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  Home >> Cleanliness >>  New SWM contracts for cleanliness



Office of the AMC/City, 3rd floor, Annex Bldg, Mahapalika Marg, Mumbai – 01.  

To: Zonal DMCs and Assistant Commissioners of Wards

Subject: New SWM contracts for cleanliness  

It is a declared aim of the Municipal Corporation to ensure cleanliness in the city of Mumbai through elimination of visible waste. In order to eliminate visible waste it is necessary to have:

·        proper sweeping of roads

·        storage of daily refuse from household, commercial establishments (hotels, markets)in covered bins

·        collection and transportation of daily refuse

·        management of debris (construction and demolition waste)

·        maintenance of cleanliness in slums

·        maintenance of cleanliness on beaches

Various policies, schemes or contracts are being conceptualized and implemented for the above activities in order to achieve the ideal of ‘no visible waste at any time’. For a large part of Mumbai, the entire planning and execution to ensure clealiness has to be done within MCGM through municipal or contracted labour  and municipal or contracted vehicles. There are a few ‘Comprehensive’ contracts where the entire responsibility of cleanliness lies with the contractors.

Comprehensive contracts  and licenses:

The contracts for comprehensive cleanliness of specific areas, highways and arterial roads, beaches as well as debris licenses are mentioned in brief in Appendix A. All these contracts will be executed at the ward level (though they may be awarded to the same contractor/licensee for a zone).

All ACs are instructed to acquire a copy of all the relevant policies, tender documents and license agreements and familiarize themselves with the key provisions – especially those regarding evaluation of performance of the contractor and penalties. In case of any clarifications required, suggestions or feedback, it should be communicated immediately to CE(SWM).  

Responsibility of Wards:

It is envisaged that the cleanliness in the wards shall be the responsibility of MCGM officials and engineer in the wards. In order to achieve this, it is critical to carry out proper planning for sweeping, mopping and collection & transportation of refuse. 

·        Sweeping and mopping through municipal & NGO labour or contracted agencies in various shifts as may be required.

·        Management of debris (construction and demolition waste) through the debris licensee

·        Maintenance of cleanliness in slums through the revised Dattak Vasti Yojana. The yojana should be implemented across all slums.

·        Collection and transportation of refuse through Transportation Contracts

Amongst the above, the most important requirement is of micro-palnning of the routes of vehicles for collection and transportation in the refuse transportation contracts. Appendix B gives the salient features of the new transportation contracts as well as guidelines for micro-planning.

The AE(Environment) of the wards ( and the AHS in case of wards which do not have an AE(Env) ) have been working on the micro-planning over the past month. A certification letter should also be attached to the micro plan certifying that the micro-plan completes all conditions laid out in the guidelines in Appendix C. The certification letter has be signed by AE (Env) of wards and Assistant Commissioners of Wards.

It is critical for the micro-planning to be completed and submitted to office of CE(SWM) immediately. As per request of some of the Assitant Commisisoners, the date for submission of plans with the certification letter has been extended to 10th of November 2005.


Assitant Commisisoner _________ Ward  

C. C. To,

D.M.C. Zone –I

D.M.C. Zone –II

D.M.C. Zone –III

D.M.C. Zone –IV

D.M.C. Zone –V

D.M.C. Zone –VI

D.M.C. (Env & WM)

Ch. Eng (SWM)

Dy. Ch. Eng (City/ES/WS/Proj)  


Appendix A

Comprehensive contracts and licenses

Comprehensive cleaning of highways and arterial roads: Contracts include collection and transportation as well as mechanized sweeping and mopping for major roads (WE Highway, EE Highway, portions of LBS Marg, SV Road, Linking road, road from Nariman Point to Mahim causeway, road from Regal cinema to Chunabhatti, roads from airports to the Express Highways.)

Comprehensive cleanliness contract for Areas: These contracts also put the responsibility of total cleanliness on the contractor. Sweeping in the first shift will be carried out by municipal sweepers. Additional sweeping, mopping and collection and transportation of waste throughout the day will be carried out by the contractor in oirder to ensure complete cleanliness. Currently 2 contiguous areas have been selected  (partial H/E + partial K/E) and (partial K/W + partial P/S)

Comprehensive cleanliness for beaches: Contracts include provision for specialized machines and and are applicable to Chowpatty, Dadar, Mahim, Juhu-Versova beaches

Debris and Silt management licenses: The new policy has been formulated which envisages one licensee incharge of each zone (as mentioned in debris policy) who shall be authorized to collect charges for transportation of debris from various generators and will be responsible for picking up all debris  in that zone within a 24-hour notice. 

Appendix B

Salient features of new transportation contracts

  • These contracts will be for a period of 5 years.
  • This contract is essentially for collection of bio-degradable (wet) waste but should also be used to collect the unsegregated waste wherever segregation does not take place.
    • Wards are advised to put in place a plan for providing segregation and carrying away of ‘dry’ waste through NGOs. While the recyclable component of dry waste will be carried away by the NGOs/raddiwallahs/private recyclers, arrangements will have to be made to carry the non-recyclable component from the ward to the sanitary landfill/dumping ground. 
    • A weekly service for dry-waste collection has been incorporated in this contract since it the responsibility of MCGM to transport waste separately once segregated if it is not takes by NGO’s/raddiwallahs/private recyclers it is meant to be a basic service. Considering that it is difficult to predict the pattern of segregation over the next 5 years, wards should annually contract sufficient number of vehicles to aid segregation and recycling.
  • There will be a common contractor for each zone however the execution of the contract (submitting requirements, approval of bills etc) will happen at a ward level
  • The vehicles can be requisitioned in 4 shifts as follows:
    • 1000 hrs to 1800 hrs
    • 0630 hrs to 1400 hrs
    • 1400 hrs to 2200 hrs
    • 2200 hrs to 0600 hrs
  • 3 types of vehicles are available for this purpose.
    • 1 Ton capacity small transportation vehicle
      • Ace Chassis, 2 T GVW
      • Arrangement to directly unload into the hopper of compactors
      • To be used in highly congested areas
    • 2.5 Ton maximum capacity compactor
      • 1109 Chassis, 11T GVW
      • To be used on lanes and smaller roads
      • EN standard lifting arrangements
      • Minimum 2 Tonnes of garbage to be lifted per trip
    • 7.5 Ton maximum capacity compactor
      • (1613 Chassis, 16T GVW)
      • to be used for major roads
      • EN standard lifting arrangement
      • Minimum 6 Ton garbage should be lifted per trip

Considering the width of the roads and configuration of houses, the plan should incorporate the required numbers of large compactors, mini compactors and small(1Ton) vehicles.

  • The payment for the vehicles is on a ‘shift-basis’ based on an 8 hour shift with the requirement that:
    • the mukadam on the vehicle should certify that the vehicle reported on time and that the vehicle has adequately addressed all collection points (house-to-house or otherwise) as specified on its route.
    • The weighment at the sanitary landfill/ dumping ground/ transfer station confirms that a minimum of 2.5 Ton/ 5 Ton has been collected by the vehicle.
    • Very heavy penalties as mentioned in the tender documents to be levied by the JO/AHS/AE if any of the conditions above is not met.
  • The route planning should be done assuming that all small vehicles (1 Ton) empty their contents into compactors and all mini-compactors (2.5 Ton) empty their contents into the designated transfer stations for the ward. All the larger compactors routes will directly terminate at the designated dumping ground for the ward.
    • The available dumping grounds shall be Kanjur Marg, Deonar and Mulund. These have been designated to vehicles from specific wards.
    • The available transfer stations are at Mahalaxmi, Kurla and Malad. These have been designated to vehicles from specific wards.
    • The decision to set up transfer stations and composting sites, one in each zone, is being finalized. The intended locations of the transfer stations and composting sites will be at Mahalaxmi (zone I), Dharavi Pumping Station (zone II), Versova Pumping Station (zone III),  Malad Pumping Station (zone IV),  Kurla Transfer station (zone V), and Old Ghatkopar Pumping station (zone VI). It is expected that once all these transfer stations / composting sites become operational at full capacity in the next 2 years, even the larger compactor routes will terminate at the transfer stations.
    • Once the new transfer stations start becoming operational, even the large compactors can do one more trips per shift and thus additional transportation capacity will be created.
  • The contracts have a built in clause for variation of number of services (i.e. vehicles available per shift). A maximum variation of  -50% to +25% is built-in into the contract.
    • For additional demand of upto 10%, the additional vehicles have to be provided by the contractor within 1 month’s notice
    • For an additional demand of more than 10%, at least 6 month’s notice has to be provided to the contractor
    • The +25% maximum variation has been incorporated to include the possible increase in garbage to be collected and transported due to rise in population anticipated garbage generation patterns in any particular are to reduce the overall quantity of garbage going to dumping ground in 5 years.
    • Simultaneously, focused efforts on segregation, carrying away of dry waste separately by NGOs and in-house composting of bio-degradable waste are likely to reduce the amount of wet/mixed waste to be transported.
    • Also, availability of transfer stations will create additional capacity in terms of vehicle trips that can address additional capacity. 

Appendix C

Guidelines for microplanning

  • The micro-planning should ensure 100% door-to-door collection of waste in all areas including unserviced areas. In case of exceptional cases (e.g. community spots inside large slums) it should be ensured that the absence of door-to-door collection does not lead to any waste spots on any major road. All spots should thus be eliminated in a phased manner by October 31, 2006.
  • 100% elimination of all ‘archaic’ containers (sheds, round-bins, soil containers and open dumps, )through house-to-house collection system and replacement if necessary with 240L or 120L wheelie bins
  • All garbage is collected within 24 hours of generation:
    • Daily service to households
    • Twice daily service to bulk generators (hotels, food-hawking zones, markets)
  • All currently un-serviced areas to be included for daily collection and transportation service
  • If any community spots are planned to remain, all such spots should be manned in morning shift; chronic spots to be manned in night shifts also. 100% spots next-to- or inside slums should get ‘night service’


It is one of the beautiful compensations of this life that no one can sincerely try to help another without helping himself. --Charles Dudley Warner