ward Jurisdiction and Meonwada Fire Station, Bhendi Bazar under B Ward jurisdiction. There is an office of Home Guards located at L.T. Marg Police Station in this ward and an office of Civil Defence located at Palton Road under jurisdiction of A Ward. There is a Western Railway Station at Marine Lines and BEST bus station at C.P.Tank. The ward comes under Bombay Gymkhana, Marine Lines telephone exchange.

1.3 Historical, religious and tourist centres

There are 4 centres of historical/religious or tourist places. Their details are given below :

Name of centre or event with date
Type (historical, religious, tourist, sports, political centre)
Location
Number of people visiting daily or for the specific event
Taraporewalla Aquarium Tourist Centre Netaji Subhash Road Marine Lines Approximately 5,000 daily
Mumbadevi Temple Religious centre Mumbadevi Road Approximately 30,000 daily
Sardar Griha Historical centre L.T. Road  
Jain Mandir Religious centre Kalbadevi Road Approximately 5,000 daily

1.4 Water Supply and Sanitation

The ward receives water supply once a day. The timings are 5.00 am to 6.40 am. The ward has open wells at 44 locations. All the settlements are covered by sewer lines.

1.5 Proposed Developments

Under the MMRDA development plan proposed developments are :

109 buildings are under priority for repairs under the Repair Board programme. Repair works of 47 buildings have been completed by Repair Board as of March, 1998. 

2. RISK ASSESSMENT AND VULNERABILITY ANALYSIS

2.1 Floods

The following places are low-lying areas prone to flooding in monsoon :

Trimbak Parshuram Street, Jn. Durgadevi Road.
Durgadevi Road, Jn. Ist & IInd Pathan Street.
Bri Usman Marg, Nalbazar Market
S.V.Road, Gol Deol.
Yagnik chowk
Kalbadevi Road ben Dadisheth Agiyasi lane & Dr. Veigas Street

2.2 Fires

However, almost all the buildings except for few in Marine Drive are old buildings and constructed with total disregard to the light, ventilation, open spaces and traffic consideration. These buildings can therefore be considered as difficult for fire-fighting.

2.3 Earthquakes and house crashes

Most of the buildings in this ward are relatively old stock. 37 buildings have been identified as dilapidated and dangerous for occupation. 109 buildings have been taken up for repairs under the Buildings and Repair Board programme

2.4 Road Accidents

The following roads are

one-way

1. Shamaldas Gandhi Marg (ferom Vardhaman chowk to Janjikar Stt.)
2. K.M.Sharma Marg (Lohar Chawl)
3. Kalbadevi Road
4. J.S.S. Road
5. C. P. Tank Road
6. Kika Street
7. Chandanwadi
8. Navroji Street
9. Dr. M.B. Welkar Stt.
10. Dr. M.B. Welkar Stt.
11. Dadi Seth Agiary Stt.
12. Bomanji Master Lane
13. Dr. Cawsji Hormsji Stt.
14. Jambul Wadi
15. Babu Genu Road
16. Dhirubhai Parekh Marg
17. Mangaldas Marg
18. Pathak Wadi Road
19. Eraskine Road
20. Shaikh Memon Street
21. Dhanji Street
22. Bhuleshwar Road
23. Panjarapole
24. Sindhi fully
25. Panjarapole Road
26. 3rd Bhoiwad
27. F Road
28. G Road
29. E Road
30. Mumbadevi Road
31. Saifee Jubilee Stt.
32. Ghimna Butcher Stt.
33. Bara Imam Road
34. Nanubhai Desai Road
35. Dr. Mitrasen Mahimtura Road
36. Santa Sena Marg Road
37. Trimbak Parshuram Marg 

heavy peak time traffic roads

1. Netaji Subhash Road                             2. Shamaldas Gandhi Marg
3. Maharshi Karve Road                             4. Kika Street
5. Kalbadevi Road                                       6. Maulana Azad Road
7. S.V.P.Road                                               8. Pathe Bapurao Road
9. Bapu Khote Road

heavy pedestrian congestion roads

1. Shamaldas Gandhi Marg                      2. Sk. Memon Stt.
3. Shrikant Palekar Marg                           4. Dr. Viegas Stt.
5. Bhuleshwar Road                                  6. Ramwadi
7. Kalbadevi Road                                      8. Mumbadevi Road
9. M.B.Welkar Street

2.5 Cyclones

The following places in the ward are prone to cyclone impact

1. 22-24 Mahadevi Shankar Seth Lane
2. 6, Ist Marine Crose Lane
3. 53-55 S.S. Gaikwad Marg
4. 22-24 2nd Dhobi Talao
5. 66-68 Sant Sena Maharaj Marg
6. 56-8 Ist Kumbhar Wada, Bhandari Stt.
7. 117-119 Ardeshir Dady Seth
8. 13 Ali Umer Street
9. 132-134 Choghari Mohalla
10. 46-48 Ist Marine Stt.
11. 28, Ist Carpenter Stt.
12. 43-45 Pathan Stt.
13. 113, 117 Mitrasen Mahimtura Marg
14. 45-49 Duncan Road (Maulana Azad Road).
15. Wanka Mohalla
16. 151 Bara Imam Road
17. 92 Chimna Butcher Stt.
18. 454-456 Chira Bazar
19. 58 Baniyan Stt.
20. 124 Ghoghari Mohalla
21. 398, Ebrahim Rahimtulla Road
22. 88-90 Kika Stt.
23. 503-505 J.S.S. Road
24. 513-537 Chira Bazar
25. 7 Bhai Jivanji Lane
26. 20 Bapu Khote Stt.
27. 52 Ist Pathan Stt.
28. 11 Sant Sena Maharaj Marg
29. 427-431 Maulana Azad Road
30. 26 Nazarali Bldg., Dharmsi Stt.
31. 27 Ebrahim Rahimtulla Marg
32. 16 Islampura Stt.
33. 103-105 Dr. Mitrasen Mahimtura Marg
34. 18-A Zaobawadi
35. 380-B J.S.S. Road
36. 51 Sonapura Lane
37. 51-A Sonapur Lane

3. RESPONSE STRUCTURE

When the disaster situation is localised at ward level and can be managed locally, the C ward plan will come into operation. However, a disaster situation may cover the entire city which would call for co-ordination of activities not only at the city level but also at the ward level.

The response structure given in the ward plan essentially limits itself to micro-level intervention. When more than one ward are affected, BMC control room which is the co-ordinating authority, would expect the ward officers to co-ordinate the activities at the ward level with the line agencies such as Fire Brigade, Police etc. The responsibilities for all the ward level functionaries have been identified.

3.1 Responsibilities of C Ward Officer

On the receipt of warning or occurrence of the disaster, the C Ward Officer will be required to be in preparedness by undertaking the following :

Establish a Ward Control Room with the following :

Direct telephone contact with BMC Control Room
A supervisor of the rank of S.E./J.E to be in-charge of control room.
Labourers from conservancy staff to be kept in readiness for undertaking any emergency work
Required equipments such as :

digging tools
choke clearing equipments
ropes
tree-cutting saws
portable search lights
batteries
megaphones
gas cutters
J.C.B
proclain
beam cutters
generators

The ward officer will act as Site Officer responsible for co-ordination of field activities of various line departments. The ward officer will also be responsible for providing support to line agencies so as to enable them to operate efficiently. As the Site Officer, he would be in constant touch with BMC Control Room and the field officers from

Police (Law and Order)                            :                     DCP, Zone I
Police (Traffic)                                            :                     Divisional Police Inspector, B-1 division
Fire Brigade                                                :                    Station Officers, Bhendi Bazar, Fire Brigade
Railways                                                      :                    Station Master of Marine Lines
BEST (Transport)                                       :                    Assistant Traffic Superintendent of C.P.Tank
BMC Hospitals                                           :                    Medical Officer casualty ward, Chandanwadi and                                                                                            Dakkanroad Municipal Hospitals
MTNL                                                            :                   Area Manager, Marine Lines Exchange
BEST                                                            :                   Station Engineer
Revenue, GOM                                           :                   Officer designated by Collector, Mumbai City District

The ward officer should ensure that all BMC officers on disaster duty use the official shoulder bands with BMC emblem for easy identification.

The ward officer will provide all information as given in the ward plan to the field officers of the line departments.

 

The ward officer will be directly responsible for the execution of the following tasks through BMC staff :

rescue operations during house collapses in co-ordination with fire brigade
ensure transport of injured to hospitals on priority
transport of dead to the hospitals/corpse disposal
anti-flooding operations
clearing of debris
salvage operations
clearing of uprooted trees
repairs to damaged roads, water supply and drainage

The ward officer will provide and co-ordinate arrangements for

transportation/shifting of stranded or affected persons through BMC vehicles, private vehicles and MSRTC buses
temporary shelters with emergency food and water.
issue of passes and identification stickers for vehicles on relief duty
issue of passes and identity cards to relief personnel including the persons from NGOs
setting-up of Information Centre at the site

[Requisitioning of private transport vehicles, temporary shelters can be done through the Collectorate]

The ward officer will ensure through the Medical Officer (Health)

Preventive medicine and anti-epidemic actions
Providing special information required regarding precautions for epidemics
Supervision of food, water supplies, sanitation and disposal of waste

Damage assessment will be carried out as per the pro forma

The ward officer will enlist the support of NGOs and private sector for response operations. The NGOs active in the ward along with their expected role is given in the Annexure.

The ward officer will report to BMC Control Room on the field activities including deployment and reinforcements of staff and resources and communicate additional requirements.


3.2 Responsibilities of DCP, Zone I

The DCPs office will be responsible for the following field activities in co-ordination with the ward officer :

Shifting of the injured to the hospitals on a priority and providing bandobast for crowd control at the hospital
Cordoning of area to restrict movement of on-lookers, vehicular and pedestrian traffic.
Guarding of property/valuables in affected area
Providing easy access to rescue and relief personnel/vehicles
Ensuring proper identification , inquest procedure and Corpse disposal
Panchanamas will be prepared as per police procedure
Crowd control especially outside Railway stations, bus stations and schools
Police bandobast near railway stations, bus stations and schools
Extensive mobile patrolling
Arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
Law and order and control of anti-social elements
Use of public address system to provide information to the public. Sign boards may be used to provide information and declare areas out   of bounds.
Enlist support of Mohalla Committees for maintaining peace and for rumour control
Information centre to organise sharing of information with mass media and community
Communicate to police control room details on the field activities including deployment and reinforcements of staff and resources and   communicate nature of additional requirements.


3.3 Responsibilities of Divisional Police Inspector (Traffic), B-1 Division

The Divisional Police Inspector (Traffic) in co-ordination with the Ward Officer will be responsible for the following field activities :

Control and monitor traffic
Extensive patrolling especially covering railway stations, bus stations and schools
Diversion of traffic on alternate routes as and when necessary.
Provide information about traffic flow along various corridors, especially heavy traffic or congested roads
Co-ordination with BEST to ensure additional buses are deployed along desired routes
Mobilising towing cranes and towing of stranded/breakdown or those vehicles obstructing movements
Use of P.A system to provide information and direction to the public
Setting up of sign-boards and display boards at strategic locations to give information regarding traffic movement
Enlist support of RSP, NCC, NSS, NGOs and voluntary organisations for traffic management
Provide and co-ordinate arrangements for transportation/shifting of stranded or affected persons through police vehicles and private vehicles.
Communicate to traffic control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.4 Responsibilities of Fire Brigade Station Officer, Bhendi Bazaar Fire Brigade

The Fire Brigade Station Officers in co-ordination with the Ward Officer will be responsible for the following field activities :

Fire fighting operations in the affected area
Rescue operations
Transport of injured to the hospitals on a priority
Evacuation of persons from the affected area
Ensure safety from electrical installations or power supply at disaster site
Clearing of roads or pathways due to uprooted trees
Salvage operations
Co-ordinate with BMC for rescue operations in house collapses
Communicate to fire brigade control room details on the field activities including deployment and reinforcements of staff and resources   and communicate nature of additional requirements.

3.5 Responsibilities of Officer from Revenue Department

The officer from Revenue Department in co-ordination with the Ward Officer will be responsible for the following field activities :

Assessing the requirements for transit camps on the occurrence of disaster
Assisting the ward officer in requisitioning vehicles and temporary shelters
Setting up of transit camps and pandals for temporary accommodation.
Arranging for food distribution
Arrangements for dry rations and family kits for cooking
Arrangements for clothing
Providing gratuitous relief
Enlist support of NGOs and private sector for resources and manpower for transit camps
Communicate to district control room details on the field activities including deployment and   reinforcements of staff and resources and communicate nature of additional requirements.


3.6 Responsibilities of Medical Officer (Casualty), Chandanwadi and Dakkanroad Municipal Hospitals

The Medical Officer (Casualty) in co-ordination with the Ward Officer will be responsible for the following field activities :

Providing emergency treatment for the seriously injured at the hospital
Organising on-site treatment of injured with tagging and triage and transfer of injured
Emergency supplies of medicines and first-aid
Post-mortem and corpse disposal
Demarcate an area in the hospital for receiving patients, tagging and triage
If necessary, setting up poison centre within the hospital or at disaster site
Co-ordinate with blood banks for emergency supply of blood
Setting up an information centre at the hospital
Communicate to BMC control room details on the field activities including deployment and   reinforcements of staff and resources and communicate nature of additional requirements.



3.7 Responsibilities of Railway Station Master, Marine Lines Railway Station

The Railway Station Master in co-ordination with the Ward Officer will ensure that the following field activities are undertaken :

Crowd control through Railway Police
Continuous updated information through public address system on

the running of trains
measures being undertaken

Information on location of temporary shelters organised by BMC for railway passengers
Providing facilities at railway station to ward office for provision of emergency food and water to   passengers
Monitoring level of water on the railway tracks
Co-ordinating with engineering branch staff posted at the flood prone locations at railway tracks
Co-ordination with ward officer regarding passenger data and alternate transport

In case of railway accidents :

Rescue and evacuation
Shifting of injured to hospitals
Co-ordination with railway hospitals, BMC hospitals and government hospitals
Provide information on alternate travel arrangements for outstation passengers

Communicate to Railway control room details on the field activities including deployment and reinforcements of staff and resources and communicate nature of additional requirements.

3.8 Responsibilities of BEST Assistant Traffic Superintendent, C.P. Tank Bus station

The BEST Assistant Traffic Superintendent in co-ordination with the Ward Officer will be responsible for the following field activities :

Keep standby buses in readiness for deployment
Co-ordination with Railway Station Master and Divisional Police Inspector (Traffic) for information   regarding traffic movement and passenger data
Co-ordinate with MSRTC for transport arrangements of stranded passengers
Deployment of additional buses along certain routes to clear passenger traffic
Diversion of routes if and when necessary
Providing information to the public at bus depots regarding the cancellation, re-routing, delays of   buses, temporary shelter locations of BMC and the measures being undertaken.
Communicate to BEST control room details on the field activities including deployment and   reinforcements of staff and resources and communicate nature of additional requirements.

3.9 Responsibilities of BEST Station Engineer

The BEST station engineer in co-ordination with the Ward Officer will be responsible for the following field activities :

Cutting off power supply if necessary
Restoration of power supply
Alternative arrangements for power supply for lighting
Illumination of affected area as well as the periphery
Keeping emergency gangs in readiness for repair work
Repairs to damaged power infrastructure
Attending to calls of power breakdowns or short-circuits
Co-ordinating with fire brigade in case of fires or short-circuiting
Communicate with respective control rooms the details on the field activities including deployment   and reinforcements of staff and resources and communicate nature of additional requirements.

 

3.10 Responsibilities of MTNL Area Manager, Marine Lines Exchange

The MTNL Area Manager in co-ordination with the Ward Officer will be responsible for the following field activities :

Restoration of telephone lines
Keeping emergency gangs in readiness for repair work
Repairs to telecommunication infrastructure
Communicate with Head Office the details on the field activities including deployment and   reinforcements of staff and resources and communicate nature of additional requirements.


4. NGOS AND VOLUNTARY ORGANISATIONS

The non-governmental organisations and voluntary agencies play an important role in disaster management and provide a strong band of committed volunteers with experience in managing the disasters. Their strength lies in the choice of their manpower, the informality in operations and flexibility in procedures. These organisations enjoy a fair degree of autonomy and hence can respond to changing needs immediately.

However, in order to maintain uniformity in operations and effective co-ordination, it is desirable that they follow the standards of services (as given in the Guidelines), information exchange and reporting so as to enable the Ward Officer to have a total picture of resource availability, disbursements and requirements. NGOs therefore will be assigned specific tasks by the Ward Officer to undertake relief work within the overall institutional framework. As and where possible, NGOs may also be able to improve the quality of delivery of services.

Specific activities in which NGOs/Private Sector can be involved during disaster management operations are :

Search and rescue operations
Information dissemination
First aid
Disposal of dead
Damage assessment
Management of information centres at temporary shelters
Mobilisation and distribution of relief supplies including finances
Manpower for community mobilisation, crowd control, rumour control, traffic management
Specialised services (psychiatric and mental health assistance)
Management of transit camps

The following agencies will be associated with relief and rehabilitation activities. Most of these agencies have the capacity to mobilise required resources and have assisted the administration in the past in managing relief and rehabilitation activities. These agencies include :

Chandanwadi Welfare Center
Kumbarwadi Welfare Center
Saudhan
Nagri Nivran Samathi
Marine Lines Jr. Chamber


Depending on the intensity of the disaster and the quantum of resources required, the following city level agencies will also be approached for assistance through the BMC Control Room.

Agriculture Produce Market Committee
Bharat Sevashram
CARE
CARITAS
CASA
Indian Red Cross
Mahalaxmi Trust
Nirmala Niketan School of Social Work
Ramkrishna Mission
Salvation Army
SOCLEEN
Somaiya Trust
Swami Narayan Trust
Tata Institute of Social Sciences
Tata Relief Committee

As a part of general preparedness at community level, the NGOs in the ward will make the communities conscious about the type of hazard that the community faces. Thus local disaster management action plans for hot-spot areas in the context of specific vulnerability would be developed.

In addition, Mohalla Committees have been operating at the community level, especially in times of emergencies like house collapses, fires, floods. Such committees have been identified at the ward level and exist at

1. Princess Street
2. Null Bazar
3. Khara Tank

4.1 Areas of Community Participation

Efforts to enlist community participation is being ensured by

v identifying situational, opinion and position leaders in the community and voicing administrations confidence in their capabilities to undertake the tasks.
v Consultations and dialogues expressly indicating the need for assistance would encourage the community and its leaders to come forward.
v Regular feedback meetings and an open book approach to demonstrate transparency.
v Involving community in decision making at local levels

The major areas of community participation are being identified in Greater Mumbai Disaster Management Plan and include the following:


4.1.1 During Evacuation

For appropriate security and law and order evacuation would be undertaken with assistance from community leaders and community based organisations (CBOs). The entire family would evacuate together as a unit. However, to avoid stampede and confusion and in cases of inadequate transport or limited time, emergency evacuation would be undertaken in the following order :
seriously injured and sick
children, women and handicapped
Old
Able-bodied

In case of evacuation, people would be advised to follow these steps:

Secure their homes/establishments. Close and lock doors and windows.
Turn off the main water valve and electricity
Leave early enough to avoid being trapped.
Follow recommended evacuation routes. Not to take shortcuts. They may be dangerous.
Not to move into flooded areas because the authorities may have removed the manholes for   efficient drainage and the indicators may get shifted due to water currents.
Stay away from downed power lines.

4.1.2 During the Disaster

Community leaders could be given the responsibility for ensuring the following community behaviour :

People stay calm and panic behaviour is not encouraged. Regulate helter-skelter running or crowding of people.
Encourage people to stay at a secured place and protect themselves from injuries.
People do not enter damaged buildings or structures
People do not touch electric poles, utility wires/cables
People do not use telephones except in life-threatening situations
Preparedness of community for recurrence of the disaster, increase in severity, or consequential   emergencies
Check for injuries. Do not attempt to move seriously injured persons unless they are in immediate   danger of death or further injury.
Undertake first-aid activities
Visually inspect utility lines and appliances for damage.
If water pipes are damaged, shut off the water supply at the main valve.
People stay away from damaged areas, unless their assistance has been specifically requested   by police, fire or relief organizations.
Mobilise people to put out small fires and people inside are made to evacuate.
Help police, if requested, to maintain law and order and watch the evacuated property during the   disaster

4.1.3 During Relief and Rehabilitation

Immediately after the disaster, the members of the community may look depressed and helpless, but very soon gets euphoric when they find that after all everything is not lost. Participation of community at this stage helps in early recovery and promotes mental health. It is necessary to see that member of the community are continuously engaged in some sort of helping activity to draw them out of their depression.

Relief authorities at the site would therefore:

Encourage self-help in every activity of their day-to-day living.
Encourage assistance for identification of dead, disposal of dead bodies, and disposal of   damaged food stocks
Encourage contribution of labour (loading, unloading, distribution, temporary constructions, food   distribution etc)
Enlist assistance for updating records of damages and losses.
Enlist assistance in maintenance of law and order
Enlist assistance in maintaining sanitation standards and disposal of waste
Promote cultural and recreational activities in order to protect the mental health


4.2 Response Structure on receipt of warning

4.3 Response Structure on occurrence of disaster

4.4 Key officials for ward response plan

Service
Designation
Telephone
Office
Residence
EOC EOC In-charge    
BMC Mayor    
BMC Municipal Commissioner    
BMC In-charge Control Room    
Ward office C Ward Officer    
Police (Law and Order) DCP, Zone I    
Police (Traffic) Divisional Police Inspector,B-1 division    
Fire Brigade Station Officers, Bhendi Bazar, Fire Brigade    
Railways Station Masters of Marine Lines    
BEST (Transport) Assistant Traffic Superintendents C.P.Tank    
BMC Hospitals Medical Officer casualty ward, Chandanwadi Dakkanroad Municipal Hospitals    
MTNL Area Manager Marine Lines Exchange    
BEST (Power) Station Engineer    
Revenue, GOM Officer designated by Collector, Mumbai City District    

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