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  Home >> LACG >> Status Report of ALMs in Mumbai  

 

Status Report of ALMs in Mumbai  

 

Period of Study: 1st to 10th April 2006  

Prepared by   

DOCC Team, S. P. Jain Institute of Management & Research, Mumbai
Ashwini Kanade, Deepanand G C, Prachi Patnaik, Santosh Dwivedi



Introduction:
 

The Charter for Municipal Corporation of Greater Mumbai (MCGM) – Local Area Citizens Group (LACG) Partnership-2006 has come into effect from 1st April 2006 and for the next two months citizens / citizen groups are invited to come together to form LACGs for their respective areas.  

One of the key objectives of the Charter is to establish an institutionalized mechanism with the MCGM to resolve various civic issues. Citizens who become part of LACGs should have the required capabilities and the ‘right’ attitude of welfare of the society as their foremost concern. Thus existing ALMs, already involved in cleanliness drive and other civic issues in their area, may presently be the most appropriate groups to start with. In our study, we collected the list of ALMs from MCGM, contacted them personally to verify their contact details and to inform them about the LACG concept. The list had 648 ALMs across 24 wards of Mumbai.  

In the course of our study, it was apparent that the available list of ALM was anything but representative of Mumbai as a whole. Furthermore, the list itself was not complete with respect to the contact details.  

The Data Speaks!  

The findings and observations are summarised below (Refer Table-1):  

1.      The MCGM list does not include the contact numbers for 35% of the listed ALMs.  

2.      25% of the entire available contact numbers were incorrect as indicated by the column “Telephone number does not exist/Wrong no.”  

3.      We could finally contact only 26% ALMs across various wards 

4.      Around 50% of the ALMs that we could contact had e-mail ids. This translates to a low 13% of the total number of listed ALMs. Moreover such ALMs are more concentrated in K (West) ward.  

Table 1 – Summary Status of ALMs (as on 11th April 2006)  

Admin Ward

Number of Councillor Wards

Total Number of ALMs

 

(A=B+F)

Could Contact

 

 

(B)

Phone no. not available

 

(C)

No answer

 

 

(D)

Phone no. does not exist/ Wrong no.

(E)

Couldn't contact

 

 

(F=C+D+E)

Email id available

 

 

(G)

 A

4

47

5

25

12

5

41

2

 B

3

11

2

5

1

3

9

1

 C

4

20

2

10

1

7

18

0

 D

9

35

10

7

7

11

25

11

 E

9

12

4

0

3

5

8

2

 F-South

9

16

2

8

4

2

14

1

 F-North

10

59

13

22

10

14

46

2

 G-South

12

22

1

18

1

2

22

0

 G-North

13

23

10

13

0

0

13

5

 H-East

11

14

7

1

3

3

7

1

 H-West

8

56

24

12

9

11

32

7

 K-East

15

19

5

2

3

9

14

2

 K-West

13

63

25

9

12

17

38

24

 L

14

5

0

5

0

0

5

0

 M-West

8

19

5

0

6

8

14

0

 M-East

11

25

16

0

1

8

9

6

 N

12

65

16

18

3

28

49

11

 P-South

8

12

1

5

5

1

11

0

 P-North

15

24

2

18

2

2

22

0

 R-Central

9

13

3

9

1

0

10

1

 R-North

6

10

2

2

1

5

8

0

 R-South

8

27

7

6

4

10

20

4

 S

13

32

2

26

1

3

30

1

 T

7

19

4

7

3

5

15

2

Total=24

227

648

168

228

93

159

480

83

Percentage

 

100%

26%

35%

14%

25%

74%

13%

Experiences and Conclusions  

  1. Absence of Contact Details

In the absence of complete and accurate contact details of several ALMs, disseminating information or carrying out new initiatives for disaster management, etc. will be extremely difficult for MCGM.  

Many of the active ALMs do not have emails ids, which might be a constraint towards effective communication speed in future.  

  1. Functioning of ALMs

Approximately half of the ALMs contacted (168 nos.) informed that they are functional in their area and implementing cleanliness related activities.  

Some of the ALMs stated that only one or two individuals are active in their ALMs.  

  1. Coordination with BMC

In certain areas, e.g. A-Ward, citizens are satisfied with the MCGM’s response towards their civic needs. However, ALM members also mentioned that the existing LACC meetings are neither regular nor effective.  

  1. Declining interest in ALM activities

Some of those contacted were senior citizens and housewives who mentioned that they are no longer interested in ALM activities due to reasons of health, lack of time or disinterest shown by other members.  

  1. Alarming trend across ALMs

Few of the individuals are no longer part of the ALM or don’t want to be associated with ALMs and therefore wanted their contacts to be removed from the list! Some of them even mentioned that they are unaware of any such ALM and somebody might have put their name by mistake! (It seems that people doing composting and segregation of garbage has been made an ALM in the MCGM list.)  

  1. Response to the LACG concept

Most people were receptive to the LACG concept and expressed their willingness to support and become part of this drive.  

Some people although interested, expressed their difficulty in garnering adequate support from others within the locality.  

Some Wards, e.g. N-Ward, have some key members who pioneered the ALMs in their locality. Although receptive to the new concept of LACG, these people were apprehensive of the MCGM’s support even in the new system.

 

Disclaimer: This exercise was carried out on weekdays, during office hours by contacting ALM representatives at the numbers available in the ALM list with MCGM. However, we do realize that there may be some contact persons, who were not available at the time and hence could not be counted in the list. Such cases have been categorized as “No Answer”.