MUNICIPAL CORPORATION OF GREATER MUMBAI
AMC / C /8178 / gen. dated 22. 11. 04
Sub: Good Governance initiative for Citizens' participation.
Formation of Local Area Citizens' Committees.
Citizens' participation through the involvement of
Community Based Organisations and NGOs in improving the delivery of
civic services and improving the urban environment has been encouraged
by the M.C.G.M through the various mechanisms and schemes such as
Advanced Locality Management (ALM); Dattak Vasti Yojana; Online
Complaint Management System (OCMS); adoption of garden and footpaths;
construction, operation and maintenance of toilets etc.A. M. C. (City)
A. M. C. (Project)
Under the ALM set-up local citizens' groups called ALMs interact with
M.C.G.M officials once a month in the Ward office. The meetings are
normally chaired by Asst. Municipal Commissioner of the concerned Ward
and are attended by all Sectional Heads of the Ward. In order to
ensure delivery and proper monitoring of quality civic services with
the full participation of community, it has been found necessary to
further decentralize the monitoring mechanism.
Based on the feedback about the urgent need to strengthen Citizens'
participation with greater involvement of elected representatives and
voluntary citizens' groups in the improvement of the urban environment
and delivery of civic services at the local level, it has now been
decided to create a de-centralized mechanism for regular interaction
between Voluntary Citizens' Groups, representing a Beat of 3 -5 roads,
elected Councillors and Municipal officials by forming Local Area
Citizens' Committees taking each Councillor Ward as a unit. This will
help to develop proper understanding and co-ordination between
Voluntary Citizens' Groups, elected Councillors and Municipal
Officials for achieving timely and efficient delivery of municipal
services and bringing about a better physical environment at the local
level by creating awareness among citizens about their civic rights
A Local Area Citizens' Committee (L.A.C.C.) will be formed at each
Councillor's Ward to deal with the following subjects:
1. Cleanliness and Garbage Collection
2. Water Supply and Sanitation
3. Regulation of hawking
4. Safety of pedestrians and parking of vehicles
5. Maintenance of Roads, Footpath and Storm Water Drains, including
installation and maintenance of street furniture and bus stops and
proper regulation of digging and re-instatement of trenches excavated
6. Road side and public gardens
7. Disaster Management
8. Any other matter relating to public safety, public health and
public amenities and decided by the Committee.
The Committee will consists of:
1. Asst. Commissioner of Ward
2. Municipal Councillor of the Ward
3. Jr. Engineer (Maintenance)
4. Jr. Engineer (Water Works)
5. License Inspector
6. Jr. Overseer of SWM
7. Jr. Overseer of Pest Control Office
8. ALM of the areas
9. Voluntary area representatives selected by the Asstt. Commissioner
for each beat in the Councillor's Ward.
Each V.A.R will nominate one person to attend the meetings of the
The Asstt. Commissioner will act as Convener of the Committee.
Voluntary Area Representatives (V.A.R) will be selected by the Asstt.
Commissioner of the Ward for every Beat consisting of a cluster of
buildings (residential, commercial and / or others) on 3-5 roads. This
means each Councilors Ward will have around 8-12 Beats, each Beat
represented by a V.A.R. The Asstt. Commissioner of the Ward will
select V.A.Rs for beats other than those already represented by
existing ALM Groups based on the past record of their activities and
their capacity and willingness to work with M.C.G.M to create
awareness among citizens about their civic responsibilities and
facilitate co-operation between citizens and civic officials in
respect of the matters included within the purview of the L.A.C.C.
Meetings of Local Area Citizens' Committees will be held at
pre-selected Municipal School buildings every week (preferably
Saturday) and will be attended by the Asstt. Commissioner of the Ward
or his representative who is not below the rank of Asstt. Engineer,
such as Asstt. Engineer (Water Works), Asstt. Engineer (Maintenance),
Asstt. Engineer (Building and Factories), Medical Officer Health or
Asstt. Head Supervisor. The Asstt. Commissioner of the Ward shall
attend the meeting of every L.A.C.C at least once in a month and he
may invite the officer-in-charge of the local police station, traffic
police and / or concerned officer of the B.E.S. & T and others
public / private utility services to attend meetings of the L.A.C.C to
deal with issues concerning them whenever required.
Any one J.E. or J.O. who is a member of the concerned L.A.C.C will be
made responsible by the Asstt. Commissioner of the Ward to draw
minutes of the meeting and submit the same to Asstt. Commissioner and
circulate to all the concerned section / departments / agencies for
taking necessary action. He will also prepare action taken reports for
the Committee after obtaining reports from all concerned. The
Municipal Commissioner will review the formation of the L.A.C.Cs. and
their functioning every month from December, 2004 onwards.