on the MCGM-LACG Partnership
Q1.We have not had success in
getting MCGM to respond to our complaints. Why do we need to
This is all the more reason to participate in making sure that MCGM
responds and redresses your complaints effectively. The mechanism for
MCGM and LACG engagement ensures that all complaints are recorded and
then further escalated to higher levels, where un-resolved.
is not going to take place overnight. Citizen participation is the
ONLY answer. The alternative is to live with the status quo.
How can we get more members of our community to participate?
A: The simple structure of the partnership will encourage citizens to
take responsibility for their immediate local areas, and there is also
a provision for starting with a smaller area, and then expanding to
take on the entire demarcated LACG area.
feedback indicates that a large number of people want to participate
but a) are not sure how to contribute if they don't have a lot of
have not yet been contacted and made aware of the MCGM-LACG
structured activities as outlined in the Charter for MCGM-LACG
Partnership will allow them to participate effectively within their
Q3. How much effort will this
require from the citizens?
Between 2 hours/month to 2 hours/week depending upon the
responsibility that an individual undertakes.
activity can be designated to residents on a rotational basis.
activity can be taken up depending on the specific needs of that local
the corporator and MCGM officials agree to citizen participation in
A: Yes, provided citizens take the right attitude in approaching them.
A collaborative approach aimed at adding value and minimising the
burden on the corporator and MCGM officials engineers will be
MCGM has committed to sharing publicly with LACGs all relevant details
related to ward works and to take cognisance of feedback on the same.
participation will also enhance civic responsibility in maintaining
their neighbourhoods, which helps the MCGM.
will be the NGO Councilís role in this?
A: The NGO Council will play the role of a facilitator or support team
in the MCGM-LACG Partnership.
LACGs periodically provide updated information to the MCGM and NGO
Council via reports, minutes of meetings, etc., these will be input
and returned as consolidated electronic, easy-to-use documents.
NGO Council will also review summary information from all
participating LACGs every month, in order to recommend appropriate
mechanisms for redressal as required, to the Apex LACG Committee.