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Responses to littering:  

Response no.


Specific topic




Hotel and Restaurant waste













Fines collector

An NGO should take up the responsibility of collecting the excess foods from the eateries and distributing it to the various organizations engaged with orphanages, old age homes, etc. Along with this they should also pick up the waste and dump it at the proper areas marked for such dumping. This will ensure that - a) the excess food is not wasted and b) the waste is also collected properly and dumped in the dumping ground.

We should accept that there are no soft targets or hard targets. It all depends on the paying capacity of the parties concerned. There are some people (big fish)  who will get away even with murder. And there are the hapless few who will be made to pay the fines. Eventually you have to keep a fine that is not so high maybe Rs.20/- so that all of them who commit an offence can pay it up; it should not be so
high that people pay a bribe to avoid the fine. This will 'hopefully' bring
in more consciousness in the people

The concept of Shramdan is available in most of the religious communities, for e.g. the Sikhs and Hindus have 'Karseva', the Christians have 'Community Service' defined in Law. Why can't the religious groups implement these? And it should not be restricted to only the cleaning of waste, rather it should be any kind of service which will also involve betterment of the groups.

I am doubtful whether the civil society rep will be interested in this over a longer duration. Ideally it should fixed up with the members so that these tasks can be taken up on rotation basis.




Make each and every bmc employee accountable.



Transfer stations

Many of the big cities have transfer stations and mumbai is one of them. It
is quite simple to modernize transfer stations so that garbage can be
handled cleanly, utilization of dumper placers and bulk refuse carriers is
optimum , and garbage can be segregated on a conveyor belt.

Compactors will carry only organic waste to the dump yard.... That should be the primary aim. To modernize a transfer station handling 300 cum of waste
will cost bmc less than rs 1.75 crores.


Keith A  Gore Chief Dignitarian R/N Ward 

CTF reporting


Segration of Garbage-----

The BMC should have its employees employed by them for the Cleanliness Section report daily to the NGO group of a particular area,

I had suggested in the ALM Meeting that I attend on every 1st & 3rd Saturday that the local Garbage collector employed by various buildings in the area should be made responsible for segregating the garbage.


Dr. Sanjay Desai 


Do-ability ---  





b) Fairness ---



 Penalties –



d) Exceptions –



BMC to install dustbins on all roads at specified distances - especially near colleges, schools and public places - awareness through paper - especially the local languages newspapers and through radio and tv. there can be no relaxation of the law - only more resources eg more dustbins and more manpower to encforce the rule - initially till it become a habit

b) Fairness --- there should be intensive drive to penalise for the first few months - just like we had for seat belts in the cars   

 c) Penalties -- penalties should be high - when awareness levels are low deterrence works ithe best - even in the other countries penalites come first then the voluntary compliance

d) Exceptions -- increased manpower on the following days - in the western countries - there is increased cleaning on weekends and mondays.




Rtn Vinod Sud RC of Thane East 


Fines – Co-op Hsg. Soc





Onus on BMC


Low fines




Citizens must be heard






1.Experience shows that that fines usually do not create a positive mind, education awareness would yield better results. Since in Mumbai we have generally CHS concept, the implementation of the scheme will be mainly through the executive committee of the soc. Municipal and sweepers to the educated on the method and usefulness of segregation.


2.If BMC does not do what it is expected to do, citizens can not be blamed. 


3.Penalties should be low as experience shows that stiff penalties result in to malpractices. 

Exceptions to be listed very thoughtfully as these may create some sort of favourtism.

  5. For feedback & monitoring, there should be planned meetings at fixed periodicity to review progress and course correction. Addressing grievances of the citizens shold be part of the agenda.

 6.There is hardly any choice but to use appropriate thickness plastic bags of different colours. Bags can have some printed sign indicating they are fit for use.


As far as littering rules are concerned, I feel lack of infrastructure, lack of knowledge on health and hygiene, inadequate facilities, uncontrolled growth of slums, rampant corruption, are some of the reasons.You do not expect to impose fines if you do not provide the facilities.These are social issues and should be tackled accordingly.


C R Ramakrishnan






Citizens empowerment

AWARENESS PROGRAM in all the Wards of the MCGM with prior publicity, wherein various sub-committees (comprising common citizens) may be formed for implementation of the various programmes of the MCGB/Government.


These small groups of citizens must be authorised to address other groups in various areas / societies etc.

Eco-friendly pastic bags above 80 ppm may be permitted for use by all shop keepers and the same can be recycled.


The balance of the plastic bags below 80 ppm currently available, may be used during the civil construction of roads etc., as is being done in other parts of the country, like Chennai.

 By imposing fines, we will be adding more to the prevailing corruption in the machinery. Public awareness and proper education, I am sure, will definitely solve this problem.











There should be a strict law like "income tax" regulations then only the public will adhere to it.


There should be a mop-up van system continuously to monitor the persons "littering on the streets and common places.


The mindset of the municipal sanitary staff is very difficult to change therefore a separate team like Exnora professional/ volunteer team  is hired till the Clean and Hygiene system is established.


Lok Satta



BMC needs to clearly define & list out what they will provide & its schedule? If they fail who will be responsible? What fine & penalties the identified officials will pay & to whom ? Who will decide that they have failed ? 

2- These should be part of a citizen's charter & well publicised by using media. 

3- BMC must design & operate an orientation programme for its officials & citizens. NGO can only take on conducting these programmes to educate people. 

4- BMC shall institutionalise the tax rebate structure for localities performing better on one hand & link the performance parameters to the confidential reports of the officials with input from localities in a prescribed manner


V. Narayan


Collection of fine alone will not solve the problem expecially from
traders/business people. there should a provision for cancellation of
licence for repeated offence. Most people pay fines once in away and
consider it as part of expenses.


Saras Ganapathy


(There are some people who have no alternative but to bathe in public. They should not be penalized until alternative arrangements are made.)


Almitra H. Patel


Forget fining individuals initially, they are “soft” targets and tempting to start with, but not at all the real offenders, who are always the bindaas commercial ones.

Aangan = width of frontage of premises, to be maintained by occupier of ground floor  :  pavement, covered drain, open road shoulder-drain, upto centre of road.

Slums are so under-served that we cannot fine them except for  WASTE IN OPEN DRAINS OR ON BANKS OF MITHI ETC, along the geographic frontage of that slum, for which there should be some collective (preferably non-monetary)  punishment like shramdan for cleaning it up and loading it into empty vehicles provided by MCGM on a Sunday etc. 

No-one to collect alone.  Let it be an MCGM employee + civil society rep for the area

Clean-up to be contracted out with PROMPT removal as the criterion, so there is no repeat fining for same pile of waste day after day.


Shehna S.


d) Exceptions -- Whatever the occasion is, limits are applicable.



Publisher of Agni Times (ngo & civic news)


What is disgusting and agonising to note that when any law comes into existence it lasts only for a couple of days or weeks and again the same old show of petulance.


During the tenure of BJP-SS, spitting in public places was fined, but this lasted only for a month or two. And to add to our sorrows, the BMC, is the sole responsible body with our Corporators to ruin Mumbai and its environment. The law which will come into existence regarding the civic menace should be implemented strictly by the BMC with the help of these Cops.





this work can also be given to private contractors and not necessarily NGOs for impementation on a commercial basis. Like vehicle towing. A private contractor can get a license for a particular set of raods- areas and have his persons fining on the spot persons who litter etc. Ratio of fine sharing or commission on collections has not been given. The fines given are good and reasonable.

This is where it will work and not fail as earlier because-


Either citizens will pay the bribe to the contractor once or twice -to avoid the fines- like bribing a traffic cop-and they will stop the littering. Its better that doling out the bribe or the fine. Media coverage of fining etc will enhance the implementation.


Contractors not measuring up to standards of claenliness may be removed after six months. If we look at waste disposal as a business it will help. Citizen groups and NGOs can be watchdogs rather than implementing bodies.


The contractors would be happy to earn quite a lot as level of littering and other waste disposal problems are high in Mumbai. It definitely will not be smooth and easy but I am sure it will work out.


At lower levels of BMC , they may be given a share of fines collected as incentives in their respective wards. This might increase their motivation. Based on fining experience targets may also be set.


In fact this should be implemented from January 1 st 2005. And what about litter created during standard chartered marathon and such events? Perhaps- fining can be tested on that day along the route and citizens warned in advance- no cups and other rubbish. The fines collected may even be given to charity!!!


Vispi Jokhi" 


i would like to remind you of the Stree Mukti Sangathana model. if BMC
is wiling to compensate then they can very well finance the pay of the
ladies working as recyclers and also pay for the compost generated in
the area.


Dr Sanjay Pai

Inspiring people to feel positive

Creating awareness

No exceptions – equality of all


Using examples of good people in MCGM and civil society


Wide publicity about offenders

The rules of segregation should be applied impartially to whoever may be
the offender, even the President of India.

Careful selection of citizens reps for fine collectors is critical

Onus on local/ward MCGM officials

Incentivise MCGM staff who collect fines



Pilot projects to generate positive feeling/inspire

take up pilot projects in areas where bmc staffers and citizens come together with a joint plan for public awareness, training and enforcement and then to recognize and publicize their achievements so that others can draw inspiration and the whole thing can become a movement rather than a bureaucratic plan of action.


Binti Kantha

Decentralize monitoring



Awareness programme from grass roots upwards




Show seriousness of intent  

Fine collector

Every ward must have a person, if possible with a team of three to four to supervise the entire operations. NGOs and citizen groups must interact with this team.

Upgrade infrastructure to match targets and distribute evenly over city

Start from individual housing society, schools and colleges are a must. Students must also be encouraged to take part in the claeanliness drive on Sundays or other holidays. Such experiments have been successful in cities like Calcutta .

Citizens will assist in monitoring  littering and segregation/composting, but may not for detecting nuisance.


Enforcement should not be relaxed on any occasion, at least not at the initial stages. Then it will not be taken seriously by the public who will think of innovative methods to flout rules and they are good at that. 

 Non-Govt. fine collectors on rotation basis – picking the right fine collector is crucial.



Plug the gaps


Plan depends on citizens/ALM’s



Recognition of all good efforts

ND/Fine collectors role needs to be detailed

Monitoring while critical, needs to be simple

Awareness critical

Highlight success stories

Proposed model is ok – implementation critical


Hence strengthen the existing ALM structure – including making ALM officers of MCGM responsible.

ALM’s to be made financially viable by charging nominal sum from its members – and raising funds from other areas such as Fines, sponsers, etc

To boost the morale and sustain momentum, all good practices to be publicly acknowledged by MCGM

Who will collect? How to monitor? How to ensure compliance?, etc



Citizens, who come forward to monitor need simple structures – also MCGM must also monitor – cannot leave it entirely to citizens.


Start from schools, etc – grass roots level

People will respond positively once they see change happening


Dr Sanjay Pai

Incentivise the fine collectors

1) Give them large cut/ incentives of money for every case they catch


2) Emphasise importance of cleanliness through the awareness campaign.


3) Empower citizens by giving recognition and formal arrangement to work towards cleanliness


Akila Maheshwari 


Phases for implementation



Learning from success and mistakes


Effective use of media

Implementation should be in phases. First start with South Mumbai and gradually extend month by month to the suburbs so that implementation and resistance to change is overcome in steps instead of implementing all at once. Reaction and resistance would be more manageable.

Successes/drawbacks of implementation at one ward may be used in the next implemetation phase. Citizens will see the benefits when they travel in areas where implementation is done.

One more point was that some people pay fines and the more deterring effect would be embarrasment- i.e. peers and colleagues seeing them caught. This would mean some media coverage where persons are caught in the act and fined. This should be publicised acting as a deterrent- tommorrow I could be seen on TV- etc caught in the act.


Mr. Satish G. Kolvankar.

Vermiculture at home

CD with home vermiculture system for dissemination.


Vijay Merchant









Campaign must become a movement

Education & awareness by communications is vital.

Infrastructure in place. bins at regular intervals all over the city.and mcgm  must service these bins daily.

Anti Litter as a public good.

Communication experts must design a Social Campaign

Fairness means same rules for all. Besides there has to be people's pressure. A change in attitudes of a few million citizens by using public figures, idols,

if fines are high corruption will thrive with short cuts. But if it is a people's movement  and citizens want it change is possible.

No exceptions

MCGM rather than citizens for enforcing.

Citizens will play reporting role


Satish Kolvankar


Fines not a good idea

Awaken people’s consciousness.

Need an inspiring leader for people to identify with.

Pilot projects to build confidence.

Campaign to set up Vermiculture in schools and homes



equal and strict action

strongly recommend heavy fine to the defaulters irrespective of their positions and economical status


Sunita Shahani


View from abroad

- spearhead a movement which will not only impose stiff fines and penalties but also implement them without the usual bribery and corruption which is destroying our society at root would  be great

- importance of education of students

- basic infrastructure needs to be provided

- importance of citizens participation – also citizens groups like Rotaract


sandeep parwal

Onus on generator – proposed a new system

a system called PAYT which stands for: P – Pay A – As Y – You T - Throw


In this way we can ask citizen to separate dry / wet / bottle / can /
plastic in seperate bucket and in case they do so; we shall pay the citizen
with medal and call them in open function with in the society / area. If not
then they shall be charged with some money. For the amount to pay these citizens, we shall have the backup team of recyclers who will be ready to purchase these garbage for the recycling purpose.


Dr T Nazareth

Assessment of different areas of the city and finding appropriate solutions

All littering offences are not the same level of severity. If appropriate
weightage is given to each offence and the average number of such offences
in a ward - one may be able to rank different areas (suitably identified) in
each ward on an appropriate scale.
It would be desirable to have a status quo report of each ward, as to the
peculiar problems of different areas in the ward and the difficulty of tackling cleanliness in those areas. These could be discussed by the MCGM officer with the volunteers in each area/ward.
Rather than dissipating energies tackling each and every aspect of littering
one can concentrate on the more severe offences in each area. .. set targets
and review the progress (adjusting methods used accordingly) once/twice a


Ramita Mehta"

Imp of awareness and correct information available with people prior to introducing changes

A. We need to create awareness in Slum areas before removing the garbage bin
from their area about:  1. how the garbage will be picked up?
 2. Timing?  3. Segregation?
Only then implementation will be possible. In our area, from Hanuman Nagar,
they removed the bin overnight without informing anybody about it. The
result - the garbage is there all scattered without the bin!

B. For door to door collection, we need to encourage people to use 2
dustbins so that they can directly through their segregated garbage in two
carts, BMC vehicle comes with. I mean in my building itself we are creating
608 garbage bags for disposing garbage. We need to control creating so much
plastic waste.




Residents association



Regulating hawkers










Slums take responsibility



Freeing up roads




RA model proposed


The Residents' Association (RA): 

can adopt the footpaths in that area by inviting the companies and housing co-operative societies.

can take the responsibility of maintaining them with the co-operation of hawkers. All licensed hawkers should be provided with a kiosk in bright colours

Every hawker should be given a dustbin/refusebin to collect the refuse

unlicensed hawkers: every area should find out an open space where they can sell their goods in the evenings/week-ends. The non-licensed hawkers should be charged a daily fee by the municipal authorities.

Housing Societies should segregate and the municipal vans to collect the same on a regular basis. Here also co-odination between the Housing Societies and the Ward Office is very important. NGOs/RA should be able to help in this regard.


in a slum area, prominent people in the area should be given the responsibility. They should be provided with refuse bins and wherever possible Sulabh Showchalaya should be requested to put up latrines and maintain them with the help of the local people.

footpaths are occupied by hawkers and the roadsides are fully occupied by cars. Car-parking on the major roads should be banned and/or they should pay a parking fee to BMC.

Fines on people thowing things or spitting may not work properly as it may lead to bribing etc. Hawkers selling paan should provide a spitton and they can even be licensed. Paan should be taxed.  


NGOs in the area should be encouraged to come together and form RA in each area. 


krishna dave

Assess the existing situation and provide solution


Awareness campaign




Citizens role in monitoring


Fines used for cleanliness campaign

To locate housing set ups that do not have a proper garbage collection system, and find out reason, and then provide an alternative garbage.

Through newspapers and small clippings on tv and of course the
poor man's cow- posters. Especially if posters are put in trains and at regular intervals, it will surely help those people who time and again do make a point of speaking out and stopping the person from littering.

Local police, Railway department, public places caretakers. Many concerned
citizens I am sure would be more than happy to participate if given a I card

Money matters: Fine that means money that means inevitable regulations and
transparency. This money if collected as expected can go in making available
more dustbins and more awareness drives also can go in managing the garbage.

 Use of paper and cloth over plastic




Other responses/remarks:


ramesh wasudeo

Kitchen disposers/crushers



Many responses

Bio-degradable bags



It is one of the beautiful compensations of this life that no one can sincerely try to help another without helping himself. --Charles Dudley Warner